How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty77−2.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREOrkin
Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #236Position by Experts Score among all companies we track in this category. of 276 pest control services · 4.8★ from 3,152 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for bug & insect extermination
Clear ✕All 218 Google reviews tagged “Bug & insect extermination” · showing 180
The rep that was here today was excellent. Very knowledgeable and friendly. Wish he was our regular rep.
I am very pleased with the service provided by the technician. He was professional, courteous a n d treated my home with respect. I highly recommend Orkin the service provider.
Never disappoint, always friendly and I see the results. Thank you Orkin.
Great Work!
Mr. Rudolph is amazing! He goes above and beyond in accomplishing his mission. I greatly appreciate him. He’s the reason I love orkin!
Great service. Antonio definitely goes above and beyond!!
Jerez, the Orkin technician is great. Jerez does his job well, he doesn't waste any time. It is always a job well done with him. I also appreciate the way he listens when I explain the issues with certain pest. If you want a good Orkin technician, Jerez is the guy. Angela Johnson
Rudolph was excellent and very detailed. I’m very pleased with service.
Jermaine F. always does an exceptional job!! Wonderful service!!
Jermaine is great
Very thorough and professional
Excellent service!!!
Carl did a wonderful job, he was also very thorough. I was very pleased with him. Carl explained everything he was doing. Great Job!!! Angela Johnson
Demetrus is professional and informative about the chemical used for pest prevention. He is polite and respectful. I highly recommend Orkin and hope you will consider giving them a try.
The representative was professional and able to complete the service quickly.
I have been an Orkin customer for over 20 years! Needless to say…. I love a pest free home. Today, I was assigned a new technician by the name of Cameo, he was AMAZING! He went over and beyond to ensure my home was prepared for the change in season. He treated my home with care for my pets and young Grandchildren.…
On time and professional! Rain shower meant outside and poolhouse not treated!
The service from Orkin always great. They are very friendly kind and knowledgeable of their job. I really appreciate your service. Thank you
My technician Jerimaine is excellent and provide good customer service.
Thanks Rudolph for doing a great job!
The service I experienced with Jermaine was top tier service! He was very knowledgeable, professional, and he really listened to my concerns. Also, my area is not his service area, and he eagerly came to service me anyway for my 1st visit due to the mix up of my scheduled appointment.
I called Orkin, they got us on their schedule and were out here promptly. They took care of our pest control issues… Jermaine & Sean were friendly, professional and thorough! Glad we made the switch to Orkin.
Rudolph did a great job of explaining what he was doing and why, then efficiently performing the service.
Courteous and professional service provider where the technicians knows their job and provide good quality work. Their provided service has not changed. Our technician does a great job in keeping us and our home protected! Go Orkin!!
Mr. Rudolph is always very friendly, professional and thorough.
Good quality. Very professional service representative he did an excellent job
William Golden was professional,knowledgeable, and kind.
Very professional..efficient and knowledgeable. They explained everything in detail prior to starting. I'm very satisfied with Orkin from the Representative Gerald that established services to the technicians that came out.
I feel that I can have Peace of mind and confidence with this service
The technician was on time and I received a text to let me know when to expect him. He was sensitive to my needs and did a good job.
Service was great again as usual! Really appreciate the quality of service also.
My Orkin man did a great job, I love how he takes time and explains everything in detail and answer questions,and he even respects my furniture and acknowledge i have a small pet...i think this guy is a great exterminator to say .the least, thanks for all you do.
My tech, Tyson, is very informative and helpful. He asks if there are any changes since my last treatment before he starts. He answers all my questions and offers suggestions.
I had a great experience with Orkin today lnspector Corinthius Dunbar answered all questions to my satisfaction
Best service and tech in town. Always polite and timely.
Been a customer since 2022. Had Cameo come out today and treat my home the right way!! Definitely satisfied because he did everything that needed to be done and took his time and answered any questions I had. Very knowledgeable Thanks orkin and cameo for resolving my issue!!...One of the best techs thus far!!!
