How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty77−2.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREOrkin
Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #236Position by Experts Score among all companies we track in this category. of 276 pest control services · 4.8★ from 3,152 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for spider extermination
Clear ✕All 328 Google reviews tagged “Spider extermination” · showing 80
The technician was knowledgeable and professional and efficient. Thank you for a job more than well done, Excellent !
The service was very professional and informative!
Never disappoint, always friendly and I see the results. Thank you Orkin.
Jerez, the Orkin technician is great. Jerez does his job well, he doesn't waste any time. It is always a job well done with him. I also appreciate the way he listens when I explain the issues with certain pest. If you want a good Orkin technician, Jerez is the guy. Angela Johnson
Customer service was really great. Thanks for great employees.
William was awesome. Very professional and very caring
Very thorough and professional
Always appreciate Rudolph’s work ethics and excellent job in taking care of whatever is needed. Truly appreciate him.
The representative was professional and able to complete the service quickly.
Outstanding customer service.
Carl is super nice and efficient. He's a pleasure to work with.
Anaya at the Conyers location is the best!!!! She’s always so accommodating and patient with me. She gives amazing customer service and goes over a beyond. I definitely appreciate her.
Demetrus did an absolutely outstanding job! He was prompt, professional and extremely thorough! His knowledge of his profession was impressive. Demetrius was very friendly and his customer service was the best I have experienced since starting the service years ago. I would not want anyone else to service our home.
The service from Orkin always great. They are very friendly kind and knowledgeable of their job. I really appreciate your service. Thank you
I called Orkin, they got us on their schedule and were out here promptly. They took care of our pest control issues… Jermaine & Sean were friendly, professional and thorough! Glad we made the switch to Orkin.
Very professional and helpful.
Excellent customer service 👏
Courteous and professional service provider where the technicians knows their job and provide good quality work. Their provided service has not changed. Our technician does a great job in keeping us and our home protected! Go Orkin!!
Very professional..efficient and knowledgeable. They explained everything in detail prior to starting. I'm very satisfied with Orkin from the Representative Gerald that established services to the technicians that came out.
Rudolph always does a great job and is a pleasure to speak with every visit service
Cameo is very knowledgeable and professional. I appreciated how explained everything he was doing as he treated our home. I'm excited to know he will be our permanent serviceman for orkin. Thank you Cameo and Orkin for your awesome service and professionalism. Today 3/3/25 Cameo went above and beyond what was…
Service reps are always professional! In our busy lives we may forget so they always provide courtesy texts and calls as reminders. And above all they solved our issues inside and outside.
I definitely appreciate the quick response to my concerns. I spoke with the district manager just because he answered the phone when I called and Ray, another manager came out and ensured that my questions and concerns were answered as well as spraying my home. Thank you
Always polite and punctual. Ready to assist with whatever questions we might have.
First time using Orkin. I received a email, text, and courtesy call prior to arrival. The service was VERY professional. Will definitely continue to use them!!
Great service always William is the best
Friendly, courteous and fast!
Great service and knowledgeable staff. Thank you.
The young man that came to service my home were very professional and did a wonderful job. Thanks you, I’m a US army veteran
My tech, Tyson, is very informative and helpful. He asks if there are any changes since my last treatment before he starts. He answers all my questions and offers suggestions.
My exterminator was professional He made sure he hit all areas of the inside and outside of my home. I was just about done with my daily workout when he arrived, and was not able to walk around with him. He made sure he serviced all rooms in the home and that’s important to me. Thank you
Cameo did a good job.
Orkin is a breath of fresh air. They’re professional respectful, punctual,and available. Also the representative Mr. Cameo was the best servicer that we’ve ever had from any Pest control company . He was very thorough knowledgeable and professional. Please send him back every time.
Have used orkin for many years for monthly house treatment. I really like the technician. As well as doing a good job he is respectful of the property.
Good service
They are always professional and on time. They respect our time and our home. Great quality, we have seen a drastic reduction in the amount of ants on our property. Tyson is hands down the best! He always listens to our concerns and goes above and beyond.
