Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty77−2.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Orkin

Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #236Position by Experts Score among all companies we track in this category. of 276 pest control services · 4.8★ from 3,152 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 80% of pest control services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 77% of pest control services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 77% of pest control services.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.328
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$164
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#48 / 220
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 328 Google reviews tagged “Spider extermination” · showing 40

SandraLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

The technician was knowledgeable and professional and efficient. Thank you for a job more than well done, Excellent !

Paid $80–100Reasonable priceAnt exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
NinaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

The service was very professional and informative!

Ant exterminationHornet & wasp exterminationMosquito extermination
Valencia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Never disappoint, always friendly and I see the results. Thank you Orkin.

Paid $100–120Great priceSpider exterminationBug & insect exterminationAnt extermination
Angela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jerez, the Orkin technician is great. Jerez does his job well, he doesn't waste any time. It is always a job well done with him. I also appreciate the way he listens when I explain the issues with certain pest. If you want a good Orkin technician, Jerez is the guy. Angela Johnson

Paid $40–60Reasonable priceSpider exterminationCockroach exterminationBee extermination
J6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Customer service was really great. Thanks for great employees.

Spider exterminationCockroach exterminationAnt extermination
wendyLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

William was awesome. Very professional and very caring

Rodent exterminationSpider exterminationCockroach extermination+ Professionalism
Daniel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Very thorough and professional

Paid $40–60Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
elia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Always appreciate Rudolph’s work ethics and excellent job in taking care of whatever is needed. Truly appreciate him.

Ant exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Lawrence6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

The representative was professional and able to complete the service quickly.

Reasonable priceSpider exterminationFlea & mite exterminationCockroach extermination+ Punctuality+ Quality+ Professionalism
Stephanie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Outstanding customer service.

Spider exterminationGeneral pest inspectionCockroach extermination
Carol11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Carl is super nice and efficient. He's a pleasure to work with.

Spider exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Jocelyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Anaya at the Conyers location is the best!!!! She’s always so accommodating and patient with me. She gives amazing customer service and goes over a beyond. I definitely appreciate her.

Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
BrianLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Demetrus did an absolutely outstanding job! He was prompt, professional and extremely thorough! His knowledge of his profession was impressive. Demetrius was very friendly and his customer service was the best I have experienced since starting the service years ago. I would not want anyone else to service our home.

Paid $60–80Reasonable priceAnt exterminationBed bug exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Aretha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The service from Orkin always great. They are very friendly kind and knowledgeable of their job. I really appreciate your service. Thank you

Paid $120–140Reasonable priceSpider exterminationBug & insect extermination
ShaunLocal Guide · 119 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I called Orkin, they got us on their schedule and were out here promptly. They took care of our pest control issues… Jermaine & Sean were friendly, professional and thorough! Glad we made the switch to Orkin.

Paid $200+Home inspectionSpider exterminationGeneral pest inspection
LisaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional and helpful.

Spider extermination+ Professionalism
Ms.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent customer service 👏

Paid $40–60Great priceTermite exterminationSpider extermination
ElizabethLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Courteous and professional service provider where the technicians knows their job and provide good quality work. Their provided service has not changed. Our technician does a great job in keeping us and our home protected! Go Orkin!!

Ant exterminationBat exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
KelzLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional..efficient and knowledgeable. They explained everything in detail prior to starting. I'm very satisfied with Orkin from the Representative Gerald that established services to the technicians that came out.

Great priceRodent exterminationSpider exterminationGeneral pest inspection
Josh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rudolph always does a great job and is a pleasure to speak with every visit service

Spider exterminationCockroach extermination+ Punctuality+ Quality+ Professionalism
TraceyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Cameo is very knowledgeable and professional. I appreciated how explained everything he was doing as he treated our home. I'm excited to know he will be our permanent serviceman for orkin. Thank you Cameo and Orkin for your awesome service and professionalism. Today 3/3/25 Cameo went above and beyond what was…

Spider exterminationGeneral pest inspection
NatashaLocal Guide · 92 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Service reps are always professional! In our busy lives we may forget so they always provide courtesy texts and calls as reminders. And above all they solved our issues inside and outside.