Rudolph is great! Very personable. We have had excellent service in the past year.
My exterminator was professional He made sure he hit all areas of the inside and outside of my home. I was just about done with my daily workout when he arrived, and was not able to walk around with him. He made sure he serviced all rooms in the home and that’s important to me. Thank you
Cameo did a good job.
Orkin is a breath of fresh air. They’re professional respectful, punctual,and available. Also the representative Mr. Cameo was the best servicer that we’ve ever had from any Pest control company . He was very thorough knowledgeable and professional. Please send him back every time.
Mr. AJ was very professional and courteous. His friendly and genuine attitude was great. He went above and beyond the call of duty to make sure everything was completed. He is a valuable asset to his customers. His professional and hard work is very satisfying. Thank you Mr. AJ for your outstanding service. He cares…
Good service
I love the technicians that they send out they are always nice respectful and very knowledgeable. Mr. Tyson Porter always has a big smile and great personality.
Great service! Dependable and reliable. I really liked my technician, Cameo. He was very friendly and knowledgeable.
I love Orkin professional always time and I don’t have issues with bugs. My tech is the best definitely worth every penny
Orkin technicians are unfailingly courteous and efficient. The pest control service has taken care of any bug problems I had and is worth every penny. Update: I have been using Orkin for pest control for several years, and I remain happy with the service. I highly recommend them. Another update: Orkin's response to…
Dependable snd professional
Tavaris, was very knowledgeable and able to answer all of my questions and was very thorough when it came to taking care of my concerns. He was friendly and courteous.
The young man sprayed real fast but he didn’t put the gel in the cabinets in the kitchen like they use to
I have been a customer of Orkin for several years. I'm very happy with the excellent customer service. Tyson is very thorough, knowledgeable and professional. I haven't had a bug problem thanks to Tyson and Orkin.
William Golden is the best!! He is always reliable and answers all my questions!!
Great service! Great communication! Have had them for over 3 years now. Highly recommend.
I am highly satisfied with Orkin. I have used them on 2 different locations with different problems. I can truly say that both locations were serviced with 💯 % top rate care and all pests never came back. I tell other people about Orkin Service and the fact that the price is affordable. I am always…
The tech was very thorough and informative. Always goes above and beyond! He took care of the spider webs around the perimeter👏🏾Thanks for an awesome service
Quick and efficient. My wife is deadly afraid of roaches and bugs. They were able to put her mind at ease and are understanding if we call if we see more insects or roaches. They will come out and take care of them.
He was on time, performed the work as requested in a professional manner, and then left. There was no excessive chitchat.
Great company! They are very reliable and honest!
I am petrified of bugs and with my youngest son (aka the bug killer) moving out I felt it necessary to bring in the experts. To say that I didn't feel safe in my home at night due to the bugs... is no understatement. I am glad to say that since starting the service, my bug problem is now under control. Even though…
Both William, our regular service tech, and Darrell, who came when we had an "emergency" are knowledgeable and professional. I'll continue to recommend Orkin.
Very detailed and explained the process great. He did a great job and would definitely use Orkin again. Thank you my mind is at peace now.
Well we moved and didn't get the discount for renewing our contract. I like Orkiin and they do a great job spraying our house. Thanks Dustie Update: Now they are sending people who know what they are doing. I'm glad to have stuck with Orkin. I barely have no more bugs. When I move Orkin is going with me. 🤗🤗🤗🤗🤗
Great young man helps us stay bug free!
JP was in for my regular tech and he did an excellent and very thorough job!
The manager Nathan is very helpful if there is any issue he will personally step in to resolve it. I am very pleased with service. I did have an issue a Nathan came out and made sure I was satisfied and so I continued my services.
The Tracey and Rudolph were very detailed and listened to my concerns.
Beth and James provided excellent service. They were professional, friendly, knowledgeable, and took the time answer questions.
