Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty77−2.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREOrkin
Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #236Position by Experts Score among all companies we track in this category. of 276 pest control services · 4.8★ from 3,152 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 80% of pest control services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 77% of pest control services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 77% of pest control services.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of pest control services.A
100
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for mosquito extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.206
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$106
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Mosquito extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 189
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 206 Google reviews tagged “Mosquito extermination” · showing 20
NinaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
The service was very professional and informative!
Ant exterminationHornet & wasp exterminationMosquito extermination
Priscilla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Mr. Rudolph is amazing! He goes above and beyond in accomplishing his mission. I greatly appreciate him. He’s the reason I love orkin!
Paid $40–60Reasonable priceGeneral pest inspectionMosquito exterminationBug & insect extermination
John11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
The service was friendly and professional
Hornet & wasp exterminationTermite inspectionGeneral pest inspection+ Punctuality+ Quality+ Professionalism
Joanne10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
All is well no activity
Paid $60–80Reasonable priceMosquito exterminationCockroach extermination
elia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
Always appreciate Rudolph’s work ethics and excellent job in taking care of whatever is needed. Truly appreciate him.
Ant exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Sharon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
He was informative and told me if not satisfied with the service let him know and he would come back out for free.
Paid $100–120Reasonable priceMosquito extermination+ Punctuality
KelzLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Very professional..efficient and knowledgeable. They explained everything in detail prior to starting. I'm very satisfied with Orkin from the Representative Gerald that established services to the technicians that came out.
Great priceRodent exterminationSpider exterminationGeneral pest inspection
MarshaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Very professional and they get the job done My Orkin man is the best
Hornet & wasp exterminationTermite inspectionMosquito extermination+ Responsiveness+ Punctuality+ Quality
CharlotteLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
I feel that I can have Peace of mind and confidence with this service
Mosquito exterminationBug & insect extermination+ Quality+ Professionalism+ Value
Justin14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Great service and knowledgeable staff. Thank you.
Termite inspectionSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Thea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Orkin is affordable. Their services are top notched.
Mosquito extermination
Daniel16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Rudolph is great! Very personable. We have had excellent service in the past year.
General pest inspectionMosquito exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
EricaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Cameo did a good job.
Spider exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
KofiLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Responsive, accountable and reliable.
Mosquito extermination
Tiffani7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
My Orkin pro is the best.
Mosquito extermination+ Responsiveness+ Quality+ Professionalism
Diane7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Have used orkin for many years for monthly house treatment. I really like the technician. As well as doing a good job he is respectful of the property.
Rodent exterminationSpider exterminationGeneral pest inspection
SherdonLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Great service from our technician and he's always pleasant and informative.
Mosquito extermination+ Responsiveness+ Punctuality+ Quality
Christine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Tyson is always so kind and does a wonderful job!
Mosquito exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
ManuelLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Tavaris, was very knowledgeable and able to answer all of my questions and was very thorough when it came to taking care of my concerns. He was friendly and courteous.
Mosquito exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Fran6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Great service! Great communication! Have had them for over 3 years now. Highly recommend.
Hornet & wasp exterminationTermite inspectionTermite extermination
Price
$113-4% vs typical pest control services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 19%Reasonable 64%Overpriced 6%Not sure 11%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 503 | $63–$139 |
| Cockroach extermination | 502 | $85–$282 |
| Spider extermination | 328 | $73–$164 |
| Ant extermination | 313 | $83–$246 |
| Bug & insect extermination | 217 | $66–$148 |
| Mosquito extermination | 205 | $66–$106 |
| Rodent extermination | 177 | $91–$323 |
| Termite inspection | 164 | $83–$323 |
