How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty77−2.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREOrkin
Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #236Position by Experts Score among all companies we track in this category. of 276 pest control services · 4.8★ from 3,152 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for cockroach extermination
Clear ✕All 502 Google reviews tagged “Cockroach extermination” · showing 160
The person was very personal and did a great job for the first spraying.
The technician was knowledgeable and professional and efficient. Thank you for a job more than well done, Excellent !
Jerez, the Orkin technician is great. Jerez does his job well, he doesn't waste any time. It is always a job well done with him. I also appreciate the way he listens when I explain the issues with certain pest. If you want a good Orkin technician, Jerez is the guy. Angela Johnson
Customer service was really great. Thanks for great employees.
Service was quick and informative. The service professional was efficient and courteous by notifying me before he arrived, placing shoes covers on and minding my pets. The scheduling staff were very efficient in keeping me updated with my appointment. No complaints here. The service professional also let me know it…
The service was friendly and professional
Have used them in the past and they have always taken care of my pest problems and I have used other companies and they products never worked. When I have pest issues I will call orkin 💯
William was awesome. Very professional and very caring
All is well no activity
Jermaine was very pleasant, quick and efficient.
Always appreciate Rudolph’s work ethics and excellent job in taking care of whatever is needed. Truly appreciate him.
Great service! Rudolph was very professional! Amazing service every time and very thorough!!
Orkin is ...always was and will always be your best bet. Honestly...I came back because I witnessed this company remove an infestation from my aunty's home back in the 80's...it was awful! Her roaches were very very bad. And now today I reached out for my home health and they are still the greatest!
Our pest control server Jerez is very thorough and always on time. Since he became our server we no longer have a bug problem, he seems to know their hide outs and monitors those areas with each visit. Thanks Jerez we appreciate you and your work ethics. Way to go Orkin! 👍🏾👍🏾
Antonio was amazing! Very sweet, and knowledgeable! Highly recommend!
The representative was professional and able to complete the service quickly.
William is great! I never had roaches but just to make sure u never do! Haven’t seen a roach period! He comes every other month
Outstanding customer service.
Orkin ALWAYS does a good job 👍👍. Mr. Thomas is always curious, friendly and professional 🏆🏅. I am pleased with their service.
Carl is super nice and efficient. He's a pleasure to work with.
I called Orkin, they got us on their schedule and were out here promptly. They took care of our pest control issues… Jermaine & Sean were friendly, professional and thorough! Glad we made the switch to Orkin.
Worker showed up as scheduled. Worker is always courteous and respectful. He answers all my question and explains how the process works. I've used Orkin for a while and I'm free of all pesky critters in my home. It's worth the investment.
Courteous and professional service provider where the technicians knows their job and provide good quality work. Their provided service has not changed. Our technician does a great job in keeping us and our home protected! Go Orkin!!
Good quality. Very professional service representative he did an excellent job
William Golden was professional,knowledgeable, and kind.
Very professional..efficient and knowledgeable. They explained everything in detail prior to starting. I'm very satisfied with Orkin from the Representative Gerald that established services to the technicians that came out.
Service started off great enough, the technicians would come out when we needed them to every month. Then it got to the point where I was receiving messages stating that a technician was out here when I was home and there was no technician to be found. This also does not include all the times that I have had to…
Very pleased with our service and our Tech, William Golden! No critters, just like we like it!
Rudolph always does a great job and is a pleasure to speak with every visit service
The technician was on time and I received a text to let me know when to expect him. He was sensitive to my needs and did a good job.
The technician that comes is very professional always on time and very courtesy he does his job very excellent I have no complaints and I love my service the service I receive I haven't have any trouble with it and I enjoy being a customer with Orkin thank you.
Always polite and punctual. Ready to assist with whatever questions we might have.
First time using Orkin. I received a email, text, and courtesy call prior to arrival. The service was VERY professional. Will definitely continue to use them!!
Friendly, courteous and fast!
Great service and knowledgeable staff. Thank you.
My tech, Tyson, is very informative and helpful. He asks if there are any changes since my last treatment before he starts. He answers all my questions and offers suggestions.
Cameo did a good job.
