Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%84+11.9Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Orkin

Twin Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #125Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 312 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 96% of pest control services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 98% of pest control services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than —% of pest control services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 84% of pest control services.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#200 / 322
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 26 Google reviews tagged “Rodent extermination”

Elaine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We have used them for quite a few years and they’ve always done a great job and they communicate well

Reasonable priceRodent extermination
Cristy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Adam always does an excellent service. He is though and listens to our concerns about pest issues. Excellent service and very friendly. We greatly appreciate the job he does.

Paid $100–120Reasonable priceRodent exterminationSpider exterminationBug & insect extermination
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Have been working with Orkin and they’re great group of people like Blake for years now. They always do an excellent job!

Reasonable priceHome inspectionRodent extermination
KadyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I was recommended Julian Gonzalez by a family member. He came to my home to perform the quarterly service and was on time, professional, and knowledgeable. I asked him multiple questions about the bait stations and other bugs on my property, which he was happy to answer. He also checked my crawlspace! Thank you, Julian!

Paid $100–120Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Winston7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fantastic job. Maintains houses, barns and property. Keeps us pest free

Home inspectionRodent exterminationGeneral pest inspection
MissieLocal Guide · 135 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Super awesome as always. Adam always provides great work and listens to all your concerns. I would love to recommend him to everyone. But I get first dibs if you call him. Lol. I hate 🕷 and 🐜 and where I live 🐜's try and take over the 🏠.

Paid $120–140Great priceHome inspectionRodent exterminationSpider extermination
Alex4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Adam did a great job. He answered all of my questions, he's easy to have a conversation with, and walked me through everything he was doing. Very good dude.

Reasonable priceRodent extermination
Deyson4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Orkin does a great job of taking care of our Facility. We are constantly building, adding on, and changing our production areas, and Anthony McCann is always on top of updating maps and pest control locations. We appreciate their willingness to adapt as our landscape continually changes here.

Great priceRodent exterminationSpider exterminationGeneral pest inspection
Wendy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Anthony is very friendly and goes a thorough job. He is always willing to go the extra mile to make sure we are happy with the service.

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Jose5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Did excellent job and explained everything

Paid $60–80Great priceHome inspectionRodent exterminationGeneral pest inspection
Lieder8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent service. Pleasant, polite, knowledgeable, complete, on time and I look forward to working with him in future.

Paid $200+Reasonable priceRodent extermination
Corsair5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Anthony has been taking care of the Chobani CRC external warehouse this year. He has been very diligent in letting us know of any issues he see and making sure we have the right traps and protection in place. He if very polite, respectful and feels like he is part of the team. He is awesome for us!

Rodent exterminationSpider exterminationGeneral pest inspection
Patti2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very nice gentleman. New person but seemed to know his business.

Paid $120–140Reasonable priceRodent exterminationBug & insect extermination
Paula2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Julian G has been doing our rodent control for several months. He’s very efficient, does everything asked, is timely & very curtious. Highly recommend.

Paid $100–120Not sureRodent exterminationGeneral pest inspectionBug & insect extermination
denise11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very detailed and knowledgeable. Took his time and didn't rush

Paid $60–80Reasonable priceHome inspectionRodent extermination
Ted7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Adam does a thorough job and is always on top of any situation that arises.

Paid $60–80Reasonable priceHome inspectionRodent extermination
Lyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great communication! Julien gave a very detailed explanation. He left his cell phone number so we can contact him directly with any questions. He filled holes left traps and will be back within the month to see what else needs done to rid the house of mice.

Rodent exterminationBug & insect extermination
Shawn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always great service! Haven’t ever had an issue!

Great priceHornet & wasp exterminationRodent extermination
DeniseLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

John was amazing! Listened and did exactly as I asked. Highly recommend!

Hornet & wasp exterminationRodent extermination
Kim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional

Great priceHome inspectionRodent extermination
Tara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 hours ago★★★★★

Rating only, no written review.

Paid $40–60Great priceHome inspectionRodent exterminationTermite inspection
brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $160–180Reasonable priceHome inspectionRodent extermination
Joyce1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Reasonable priceRodent exterminationBug & insect extermination
Ronnie16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $100–120Reasonable priceRodent exterminationBat exterminationAnt extermination
Kim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★

Rating only, no written review.

Paid $40–60OverpricedRodent exterminationSpider exterminationBug & insect extermination
Joan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Paid $200+Not sureRodent extermination

Price

$121+12% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 58%Overpriced 3%Not sure 15%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection47$58–$164
General pest inspection46$58–$128
Bug & insect extermination39$58–$133
Spider extermination27$76–$166
Rodent extermination26$83–$323
Hornet & wasp extermination26$91–$282
Ant extermination14$76–$214
Mosquito extermination8$66–$106

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