Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%84+11.9Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Orkin

Twin Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #125Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 312 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 96% of pest control services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 98% of pest control services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than —% of pest control services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 84% of pest control services.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$128
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#105 / 313
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 46 Google reviews tagged “General pest inspection” · showing 40

Jim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Julian and his coworker were very professional and courteous.

Termite inspectionGeneral pest inspection
Rosanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Julian, had to combat a couple wasp nests! was on time, efficient and easy to work with! Good job

Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Anne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Adam was very informative and thorough in explaining everything especially when it came to the safety of our dogs.

Home inspectionHornet & wasp exterminationSpider extermination
KadyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I was recommended Julian Gonzalez by a family member. He came to my home to perform the quarterly service and was on time, professional, and knowledgeable. I asked him multiple questions about the bait stations and other bugs on my property, which he was happy to answer. He also checked my crawlspace! Thank you, Julian!

Paid $100–120Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Winston7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fantastic job. Maintains houses, barns and property. Keeps us pest free

Home inspectionRodent exterminationGeneral pest inspection
Danielle9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fast. Friendly. Personable. Very caring.

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very professional service and great understanding of the situation - highly recommend their services and appreciate the tech (Adam) very much!

General pest inspectionAnt extermination
Alison6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Good listener and pays attention to details

Paid $60–80Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
Mandy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Harold and Lando were both absolutely amazing! Very thorough and extremely knowledgeable! I appreciate the time they took to service my home! Great experience with them both!

Paid $80–100Reasonable priceGeneral pest inspection
marcia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

He went around the property and I guess everything was ok. I would like to have some notice in the future. I was a little surprised to see someone walking around at 7:30am. A text message is fine

Not sureGeneral pest inspection
Jacob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Adam from Orkin came out and did a phenomenal job. Very knowledgeable and courteous. Looking forward to our next service.

Paid $60–80Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Terry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Adam is very professional and polite and knew what we needed done on this visit. If I could give 10++++ stars I would!

Great priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Kiefer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Matt always done an amazing job and always makes sure all bases are covered

Great priceGeneral pest inspection
Angels15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

great service

General pest inspection
Eric6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Blake was professional, and we are thoroughly impressed with his effort and diligence in following up from previous visits. I can't thank Orkin enough for sending technicians who educate while also providing great customer service.

Great priceGeneral pest inspection
Eric8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We have had great results since they have been checking and taking care of any and all pests. First sign of an issue and they are always quick to take care of it before it becomes a problem. They are informative, professional, and good at what they do. Love the service.

Reasonable priceGeneral pest inspectionBug & insect extermination
Deyson4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Orkin does a great job of taking care of our Facility. We are constantly building, adding on, and changing our production areas, and Anthony McCann is always on top of updating maps and pest control locations. We appreciate their willingness to adapt as our landscape continually changes here.

Great priceRodent exterminationSpider exterminationGeneral pest inspection
Wendy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Anthony is very friendly and goes a thorough job. He is always willing to go the extra mile to make sure we are happy with the service.

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
AngelLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Julian is very professional and to the point. If I call for a service he quck and grts to the point without all the salesman tactics and extra nonsense. Great guy to deal with and would recommend.

Great priceSpider exterminationGeneral pest inspection
Kaila11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Anthony is amazing! He always takes care of our store to ensure we are free from pests! Great customer service!

General pest inspection
Thenornow2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Matthew came in where I work and said we had a routine monthly pest inspection, my management didn't tell me anything about it but he came in was quick and made sure everything was all good! He had a trusting demeanor and I enjoyed talking to him and receiving his services.

Reasonable priceGeneral pest inspection
Catha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Anthony has been taking care of us for a while at Arby's, he is very informative about the products that we need to stay fly free. And has helped us tremendously with getting rid of them. He's friendly and professional when he comes in! I reccommend Orkin to my friends and family.

Not sureGeneral pest inspection
Jose5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Did excellent job and explained everything

Paid $60–80Great priceHome inspectionRodent exterminationGeneral pest inspection
Braylee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I was very happy with my experience with Orkin pest Control! They called before they came to my house and asked if I had seen any increased pest activity, I let them know that I had and he made sure to target that spot. He communicated quickly and efficiently and was very professional!

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Zlatko6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Thomas did great. Very informative and helpful

Not sureGeneral pest inspection
Corsair5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Anthony has been taking care of the Chobani CRC external warehouse this year. He has been very diligent in letting us know of any issues he see and making sure we have the right traps and protection in place. He if very polite, respectful and feels like he is part of the team. He is awesome for us!

Rodent exterminationSpider exterminationGeneral pest inspection
Paula2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Julian G has been doing our rodent control for several months. He’s very efficient, does everything asked, is timely & very curtious. Highly recommend.

Paid $100–120Not sureRodent exterminationGeneral pest inspectionBug & insect extermination
AustinLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Julian was awesome! Very knowledgeable and helpful!

Paid $200+Reasonable priceGeneral pest inspectionBug & insect extermination
Matthew9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great Orkin service associate, Julian is very well versed in his position and pays attention to detail. Very clean, sanitary and effective service. Highly recommended!

Reasonable priceHome inspectionGeneral pest inspection
Robin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Blake has been our Orkin rep for years and is always polite, thorough and very knowledgeable about his work. Thanks for always taking great care of our property!

Great priceSpider exterminationGeneral pest inspection
Cav6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Professional. Killed all the bugs

Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
RuthLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jace was receptive about my spider concern. He did extra prevention and was thorough with cleaning off webs around the yard. Prepped yard with bait for ants.

Not sureGeneral pest inspection
Shane10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service, Sean is always personable and his attention to detail is fantastic.

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Rocky8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Anthony has done a superb job at our facility. He is always professional and asking what he can do to better service our company. We appreciate his dedication 🤙🏽

Reasonable priceGeneral pest inspection
Phil17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

On time, thorough, professional, friendly, and talented.

OverpricedSpider exterminationGeneral pest inspectionBug & insect extermination
Gene11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ben called ahead 1/2 hr. Came to the door & I showed him areas of concern. He spread granules in a red ant area. Also, sprayed entire house outside + eves for bees. Also, sprayed around two planter boxes where we have ants. He was very friendly--we had actually met previously when he worked in a store in town.…

Reasonable priceGeneral pest inspectionBee extermination
Tara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 hours ago★★★★★

Rating only, no written review.

Paid $40–60Great priceHome inspectionRodent exterminationTermite inspection
Tracie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $180–200Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
BrendaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Rating only, no written review.

Paid $160–180Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Nichole3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

General pest inspection

Show more general pest inspection reviews (6 more) →

Price

$121+12% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 58%Overpriced 3%Not sure 15%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection47$58–$164
General pest inspection46$58–$128
Bug & insect extermination39$58–$133
Spider extermination27$76–$166
Rodent extermination26$83–$323
Hornet & wasp extermination26$91–$282
Ant extermination14$76–$214
Mosquito extermination8$66–$106

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