Orkin is a breath of fresh air. They’re professional respectful, punctual,and available. Also the representative Mr. Cameo was the best servicer that we’ve ever had from any Pest control company . He was very thorough knowledgeable and professional. Please send him back every time.
Mr. AJ was very professional and courteous. His friendly and genuine attitude was great. He went above and beyond the call of duty to make sure everything was completed. He is a valuable asset to his customers. His professional and hard work is very satisfying. Thank you Mr. AJ for your outstanding service. He cares…
Have used orkin for many years for monthly house treatment. I really like the technician. As well as doing a good job he is respectful of the property.
Good service
They are always professional and on time. They respect our time and our home. Great quality, we have seen a drastic reduction in the amount of ants on our property. Tyson is hands down the best! He always listens to our concerns and goes above and beyond.
I have been receiving services from Orkin for many years. Their technicians I've always been very professional and mannerable. I highly recommend them for your pest control needs.
Tyson is always so kind and does a wonderful job!
Orkin technicians are unfailingly courteous and efficient. The pest control service has taken care of any bug problems I had and is worth every penny. Update: I have been using Orkin for pest control for several years, and I remain happy with the service. I highly recommend them. Another update: Orkin's response to…
Dependable snd professional
This is the company that’s ranked #1 and it’s the people that’s out representing the company. I’ve found the company that I’ll never leave. The guy is top notch professional and thoughtful
Bethany was awesome as usual! Trainee we'll see.
Always professional service with the right tools!
Javon was very professional. He had to work around my 4 pit bull boxers amd that was not a problem for him which made the visit so easy!! We have been using Orkin for about 4 years now and this was Javon's second visit with us. We are very happy customers and look forward to any and all Orkin professionals that come to our home.
My service representative is amazing
😊
Tyson was so nice and professional! Thank you for everything!
They did a great job!
Bug issues have minimized and the agents are always delightful and deligent!
Technician was professional and he did a thorough job. Thank you!
Rudolph was extremely professional and friendly. I would recommend him to any and all potential customers. Always a pleasure to see him.
Our service technician is very professional and knowledgeable. Thank you for your service!
Quick and efficient. My wife is deadly afraid of roaches and bugs. They were able to put her mind at ease and are understanding if we call if we see more insects or roaches. They will come out and take care of them.
Quick in and out service was provided.
The technicians and scheduling department always try to accommodate us on our apartments.
Great service friendly yet professional staffing
Profeasional through and through
William was extremely knowledgeable and professional. He thoroughly explained everything to me and I would choose Orkin for pest control over any other pest control company.
Very detailed and explained the process great. He did a great job and would definitely use Orkin again. Thank you my mind is at peace now.
Carl is a definite asset to your company. His professionalism, knowledge and patience has made this process easier than I thought it would be. Thanks
Our technician explained things clearly and in a way that I could understand. Additionally, while there were some pest issues discovered she put me at ease.
Tech was really nice professional and gave me really good information
Orkin always gives us great service and take time to help educate us on their products and ways to prevent future issues. I love that they provide and switch out the sticky pads, I wish I had more on hand for these spiders! Eajay was amazing!! Great customer service is more important than anything for us.
The Orkin team worked very hard , especially on the craw spaces taking out the boxes of old stuff, and keeping us in the loop, good team effort.
The service worker was very friendly and appeared to be very knowledgeable about his job.
Great service. The exterminator was polite, informative and punctual.
Our tech EJ took his time and took care of our pest concerns. He was willing to listen and worked efficiently. Looks like a good hire for the company.
Orkin has always been responsive to our needs with courtesy and quality customer service. Technicians go above and beyond; schedulers always accommodate my ever-changing schedule and they are the best with reminders! I'm happy with them and have referred at least r nee customers to them.
Professionalism all the way.
Polite, Professional, would gladly welcome back.
Very professional...always gets the job done. Been with Orkin 20+ years. Highly recommend. Greg good representative of Orkin. Good job?
They get the job done, this Mt second time with them.
I've used Orkin for about a year now. I am very pleased with their service.
Very professional and courteous.
Very knowledgeable and professional. Amazing customer service and on time. Couldn’t be a more satisfied customer. Thank you Mr. Will and the whole Orkin team:)!!
