How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty77−2.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREOrkin
Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #236Position by Experts Score among all companies we track in this category. of 276 pest control services · 4.8★ from 3,152 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for cockroach extermination
Clear ✕All 502 Google reviews tagged “Cockroach extermination” · showing 100
The person was very personal and did a great job for the first spraying.
The technician was knowledgeable and professional and efficient. Thank you for a job more than well done, Excellent !
Jerez, the Orkin technician is great. Jerez does his job well, he doesn't waste any time. It is always a job well done with him. I also appreciate the way he listens when I explain the issues with certain pest. If you want a good Orkin technician, Jerez is the guy. Angela Johnson
Customer service was really great. Thanks for great employees.
Service was quick and informative. The service professional was efficient and courteous by notifying me before he arrived, placing shoes covers on and minding my pets. The scheduling staff were very efficient in keeping me updated with my appointment. No complaints here. The service professional also let me know it…
The service was friendly and professional
Have used them in the past and they have always taken care of my pest problems and I have used other companies and they products never worked. When I have pest issues I will call orkin 💯
William was awesome. Very professional and very caring
All is well no activity
Jermaine was very pleasant, quick and efficient.
Always appreciate Rudolph’s work ethics and excellent job in taking care of whatever is needed. Truly appreciate him.
Great service! Rudolph was very professional! Amazing service every time and very thorough!!
Orkin is ...always was and will always be your best bet. Honestly...I came back because I witnessed this company remove an infestation from my aunty's home back in the 80's...it was awful! Her roaches were very very bad. And now today I reached out for my home health and they are still the greatest!
Our pest control server Jerez is very thorough and always on time. Since he became our server we no longer have a bug problem, he seems to know their hide outs and monitors those areas with each visit. Thanks Jerez we appreciate you and your work ethics. Way to go Orkin! 👍🏾👍🏾
Antonio was amazing! Very sweet, and knowledgeable! Highly recommend!
The representative was professional and able to complete the service quickly.
William is great! I never had roaches but just to make sure u never do! Haven’t seen a roach period! He comes every other month
Outstanding customer service.
Orkin ALWAYS does a good job 👍👍. Mr. Thomas is always curious, friendly and professional 🏆🏅. I am pleased with their service.
Carl is super nice and efficient. He's a pleasure to work with.
I called Orkin, they got us on their schedule and were out here promptly. They took care of our pest control issues… Jermaine & Sean were friendly, professional and thorough! Glad we made the switch to Orkin.
Worker showed up as scheduled. Worker is always courteous and respectful. He answers all my question and explains how the process works. I've used Orkin for a while and I'm free of all pesky critters in my home. It's worth the investment.
Courteous and professional service provider where the technicians knows their job and provide good quality work. Their provided service has not changed. Our technician does a great job in keeping us and our home protected! Go Orkin!!
Good quality. Very professional service representative he did an excellent job
William Golden was professional,knowledgeable, and kind.
Very professional..efficient and knowledgeable. They explained everything in detail prior to starting. I'm very satisfied with Orkin from the Representative Gerald that established services to the technicians that came out.
Service started off great enough, the technicians would come out when we needed them to every month. Then it got to the point where I was receiving messages stating that a technician was out here when I was home and there was no technician to be found. This also does not include all the times that I have had to…
Very pleased with our service and our Tech, William Golden! No critters, just like we like it!
Rudolph always does a great job and is a pleasure to speak with every visit service
The technician was on time and I received a text to let me know when to expect him. He was sensitive to my needs and did a good job.
The technician that comes is very professional always on time and very courtesy he does his job very excellent I have no complaints and I love my service the service I receive I haven't have any trouble with it and I enjoy being a customer with Orkin thank you.
Always polite and punctual. Ready to assist with whatever questions we might have.
First time using Orkin. I received a email, text, and courtesy call prior to arrival. The service was VERY professional. Will definitely continue to use them!!
Friendly, courteous and fast!
Great service and knowledgeable staff. Thank you.
My tech, Tyson, is very informative and helpful. He asks if there are any changes since my last treatment before he starts. He answers all my questions and offers suggestions.
Cameo did a good job.
Orkin is a breath of fresh air. They’re professional respectful, punctual,and available. Also the representative Mr. Cameo was the best servicer that we’ve ever had from any Pest control company . He was very thorough knowledgeable and professional. Please send him back every time.
Mr. AJ was very professional and courteous. His friendly and genuine attitude was great. He went above and beyond the call of duty to make sure everything was completed. He is a valuable asset to his customers. His professional and hard work is very satisfying. Thank you Mr. AJ for your outstanding service. He cares…
Have used orkin for many years for monthly house treatment. I really like the technician. As well as doing a good job he is respectful of the property.
Good service
They are always professional and on time. They respect our time and our home. Great quality, we have seen a drastic reduction in the amount of ants on our property. Tyson is hands down the best! He always listens to our concerns and goes above and beyond.
I have been receiving services from Orkin for many years. Their technicians I've always been very professional and mannerable. I highly recommend them for your pest control needs.
Tyson is always so kind and does a wonderful job!
