Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%84+11.9Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Orkin

Twin Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #125Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 312 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 96% of pest control services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 98% of pest control services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than —% of pest control services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 84% of pest control services.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$133
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#163 / 286
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 39 Google reviews tagged “Bug & insect extermination”

Cristy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Adam always does an excellent service. He is though and listens to our concerns about pest issues. Excellent service and very friendly. We greatly appreciate the job he does.

Paid $100–120Reasonable priceRodent exterminationSpider exterminationBug & insect extermination
Rosanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Julian, had to combat a couple wasp nests! was on time, efficient and easy to work with! Good job

Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Anne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Adam was very informative and thorough in explaining everything especially when it came to the safety of our dogs.

Home inspectionHornet & wasp exterminationSpider extermination
Winston7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fantastic job. Maintains houses, barns and property. Keeps us pest free

Home inspectionRodent exterminationGeneral pest inspection
Danielle9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fast. Friendly. Personable. Very caring.

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Robyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Matthew was wonderful. He was very personable and professional.

Not sureBug & insect exterminationAnt extermination
Alison6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Good listener and pays attention to details

Paid $60–80Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
Kelton1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Timely, respectful and completed the job quickly

Paid $40–60Great priceBug & insect extermination
Jacob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Adam from Orkin came out and did a phenomenal job. Very knowledgeable and courteous. Looking forward to our next service.

Paid $60–80Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Terry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Adam is very professional and polite and knew what we needed done on this visit. If I could give 10++++ stars I would!

Great priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Ruth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Juan is always great to work with. He is knowledgeable and knows the job great. Always comes and takes care of the issues as soon as we call. If he can't come same day he sets a time and arrives during the scheduled time.

Paid $180–200Great priceBug & insect exterminationService not listed
Eric8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We have had great results since they have been checking and taking care of any and all pests. First sign of an issue and they are always quick to take care of it before it becomes a problem. They are informative, professional, and good at what they do. Love the service.

Reasonable priceGeneral pest inspectionBug & insect extermination
Deyson4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Orkin does a great job of taking care of our Facility. We are constantly building, adding on, and changing our production areas, and Anthony McCann is always on top of updating maps and pest control locations. We appreciate their willingness to adapt as our landscape continually changes here.

Great priceRodent exterminationSpider exterminationGeneral pest inspection
AndreaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Always professional and great about sharing information!

Spider exterminationMosquito exterminationBug & insect extermination
Jose5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Did excellent job and explained everything

Paid $60–80Great priceHome inspectionRodent exterminationGeneral pest inspection
Mari1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Courteous phone call, speedy exterior spraying. As requested, Adam let me nap so i didn’t see him. My agent pays my bills so I don’t know the cost.

Not sureSpider exterminationBug & insect extermination
Braylee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I was very happy with my experience with Orkin pest Control! They called before they came to my house and asked if I had seen any increased pest activity, I let them know that I had and he made sure to target that spot. He communicated quickly and efficiently and was very professional!

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Patti2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very nice gentleman. New person but seemed to know his business.

Paid $120–140Reasonable priceRodent exterminationBug & insect extermination
Paula2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Julian G has been doing our rodent control for several months. He’s very efficient, does everything asked, is timely & very curtious. Highly recommend.

Paid $100–120Not sureRodent exterminationGeneral pest inspectionBug & insect extermination
RandLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Adam is absolutely the best! he works quickly efficiently and he’s got a great personality. He definitely has a great work ethic.

Reasonable priceBug & insect exterminationService not listed
AustinLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Julian was awesome! Very knowledgeable and helpful!

Paid $200+Reasonable priceGeneral pest inspectionBug & insect extermination
Laura5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Adam was very friendly and professional. I felt comfortable with him in my home, and he was considerate to communicate information about all the services Orkin offered and align those with my expectations. Happy to have him as my Orkin representative

Reasonable priceBug & insect extermination
Lyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great communication! Julien gave a very detailed explanation. He left his cell phone number so we can contact him directly with any questions. He filled holes left traps and will be back within the month to see what else needs done to rid the house of mice.

Rodent exterminationBug & insect extermination
Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Robert went above and beyond what I was expecting for today's pest control service call. He didn't rush through the process, he actually took the time to do a thorough job, even tackled some wasps nest and cleaned up cobwebs that I've been neglecting. A big THANK YOU to Robert for a job well done 👏

Reasonable priceSpider exterminationBug & insect extermination
Cav6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Professional. Killed all the bugs

Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
Shane10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service, Sean is always personable and his attention to detail is fantastic.

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Phil17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

On time, thorough, professional, friendly, and talented.

OverpricedSpider exterminationGeneral pest inspectionBug & insect extermination
Leslie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

CJ is awesome. He is always polite and efficient. He checks in with us to be sure he knows what we need. Then checks out with us when he is done.

Great priceBug & insect extermination
Jessica11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

John serviced our new place. He was very knowledgeable and took time to answer my questions and thoroughly make sure our home is well taken care of. 10/10 recommend!

Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
Tara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 hours ago★★★★★

Rating only, no written review.

Paid $40–60Great priceHome inspectionRodent exterminationTermite inspection
Admir2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rating only, no written review.

Paid $60–80Great priceBug & insect extermination
Lara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Rating only, no written review.

Reasonable priceMosquito exterminationBug & insect exterminationAnt extermination
CynthiaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Not sureBug & insect exterminationBed bug extermination
Tracie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $180–200Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
BrendaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Rating only, no written review.

Paid $160–180Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Joyce1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Reasonable priceRodent exterminationBug & insect extermination
Kim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★

Rating only, no written review.

Paid $40–60OverpricedRodent exterminationSpider exterminationBug & insect extermination
Luis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $40–60Reasonable priceBug & insect exterminationAnt extermination
Anthony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Spider exterminationGeneral pest inspectionBee extermination

Price

$121+12% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 58%Overpriced 3%Not sure 15%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection47$58–$164
General pest inspection46$58–$128
Bug & insect extermination39$58–$133
Spider extermination27$76–$166
Rodent extermination26$83–$323
Hornet & wasp extermination26$91–$282
Ant extermination14$76–$214
Mosquito extermination8$66–$106

Compare with