The representative (Jalen) was very professional, kind, and respectful when he came out to service our home. We look forward to a great experience with Orkin due to their reputation and to Jalen's execution of the initial process pesticides.
Excellent customer service and technicians did a thorough job.
My Orkin Beth did a really great job serving my home
Great service!
The Orkin team worked very hard , especially on the craw spaces taking out the boxes of old stuff, and keeping us in the loop, good team effort.
Technician was very informative and thorough. Complete trust that he will take care of my pest problems
Orkin has always been responsive to our needs with courtesy and quality customer service. Technicians go above and beyond; schedulers always accommodate my ever-changing schedule and they are the best with reminders! I'm happy with them and have referred at least r nee customers to them.
Professionalism all the way.
Very nice, helpful technician.
Very professional and thorough with treatment. Thank you so much.
The tech was very personal, explained every step of the way. He was very transparent on exactly what to expect and when. Over all very professional young man. Took his time and treated my house as if it was his very own.
Orkins tech who came out today was very respectful and very helpful. He sprayed everywhere in and outside of the house. He even went upstairs in the attic.
Orkin came through in an emergency for us! We moved into a rental home that we discovered had a bat and roach infestation. Representative Kaylah expedited our transfer from Florida to Georgia services and Darrell, the local branch manager called me after hours, personally, to schedule one of his technicians, Will,…
Great work! My service provider EG.. was the best ..very detailed quality work and thorough! Thank you.
Very helpful and did a great job
Don’t know the guys name that comes to my place. But he’s amazing, quick and friendly. In and out and thorough!
The technician William was very professional from the initial contact until he left my home. He was very thorough and did an amazing job!
Carl provided exceptional knowledge to my pest issue as well as the best solution for ridding the critters without harming my pets. He showed me key areas around my home that pest like to habitat and secured locations that may invite more in the future if untreated.
Great technician
Great service
D, was very professional and thorough with what we expected from him. Very respectful and understanding. Thank you.
Great service. Mr. Will or William with the company is a great helper and does great work.
General home pest control spraying
Craig was great. Knowledgeable and very detailed
The Orkin team member that came out was very professional and polite. Explained everything that was going to be done and got straight to work after filling out the necessary paperwork. Once he accomplished his work, he explained where he sprayed and if there was any issues, just to let Orkin know.
I have so many little bugs everywhere inside and outside of my house. James came and assured me the problem will be taken care of. He stated that we will get answers. Thank you James for making me feel at ease.
The service was great. The service rep sprayed the interior and exterior. After starting with Orkin I haven't had issues with bugs or spiders.
The technician was extremely pleasant to work with
Beth was great, so sweet and very thorough.
Mr. Jerol did a great job, took his time and informed me what is going on and what can I do to remove the bugs. Orkin and his team did a good job responding and reaching out to me.
Very good
I had a different bug company cancel on me yesterday last minute and I have a German roach infestation… meaning they breed every day! I called Orkin and lady on the phone was So nice, and scheduled me for today. The quickest turn around I’ve ever seen! The guy that sprayed was very accommodating and did his job very…
Service was awesome and she gave a lot of information about the services being provided.
I’ve been using this service for a year and see no more bugs. Great service!
Beth was the best! She explained everything thoroughly and made sure I understood it all. She took her time and even removed spider webs from my front porch! I called last night and she was able to come out today which was amazing, I’ve never received services so quickly.
So far, so good. Gentleman did his job, was pleasant, and offered some good advice.
My service provider was very prompt and professional. He answered all of my questions and made sure I was informed on everything. I signed up for the monthly subscription to ensure my home was consistently taken care of.
Mr. Smith was very professional, knowledgeable, experienced, and great customer service!!! His work ethic is superb, and focused. Please thank Mr.Smith for me! Have a great day. January 28, 2023
Excellent customer service, very professional.