The tech was very personal, explained every step of the way. He was very transparent on exactly what to expect and when. Over all very professional young man. Took his time and treated my house as if it was his very own.
Great
Orkin came through in an emergency for us! We moved into a rental home that we discovered had a bat and roach infestation. Representative Kaylah expedited our transfer from Florida to Georgia services and Darrell, the local branch manager called me after hours, personally, to schedule one of his technicians, Will,…
Carl was extremely knowledgeable about the products and services they offered, explained the process very well, and made me feel like I can trust Orkin with my business. This is by far the best company I have used so far, and Carl really went above and beyond. I really wish I could give 10 stars but there are only 5…
The service provider today was very professional. He was able to answer my questions. He listened and promised to address my concerns.
Everything was great as usual!! Thanks. Serviceman was very helpful in giving me tips to keep bugs out of my home.
D, was very professional and thorough with what we expected from him. Very respectful and understanding. Thank you.
The Orkin tech was careful & meticulous with his inspection as well as application of treatments. During this time, he simultaneously answered all my questions & addressed current & future concerns about going forward. Service like this, even when you think you've spent on the best is increasingly hard to come by.…
German cockroaches
My technician was very professional and informative.
The tech was on time, professional and friendly. Thanks for the great service!
We have used Orkin in general for over 20 years, and this location for 16+ years, for regular treatment, termite inspection, and the occasional bug event. Always on time and very friendly and professional workers. Would highly recommend them.
Bethany just came and serviced my new place and they did a really wonderful job. They explained everything and answered all questions that I had.
He’s so friendly and explain well what is good and what is going to do.
Craig was great. Knowledgeable and very detailed
Great service! Would definitely recommend!
THE BILL WENT UP TO $ 101.00 WITHOUT NOTICE AND I WAS PAYING 89.00 BEFORE. I DON'T LIKE THE INCREASE
General house
Very friendly and good at communication
Friendly technician
Mr. Jerol did a great job, took his time and informed me what is going on and what can I do to remove the bugs. Orkin and his team did a good job responding and reaching out to me.
I had a different bug company cancel on me yesterday last minute and I have a German roach infestation… meaning they breed every day! I called Orkin and lady on the phone was So nice, and scheduled me for today. The quickest turn around I’ve ever seen! The guy that sprayed was very accommodating and did his job very…
Jerome was extremely friendly, efficient and willing to work around me (I work from home). He was within my service window and called when he was on his way with an ETA as requested.
Jerez was professional and informative of what was taking place every step of the way. Thank you.
I’ve been using this service for a year and see no more bugs. Great service!
Great people and great company!
Ej was our exterminator - he had great recommendations and was very professional! Thanks EJ
Excellent service! Came in explained what he was doing, wore shoe covers, mask, asked if I had any questions or concerns. If you want professionalism and perfection this service tech hits the mark
I was able to discuss and coordinate future scheduling with the tech who came to spray the house.
We had a pretty bad roach infestation and after a couple of visits they were pretty much eradicated. Our technician is really friendly and thorough.
Good
This was my 1st time using an exterminator and the visit went pretty smooth hopefully the bugs stay away. My exterminator was very nice and professional, thank you Carl.
Great customer service knows what he was talking about very professional keep up the hard work.
Very friendly and let me know the process along the way. Definitely recommend
Excelente travajo
Mr. Smith was very professional, knowledgeable, experienced, and great customer service!!! His work ethic is superb, and focused. Please thank Mr.Smith for me! Have a great day. January 28, 2023
Not time polite friendly. Asked is there anything else he can do.
Great service, prompt and Craig was very nice and explained everything. Will definitely recommend.
If u have a roach problem they are definitely the ones to use got rid of a pretty bad infestation in pretty much 2 months all together but started seeing results immediately now I dont have any they are very respectful and what they use works and I feel like its a great price there's only one thing I could do…
The guy who came to the house was very professional, informative, and very helpful he should get a raise!
Michael was amazing and kind and efficient will continue to work with them ❤ We love Jacobi hes always professional and kind we request him now
Very professional and knowledgeable
Great
Today was my first appointment the tech was very professional and polite let's see how it works.
