How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty77−2.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREOrkin
Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #236Position by Experts Score among all companies we track in this category. of 276 pest control services · 4.8★ from 3,152 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for termite inspection
Clear ✕All 164 Google reviews tagged “Termite inspection” · showing 60
The service was friendly and professional
My experience with Orkin has been great so far The follow up inspection today was pleasant as well, the associate was professional and thorough and we had good conversation
Did a good job taking care of everything I needed
The tech was professional, friendly and thorough. He is an asset to Orkin
Courteous and professional service provider where the technicians knows their job and provide good quality work. Their provided service has not changed. Our technician does a great job in keeping us and our home protected! Go Orkin!!
Great job. Very professional.
Very professional and they get the job done My Orkin man is the best
This is the second consecutive year that I haven't received an advance notice that someone would be coming to my home. What's worse is that I'm not offered the opportunity to schedule an appt. Who just shows up to someone's home without a scheduled appointment.??
Always polite and punctual. Ready to assist with whatever questions we might have.
First time using Orkin. I received a email, text, and courtesy call prior to arrival. The service was VERY professional. Will definitely continue to use them!!
Great service and knowledgeable staff. Thank you.
The young man that came to service my home were very professional and did a wonderful job. Thanks you, I’m a US army veteran
Thank you for your service Orkin is best for taking care of your family
Orkin is a breath of fresh air. They’re professional respectful, punctual,and available. Also the representative Mr. Cameo was the best servicer that we’ve ever had from any Pest control company . He was very thorough knowledgeable and professional. Please send him back every time.
I have Orkin termite and pest control services. Today I experienced a termite service with Stephanie. Stephanie is superb, 5 star review! She is the only person who has come inside of my home for a termite inspection. Mind you I have had termite services for over five years now with Orkin. The previous gentleman…
Out of all the reps whom have serviced my home. AJ has has stood out the most. He was very attentive to my needs, Made me feel valued as a customer, grwat customer service, communicative etc.. I definitely hope that he continues to service my house..
I love Orkin professional always time and I don’t have issues with bugs. My tech is the best definitely worth every penny
Very pleased with Orkin rep, From the time he entered our home, upon inspecting and advising. We were given most helpful information. Thank you!
Javon was very professional. He had to work around my 4 pit bull boxers amd that was not a problem for him which made the visit so easy!! We have been using Orkin for about 4 years now and this was Javon's second visit with us. We are very happy customers and look forward to any and all Orkin professionals that come to our home.
Great service! Great communication! Have had them for over 3 years now. Highly recommend.
Orkin reps are very professional and detailed in their inspections.
This company has the best customer service. I haven’t seen this in awhile. The service Guy explains what he’s there for and always greets with a smile address me by Ms Robin just so polite. Great employee
Great young man helps us stay bug free!
Very polite and give out good advice for challenges I face that may become problematic.
I was told the tine of arrival was between 2 - 4pm only to find out they came at noon and couldn't get in. I rushed to be home by 2.
Very knowledgeable and professional. James did a thorough inspection and answered all our questions. We are very satisfied with the service.
The Orkin team worked very hard , especially on the craw spaces taking out the boxes of old stuff, and keeping us in the loop, good team effort.
Service personnel was excellent.
Lloyd did a thorough inspection throughout the house and outside.
Very professional...always gets the job done. Been with Orkin 20+ years. Highly recommend. Greg good representative of Orkin. Good job?
James was very friendly. He was very thorough. He took time to answer all my questions and explain every thing in detail.
Inspection was completed timely and professionally.
D, was very professional and thorough with what we expected from him. Very respectful and understanding. Thank you.
Great service. Mr. Will or William with the company is a great helper and does great work.
The Orkin tech was careful & meticulous with his inspection as well as application of treatments. During this time, he simultaneously answered all my questions & addressed current & future concerns about going forward. Service like this, even when you think you've spent on the best is increasingly hard to come by.…
We have used Orkin in general for over 20 years, and this location for 16+ years, for regular treatment, termite inspection, and the occasional bug event. Always on time and very friendly and professional workers. Would highly recommend them.
William, my assigned technician is very professional and through when he treats my home. I give him ⭐⭐⭐⭐⭐ Mr. Tracey Wilson implemented my yearly termite inspection. He was very professional, thorough, detailed and excellent customer service. Please send him for my inspection. I have not got this type of service since Mr. Creasy was my tech.
Top notch quality service by kind and knowledgable professionals.
James was very thorough in his inspection.
The inspector was very thorough and respectful. Did a very good job of checking for any termites.
Detailed inspection for annual termite renewal
Excellent
Orkin team helps to keep my home termite free. Never an issue offering suggestions when they see something that needs to be addressed.
Orkin does a great job of servicing our home and appreciate them keeping the bugs away. Recommend using this company
Always on time. Very responsive. Love the text notifications.
The technician was great!
Great service.
Great
Very nice and knowledgeable pest guy, and inspector was also just as nice!! Made me feel comfortable and assured me they would fix the problem!!
The technician was efficient, thorough and very nice.
I switched to using this company after a horrible experience with a previous pest control company. Orkin has exceeded all expectations from pest control to their customer service. Everyone is professional, knowledgeable, and ensures that we are satisfied with our service
Very pleasant and professional ! Always gives the best recommendations for keeping your home pest and animal free.
Good job by friendly and courteous technician.
Orkin works with me on scheduling when there will be someone at the home.also call before they come
The only reason I can’t give a 5 is because we have had bumps with the mosquito service without getting my money back. It didn’t work for me. But the resolution that was met with other problems has been great! I love the response when I have a bad experience. In the end, the customer service and response I receive…
Excellent service. I cannot believe it's the same company. Glad I was moved to the Conyers location.
Technician professional, friendly and helpful
Professional, thorough service that provides a solid action plan.
My termite inspector Lloyd was very thorough and knowledgeable in advising about improvement and upgrades to my home.
Mr. Lloyd provided excellent service and great customer service.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 503 | $63–$139 |
| Cockroach extermination | 502 | $85–$282 |
| Spider extermination | 328 | $73–$164 |
| Ant extermination | 313 | $83–$246 |
| Bug & insect extermination | 217 | $66–$148 |
| Mosquito extermination | 205 | $66–$106 |
| Rodent extermination | 177 | $91–$323 |
| Termite inspection | 164 | $83–$323 |