Orkin technicians are unfailingly courteous and efficient. The pest control service has taken care of any bug problems I had and is worth every penny. Update: I have been using Orkin for pest control for several years, and I remain happy with the service. I highly recommend them. Another update: Orkin's response to…
Dependable snd professional
This is the company that’s ranked #1 and it’s the people that’s out representing the company. I’ve found the company that I’ll never leave. The guy is top notch professional and thoughtful
Bethany was awesome as usual! Trainee we'll see.
Always professional service with the right tools!
Javon was very professional. He had to work around my 4 pit bull boxers amd that was not a problem for him which made the visit so easy!! We have been using Orkin for about 4 years now and this was Javon's second visit with us. We are very happy customers and look forward to any and all Orkin professionals that come to our home.
My service representative is amazing
😊
Tyson was so nice and professional! Thank you for everything!
They did a great job!
Bug issues have minimized and the agents are always delightful and deligent!
Technician was professional and he did a thorough job. Thank you!
Rudolph was extremely professional and friendly. I would recommend him to any and all potential customers. Always a pleasure to see him.
Our service technician is very professional and knowledgeable. Thank you for your service!
Quick and efficient. My wife is deadly afraid of roaches and bugs. They were able to put her mind at ease and are understanding if we call if we see more insects or roaches. They will come out and take care of them.
Quick in and out service was provided.
The technicians and scheduling department always try to accommodate us on our apartments.
Great service friendly yet professional staffing
Profeasional through and through
William was extremely knowledgeable and professional. He thoroughly explained everything to me and I would choose Orkin for pest control over any other pest control company.
Very detailed and explained the process great. He did a great job and would definitely use Orkin again. Thank you my mind is at peace now.
Carl is a definite asset to your company. His professionalism, knowledge and patience has made this process easier than I thought it would be. Thanks
Our technician explained things clearly and in a way that I could understand. Additionally, while there were some pest issues discovered she put me at ease.
Tech was really nice professional and gave me really good information
Orkin always gives us great service and take time to help educate us on their products and ways to prevent future issues. I love that they provide and switch out the sticky pads, I wish I had more on hand for these spiders! Eajay was amazing!! Great customer service is more important than anything for us.
The Orkin team worked very hard , especially on the craw spaces taking out the boxes of old stuff, and keeping us in the loop, good team effort.
The service worker was very friendly and appeared to be very knowledgeable about his job.
Great service. The exterminator was polite, informative and punctual.
Our tech EJ took his time and took care of our pest concerns. He was willing to listen and worked efficiently. Looks like a good hire for the company.
Orkin has always been responsive to our needs with courtesy and quality customer service. Technicians go above and beyond; schedulers always accommodate my ever-changing schedule and they are the best with reminders! I'm happy with them and have referred at least r nee customers to them.
Professionalism all the way.
Polite, Professional, would gladly welcome back.
Very professional...always gets the job done. Been with Orkin 20+ years. Highly recommend. Greg good representative of Orkin. Good job?
They get the job done, this Mt second time with them.
I've used Orkin for about a year now. I am very pleased with their service.
Very professional and courteous.
Very knowledgeable and professional. Amazing customer service and on time. Couldn’t be a more satisfied customer. Thank you Mr. Will and the whole Orkin team:)!!
The tech was very personal, explained every step of the way. He was very transparent on exactly what to expect and when. Over all very professional young man. Took his time and treated my house as if it was his very own.
Great
Orkin came through in an emergency for us! We moved into a rental home that we discovered had a bat and roach infestation. Representative Kaylah expedited our transfer from Florida to Georgia services and Darrell, the local branch manager called me after hours, personally, to schedule one of his technicians, Will,…
Carl was extremely knowledgeable about the products and services they offered, explained the process very well, and made me feel like I can trust Orkin with my business. This is by far the best company I have used so far, and Carl really went above and beyond. I really wish I could give 10 stars but there are only 5…
The service provider today was very professional. He was able to answer my questions. He listened and promised to address my concerns.
Everything was great as usual!! Thanks. Serviceman was very helpful in giving me tips to keep bugs out of my home.
D, was very professional and thorough with what we expected from him. Very respectful and understanding. Thank you.
The Orkin tech was careful & meticulous with his inspection as well as application of treatments. During this time, he simultaneously answered all my questions & addressed current & future concerns about going forward. Service like this, even when you think you've spent on the best is increasingly hard to come by.…
German cockroaches
My technician was very professional and informative.
The tech was on time, professional and friendly. Thanks for the great service!
We have used Orkin in general for over 20 years, and this location for 16+ years, for regular treatment, termite inspection, and the occasional bug event. Always on time and very friendly and professional workers. Would highly recommend them.
Bethany just came and serviced my new place and they did a really wonderful job. They explained everything and answered all questions that I had.
He’s so friendly and explain well what is good and what is going to do.
Craig was great. Knowledgeable and very detailed
Great service! Would definitely recommend!
THE BILL WENT UP TO $ 101.00 WITHOUT NOTICE AND I WAS PAYING 89.00 BEFORE. I DON'T LIKE THE INCREASE
General house
Very friendly and good at communication
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 503 | $63–$139 |
| Cockroach extermination | 502 | $85–$282 |
| Spider extermination | 328 | $73–$164 |
| Ant extermination | 313 | $83–$246 |
| Bug & insect extermination | 217 | $66–$148 |
| Mosquito extermination | 205 | $66–$106 |
| Rodent extermination | 177 | $91–$323 |
| Termite inspection | 164 | $83–$323 |