Very nice and knowledgeable pest guy, and inspector was also just as nice!! Made me feel comfortable and assured me they would fix the problem!!
Great Experience
Carl came to my home and inquired about my pest issues. After receiving the information he structured a plan to eliminate the invasive pests. Carl explained each step of the processes and completed the work in a timely manner. Very pleased with the service.
ALWAYS PROFESSIONAL
I bout had it with the service provider telling me the last time he was here.i was close to telling him to just leave..as if he shouldn't be back so soon.he did it 8.18 and the time before that.im really sick of it..he's getting paid And I'm paying orkin
If you want to pay over $200 just for someone to come and spray home defense around your house then go ahead, I was under the impression that they would knock Down spider webs treat inside and perimeter outside, it’s like it got worst after the pest control came
He was very informative and hopefully I’ll start to see result soon
New serviceman. On time, professional and did perform services. Quarterly spray for pest!
I had a small infestation that I couldn’t handle myself. I called a professional “Orkin.” This company was able to knock out the problem in the fist visit. The payments were scheduled accordingly and the service was hands down the best. Thank you Orkin!
I feel everything was explained to me before I signed any paperwork. When I showed them one of the bugs I had captured I was told it was a flying ant. At that time I was asked if I still required the services since my card had not been charged. I feel that they were trying to save me the money if I didn’t need the…
The gentleman that usually comes out is great. However we are still having problems. Feel like my issue will not be resolved and would be better trying to deal with it myself and save money. I also used to get text notifications when they are coming. Not anymore which can be an issue
Great service!! They are efficient and thorough. I have been using them for almost a year. There was a difference weeks after 1st initial service.
Absolutely EXCELLENT service!
Excellent service and our technician is top notch
Orkin is very professionally run. They always are on time and are accommodating with their scheduling.
I had my first orkin visit today by Craig and he was extremely professional throughout the visit. He sprayed inside and out and let me know all the information of my service plan for the next year. If you can request him to service your house because he represents this company well.
The technician was very professional, efficient and on time.
From the customer service representative that scheduled my appointment to the technician, Darryl who came out. The Orkin team were friendly and very professional. They answered all my questions and their explanation gave peace of mind.
The representative was kind and direct and had great information
Enjoy the service, bug's are a lot less.
Jerel is always friendly and courteous even though he’s a New York Yankees fan.
Well, the tech could not find the house in spite of his GPS. It’s on a Main Street that intersects with another Main Street. He needs to make appointments with it’s a house with unrelated residents. We made arrangements to spray but he got lost. He was defensive saying it was dark and he couldn’t find the house. Not…
an excellent Orkin Technician, he provides professional services to our home each and ever time he comes.
Craig is AWESOME..he is the best ever..friendly with a great attitude.
Carl was so professional & knowledgeable. Definitely recommend.
Extremely deligent and outstanding young man who provided. service.
The young man was polite and courteous. He asked questions to insure we were protected.
Very professional
Agent is alway on time and very professional. After one visit I noticed a decrease in number of bugs in my house.
Carl was very professional, he explained his procedure and provided excellent preventative service.
Had a great service in 2020 for roaches. The technician only treated my kitchen and downstairs area and did not treat the upstairs because there was no activity. I called back this year to get the same treatment (not due to infestation but me wanting to be proactive due to a new house guest) and was told I had to…
Only business that actually solved my bug problems! Reliable and Professional
Tyson is excellent! He is professional & always on top of things. He also takes the time to explain to us what is going on & how we might best address an issue. I highly recommend him.
Amazing customer service. Very professional!
I’m specifically doing this review for Rudolph Thomas our Pest Specialist. He’s incredible. Always on time if not early, always wears a mask and shoe covers, very personable/ super friendly, and takes care of any issues we have without hesitation. I highly recommend Rudolph. He’s the best!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 503 | $63–$139 |
| Cockroach extermination | 502 | $85–$282 |
| Spider extermination | 328 | $73–$164 |
| Ant extermination | 313 | $83–$246 |
| Bug & insect extermination | 217 | $66–$148 |
| Mosquito extermination | 205 | $66–$106 |
| Rodent extermination | 177 | $91–$323 |
| Termite inspection | 164 | $83–$323 |


