Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty77−2.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Orkin

Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #236Position by Experts Score among all companies we track in this category. of 276 pest control services · 4.8★ from 3,152 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 80% of pest control services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 77% of pest control services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 77% of pest control services.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.164
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.78
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#119 / 176
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 164 Google reviews tagged “Termite inspection” · showing 40

John11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The service was friendly and professional

Hornet & wasp exterminationTermite inspectionGeneral pest inspection+ Punctuality+ Quality+ Professionalism
Jeffery6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

My experience with Orkin has been great so far The follow up inspection today was pleasant as well, the associate was professional and thorough and we had good conversation

Reasonable priceTermite inspection
Jeff8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Did a good job taking care of everything I needed

Paid $200+Reasonable priceTermite inspectionTermite extermination
Mary14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The tech was professional, friendly and thorough. He is an asset to Orkin

Termite inspection
ElizabethLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Courteous and professional service provider where the technicians knows their job and provide good quality work. Their provided service has not changed. Our technician does a great job in keeping us and our home protected! Go Orkin!!

Ant exterminationBat exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Donald9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great job. Very professional.

Termite inspection
MarshaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional and they get the job done My Orkin man is the best

Hornet & wasp exterminationTermite inspectionMosquito extermination+ Responsiveness+ Punctuality+ Quality
ShariLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★

This is the second consecutive year that I haven't received an advance notice that someone would be coming to my home. What's worse is that I'm not offered the opportunity to schedule an appt. Who just shows up to someone's home without a scheduled appointment.??

Termite inspection
MarcusLocal Guide · 127 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always polite and punctual. Ready to assist with whatever questions we might have.

Rodent exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
annette10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

First time using Orkin. I received a email, text, and courtesy call prior to arrival. The service was VERY professional. Will definitely continue to use them!!

Termite inspectionSpider exterminationCockroach extermination+ Responsiveness+ Value
Justin14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service and knowledgeable staff. Thank you.

Termite inspectionSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Ellis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

The young man that came to service my home were very professional and did a wonderful job. Thanks you, I’m a US army veteran

Termite inspectionTermite exterminationSpider extermination+ Punctuality+ Quality+ Value
Angel15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Thank you for your service Orkin is best for taking care of your family

Home inspectionTermite inspection
My8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Orkin is a breath of fresh air. They’re professional respectful, punctual,and available. Also the representative Mr. Cameo was the best servicer that we’ve ever had from any Pest control company . He was very thorough knowledgeable and professional. Please send him back every time.

Home inspectionHornet & wasp exterminationTermite inspection+ Value
ZeeLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★

I have Orkin termite and pest control services. Today I experienced a termite service with Stephanie. Stephanie is superb, 5 star review! She is the only person who has come inside of my home for a termite inspection. Mind you I have had termite services for over five years now with Orkin. The previous gentleman…

Home inspectionTermite inspectionGeneral pest inspection+ Responsiveness+ Punctuality
GCPLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Out of all the reps whom have serviced my home. AJ has has stood out the most. He was very attentive to my needs, Made me feel valued as a customer, grwat customer service, communicative etc.. I definitely hope that he continues to service my house..

Hornet & wasp exterminationTermite inspection+ Responsiveness
Georgetta{Buttakandi}6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I love Orkin professional always time and I don’t have issues with bugs. My tech is the best definitely worth every penny

Home inspectionHornet & wasp exterminationTermite inspection+ Professionalism
CarolLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very pleased with Orkin rep, From the time he entered our home, upon inspecting and advising. We were given most helpful information. Thank you!

Hornet & wasp exterminationTermite inspection
Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Javon was very professional. He had to work around my 4 pit bull boxers amd that was not a problem for him which made the visit so easy!! We have been using Orkin for about 4 years now and this was Javon's second visit with us. We are very happy customers and look forward to any and all Orkin professionals that come to our home.

Termite inspectionCockroach extermination+ Responsiveness+ Punctuality+ Quality
Fran6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service! Great communication! Have had them for over 3 years now. Highly recommend.

Hornet & wasp exterminationTermite inspectionTermite extermination
Sherry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Orkin reps are very professional and detailed in their inspections.

Termite inspection+ Quality+ Professionalism+ Value
Robin,Local Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

This company has the best customer service. I haven’t seen this in awhile. The service Guy explains what he’s there for and always greets with a smile address me by Ms Robin just so polite. Great employee

Termite inspection
Rick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great young man helps us stay bug free!

Bug & insect exterminationSpider exterminationTermite inspection+ Responsiveness+ Punctuality+ Professionalism
Patricia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very polite and give out good advice for challenges I face that may become problematic.

Spider exterminationTermite inspection+ Responsiveness+ Punctuality+ Professionalism
SherylLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

I was told the tine of arrival was between 2 - 4pm only to find out they came at noon and couldn't get in. I rushed to be home by 2.

Termite inspection
MikeLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very knowledgeable and professional. James did a thorough inspection and answered all our questions. We are very satisfied with the service.

Termite inspection+ Punctuality+ Professionalism
EWM4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Orkin team worked very hard , especially on the craw spaces taking out the boxes of old stuff, and keeping us in the loop, good team effort.

Bug & insect exterminationCockroach exterminationRodent extermination+ Responsiveness+ Quality+ Professionalism
Princess3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Service personnel was excellent.

Mosquito exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Caran9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Lloyd did a thorough inspection throughout the house and outside.

Termite inspection
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very professional...always gets the job done. Been with Orkin 20+ years. Highly recommend. Greg good representative of Orkin. Good job?

Cockroach exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

James was very friendly. He was very thorough. He took time to answer all my questions and explain every thing in detail.

Termite inspection+ Responsiveness+ Punctuality+ Professionalism
PerryLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Inspection was completed timely and professionally.

Termite inspection+ Professionalism
Angel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

D, was very professional and thorough with what we expected from him. Very respectful and understanding. Thank you.

Ant exterminationBug & insect exterminationCockroach extermination+ Value
ALISHAPEACHRIPELocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Mr. Will or William with the company is a great helper and does great work.

Bug & insect exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
AngelesLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Orkin tech was careful & meticulous with his inspection as well as application of treatments. During this time, he simultaneously answered all my questions & addressed current & future concerns about going forward. Service like this, even when you think you've spent on the best is increasingly hard to come by.…

Cockroach exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Orkin in general for over 20 years, and this location for 16+ years, for regular treatment, termite inspection, and the occasional bug event. Always on time and very friendly and professional workers. Would highly recommend them.

Bee exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
AngelaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

William, my assigned technician is very professional and through when he treats my home. I give him ⭐⭐⭐⭐⭐ Mr. Tracey Wilson implemented my yearly termite inspection. He was very professional, thorough, detailed and excellent customer service. Please send him for my inspection. I have not got this type of service since Mr. Creasy was my tech.

Termite inspection+ Responsiveness+ Punctuality+ Quality
JeniLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Top notch quality service by kind and knowledgable professionals.

General pest inspectionTermite inspection+ Responsiveness+ Quality+ Professionalism
Brent4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

James was very thorough in his inspection.

Termite inspection
Helen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The inspector was very thorough and respectful. Did a very good job of checking for any termites.

Termite inspection+ Professionalism

Show more termite inspection reviews (124 more) →

Price

$113-4% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 64%Overpriced 6%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection503$63–$139
Cockroach extermination502$85–$282
Spider extermination328$73–$164
Ant extermination313$83–$246
Bug & insect extermination217$66–$148
Mosquito extermination205$66–$106
Rodent extermination177$91–$323
Termite inspection164$83–$323

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