Orkin does a great job of servicing our home and appreciate them keeping the bugs away. Recommend using this company
On time, very professional.
Technician was early, professional, knowledgeable and approachable.
Always on time. Very responsive. Love the text notifications.
Outstanding service. Always on time. Great communicator.
Had bugs and insects I didn't want in my home. 24/7 call worked perfect. They came out the next day and scheduled to come treat the home, they were very professional and very quick and through. Easy to get set up for a monthly service.
Michael was amazing and kind and efficient will continue to work with them ❤ We love Jacobi hes always professional and kind we request him now
My first time using Orkin and I’m satisfied. They came when they said they would very professional and explained everything. The technician was great.
I've only had a few treatments (3 to be exact). I definitely see a difference in the pests. Those that I do see are dead. But I am looking forward to not seeing ANY spiders, centipedes, silverfish bugs, etc... at all! The employees are kind, respectful and professional.
I switched to using this company after a horrible experience with a previous pest control company. Orkin has exceeded all expectations from pest control to their customer service. Everyone is professional, knowledgeable, and ensures that we are satisfied with our service
ALWAYS PROFESSIONAL
Quarterly service. Quick thorough and effective
Orkin works with me on scheduling when there will be someone at the home.also call before they come
Service is great. My service man Jerell is knowledge, courteous, goes out of his way to insure my satisfaction. The monthly service is effective and has kept my home pest free. Thanks Orkin.
Our family started using Orkin at the end of December. Our house had spider issues really bad. As of May we have seen zero spiders. I saw that there were beetles around my house and a wasp nest being built. Tracey came and treated the wasp nest and even informed me that she saw evidence of termites and signed me up…
I feel everything was explained to me before I signed any paperwork. When I showed them one of the bugs I had captured I was told it was a flying ant. At that time I was asked if I still required the services since my card had not been charged. I feel that they were trying to save me the money if I didn’t need the…
Great service! I totally recommend Orkin!
The gentleman that usually comes out is great. However we are still having problems. Feel like my issue will not be resolved and would be better trying to deal with it myself and save money. I also used to get text notifications when they are coming. Not anymore which can be an issue
Great service!! They are efficient and thorough. I have been using them for almost a year. There was a difference weeks after 1st initial service.
Mr. Tyson Porter, our Orkin technician, is very personable, professional, and thorough. At our request, he did both the inside and the outside of our home. We appreciate his making every effort to work with our personal and volunteer schedules.
I had my first orkin visit today by Craig and he was extremely professional throughout the visit. He sprayed inside and out and let me know all the information of my service plan for the next year. If you can request him to service your house because he represents this company well.
I really appreciated the tech that did my services… he answered every question I had….
My experience with my first Orkin’s visit was excellent in every respect, professionalism, curtesy, thorough service, explaining details of agreement.
Craig Sutherland was very professional and knowledgeable about bugs. I will recommend him to everyone I know.
Orkin takes very good care of me. Mr. K is my representative.
I have been using Orkin for the past 5 years and they have yet to disappoint. I more than anything love how they grow with time. Technology, knowledge, etc. I would recommend orkin above all other brands
Technician was timely, thorough Friendly and knowledgeable.
Love my techs Gabriel & Carl. They are awesome, don't want anyone else...
Our exterminator, Craig Sutherland, is a friendly, knowledgeable man. He has been coming to our home for a couple of years now and if we need him he never fails to come back and take care of whatever problem we might be having. He represents Orkin in a positive way.
It didn’t work. I kept getting bitten after continuous treatment and was still charged after canceling
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 503 | $63–$139 |
| Cockroach extermination | 502 | $85–$282 |
| Spider extermination | 328 | $73–$164 |
| Ant extermination | 313 | $83–$246 |
| Bug & insect extermination | 217 | $66–$148 |
| Mosquito extermination | 205 | $66–$106 |
| Rodent extermination | 177 | $91–$323 |
| Termite inspection | 164 | $83–$323 |