Spider exterminationGeneral pest inspectionService not listed+ Responsiveness+ Punctuality+ Quality
WillLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I definitely appreciate the quick response to my concerns. I spoke with the district manager just because he answered the phone when I called and Ray, another manager came out and ensured that my questions and concerns were answered as well as spraying my home. Thank you

Spider exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
MarcusLocal Guide · 127 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always polite and punctual. Ready to assist with whatever questions we might have.

Rodent exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
annette10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

First time using Orkin. I received a email, text, and courtesy call prior to arrival. The service was VERY professional. Will definitely continue to use them!!

Termite inspectionSpider exterminationCockroach extermination+ Responsiveness+ Value
michaelLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service always William is the best

Rodent exterminationSpider extermination
MorrisLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Friendly, courteous and fast!

Hornet & wasp exterminationSpider exterminationCockroach extermination
Justin14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service and knowledgeable staff. Thank you.

Termite inspectionSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Ellis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

The young man that came to service my home were very professional and did a wonderful job. Thanks you, I’m a US army veteran

Termite inspectionTermite exterminationSpider extermination+ Punctuality+ Quality+ Value
Tracey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My tech, Tyson, is very informative and helpful. He asks if there are any changes since my last treatment before he starts. He answers all my questions and offers suggestions.

Home inspectionSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Caretta10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My exterminator was professional He made sure he hit all areas of the inside and outside of my home. I was just about done with my daily workout when he arrived, and was not able to walk around with him. He made sure he serviced all rooms in the home and that’s important to me. Thank you

Spider exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
EricaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Cameo did a good job.

Spider exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
My8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Orkin is a breath of fresh air. They’re professional respectful, punctual,and available. Also the representative Mr. Cameo was the best servicer that we’ve ever had from any Pest control company . He was very thorough knowledgeable and professional. Please send him back every time.

Home inspectionHornet & wasp exterminationTermite inspection+ Value
Diane7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Have used orkin for many years for monthly house treatment. I really like the technician. As well as doing a good job he is respectful of the property.

Rodent exterminationSpider exterminationGeneral pest inspection
Rodger12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Good service

Home inspectionHornet & wasp exterminationSpider extermination+ Punctuality+ Value
Jessica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They are always professional and on time. They respect our time and our home. Great quality, we have seen a drastic reduction in the amount of ants on our property. Tyson is hands down the best! He always listens to our concerns and goes above and beyond.

Spider exterminationCockroach exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
Georgetta{Buttakandi}6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I love Orkin professional always time and I don’t have issues with bugs. My tech is the best definitely worth every penny

Home inspectionHornet & wasp exterminationTermite inspection+ Professionalism
william6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This is the company that’s ranked #1 and it’s the people that’s out representing the company. I’ve found the company that I’ll never leave. The guy is top notch professional and thoughtful

Hornet & wasp exterminationRodent exterminationSpider extermination
Sarah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Bethany was awesome as usual! Trainee we'll see.

Spider exterminationCockroach exterminationAnt extermination+ Responsiveness+ Punctuality+ Value
StephanieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have been a customer of Orkin for several years. I'm very happy with the excellent customer service. Tyson is very thorough, knowledgeable and professional. I haven't had a bug problem thanks to Tyson and Orkin.

Home inspectionSpider exterminationGeneral pest inspection

Show more spider extermination reviews (288 more) →

Price

$113-4% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 64%Overpriced 6%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection503$63–$139
Cockroach extermination502$85–$282
Spider extermination328$73–$164
Ant extermination313$83–$246
Bug & insect extermination217$66–$148
Mosquito extermination205$66–$106
Rodent extermination177$91–$323
Termite inspection164$83–$323

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