I love Orkin professional always time and I don’t have issues with bugs. My tech is the best definitely worth every penny
This is the company that’s ranked #1 and it’s the people that’s out representing the company. I’ve found the company that I’ll never leave. The guy is top notch professional and thoughtful
Bethany was awesome as usual! Trainee we'll see.
I have been a customer of Orkin for several years. I'm very happy with the excellent customer service. Tyson is very thorough, knowledgeable and professional. I haven't had a bug problem thanks to Tyson and Orkin.
Always professional service with the right tools!
Great service! Great communication! Have had them for over 3 years now. Highly recommend.
My service representative is amazing
Tyson was so nice and professional! Thank you for everything!
Our consultant is just wonderful, a she’s always thorough and is even sweet to my pups who adore her. Bethany has kept our original problem away and is all over a new one that's popped up this Spring
Great and fast service
I would like to Thank Jurell and his team for coming out today and complete the monthly treatment, they did a great job and was very professional.
The associate was respectful, covered everywhere I requested coverage.
Quick in and out service was provided.
Profeasional through and through
Very detailed and explained the process great. He did a great job and would definitely use Orkin again. Thank you my mind is at peace now.
Great young man helps us stay bug free!
JP was in for my regular tech and he did an excellent and very thorough job!
The manager Nathan is very helpful if there is any issue he will personally step in to resolve it. I am very pleased with service. I did have an issue a Nathan came out and made sure I was satisfied and so I continued my services.
Young man was very professional and polite. Very glad i went with orkin!
Very polite and give out good advice for challenges I face that may become problematic.
Always wonderful and timely service. Excellent service all day
Great service!
Orkin always gives us great service and take time to help educate us on their products and ways to prevent future issues. I love that they provide and switch out the sticky pads, I wish I had more on hand for these spiders! Eajay was amazing!! Great customer service is more important than anything for us.
From beginning to end the entire process was very professional and knowledgeable. They explained everything that I needed to know. I am very pleased and I will be using them again. They have a repeat customer with me.
Our tech EJ took his time and took care of our pest concerns. He was willing to listen and worked efficiently. Looks like a good hire for the company.
Jermaine was very thorough, professional, & timely. Thanks so much
They get the job done, this Mt second time with them.
Great
Orkins tech who came out today was very respectful and very helpful. He sprayed everywhere in and outside of the house. He even went upstairs in the attic.
Great work! My service provider EG.. was the best ..very detailed quality work and thorough! Thank you.
The service provider today was very professional. He was able to answer my questions. He listened and promised to address my concerns.
Carl provided exceptional knowledge to my pest issue as well as the best solution for ridding the critters without harming my pets. He showed me key areas around my home that pest like to habitat and secured locations that may invite more in the future if untreated.
D, was very professional and thorough with what we expected from him. Very respectful and understanding. Thank you.
My technician was very professional and informative.
The tech was on time, professional and friendly. Thanks for the great service!
We have used Orkin in general for over 20 years, and this location for 16+ years, for regular treatment, termite inspection, and the occasional bug event. Always on time and very friendly and professional workers. Would highly recommend them.
He’s so friendly and explain well what is good and what is going to do.
Craig was great. Knowledgeable and very detailed
The service was great. The service rep sprayed the interior and exterior. After starting with Orkin I haven't had issues with bugs or spiders.
Beth was the best! She explained everything thoroughly and made sure I understood it all. She took her time and even removed spider webs from my front porch! I called last night and she was able to come out today which was amazing, I’ve never received services so quickly.
This was my 1st time using an exterminator and the visit went pretty smooth hopefully the bugs stay away. My exterminator was very nice and professional, thank you Carl.
Great customer service knows what he was talking about very professional keep up the hard work.
Mr. Smith was very professional, knowledgeable, experienced, and great customer service!!! His work ethic is superb, and focused. Please thank Mr.Smith for me! Have a great day. January 28, 2023
Great service every time
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 503 | $63–$139 |
| Cockroach extermination | 502 | $85–$282 |
| Spider extermination | 328 | $73–$164 |
| Ant extermination | 313 | $83–$246 |
| Bug & insect extermination | 217 | $66–$148 |
| Mosquito extermination | 205 | $66–$106 |
| Rodent extermination | 177 | $91–$323 |
| Termite inspection | 164 | $83–$323 |
