How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREOrkin
Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #118Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.8★ from 1,399 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for ant extermination
Clear ✕All 187 Google reviews tagged “Ant extermination” · showing 40
I always have a great experience with Orkin. They show up on time, do a thorough job in protecting my home from pests. They complete the job even if I am away from my home.
Tech was friendly, knowledgeable and professional.
He does a good job and listens to what we need and takes care of the problem
Dakota Brack from Waco,Tx Orkin office came out today. He inspected our home and sprayed for ants and spiders. He educated us on how to keep ants from coming back into our house. He was very respectful and personable and explained everything to us.He was very thorough and we were extremely happy with the service…
Thank you Gary for always doing a great job! You’re the best!
Came quick after a beetle and ant problem and left very efficent and great advice.
Very painless experience, not only were they extremely early so I was able to continue with my day smoothly but both the technician and the gentleman doing the estimate on sealing the house were friendly, polite, and just all around pleasant people. Their work was thorough and efficient. A very good way to start off a customer experience.
Great experience from the phone call to schedule to the actual service. Randall was super thorough and very respectful of our home and took the time to explain everything he was doing. Pricing was great as well!
Waco Orkin is like having your neighbor over to professionally service your home and make it fully protected. Our Technician Herbert has been the absolute best in every manner. He takes legit time to discuss any issues we might have and provides clear and consistent advice and guidance. We’re always happy to…
Israel was excellent,. He as very thorough. He listened and answered any questions I had. He was very professional, and he was on time.
I already had termite service with orkin. I really appreciate the fast service. The employee was helpful and very thorough on what was done and what to do if I have any other problems or concerns.
Dakota is the best, very knowledgeable and helpful!
Love your service. My Tech is awesome. Knowledgeable, kind, attentive to issues and always on time. Best contract I’ve committed to in a long time.
Showed up on time, professional
4/3/24—Orkin is still my pest and termite control company. Today they did a refresh on my termite control which was originally done over 10 years ago. My home will continue to be termite free. The techs are skilled and the service is great. Thanks, Orkin! Orkin has done my pest and termite control for many years.…
Good service at a good price. My technician is friendly and always asks what kind of insects i am seeing so that he can treat the property appropriately. Service is actually better than four stars, but cannot do fractional stars so has to go with four.
I have only had great experiences with Orkin. I have called them at random times and they always find time to come and treat the areas needed. The extermination has always worked. The technician assigned to my home communicates very well. He informs me before arriving and as he is leaving. I have been with Orkin for…
Excellent service. Friendly and professional technicians. Goes above and beyond ensuring your concerns are taken care of. Highly recommended.
Very friendly and informative service! I will definitely continue service and recommend to others. Orkin always answers the call and they are prompt with scheduling technician visits. The technicians are well informed and are very professional. I have had no complaints since signing up with them.
The general extermination services are excellent with trained, competent, professional personnel. Very reliable and effective!
Excellent service and takes care of all my concerns.
I have been using Orkin since moving back to Waco in 2019. Gary is the technician that services my Mom’s, my brother’s and my home. He is very professional and experienced. If I have a concern, Gary is knowledgeable and able to give me options available to me.
We have been with Orkin for several years and have never had any complaints. If we need them to come out and respray for any reason then they are very timely. The mosquito treatment is amazing and I would not go a summer without it. Our technician, Gary, is the absolute best! His customer service and friendly attitude can’t be beat!
The technician was friendly and professional a pleasure to work with.
I’m so pleased with the awesome service and assistance I receive from Orkin!
Gary does a great job keeping our home pest free!
This Orkin branch has been the absolute best at taking care of our pest problems. They are also very flexible in changing our appointment day if we are busy that day. We originally moved from the Ft. Worth area and we were about to drop Orkin because most of the time they would show up late if at all. This branch…
Tony came out to the house, cool down to earth guy, he treated our home and did a good job he explained everything he was doing in the process, we will ask for him come our next visit. As far as results go we shall see.
Awesome service, professional, and knowledgeable! Thank you!!!
They are great
Gary is awesome!! Always goes out of the way to make sure we are happy with the service. Very friendly!
We were very impressed Orkin was able to come to our house the day after I called them. Chris came out to our house perfectly on time. We told him about our bug dilemma and he went straight to work. Chris did an awesome job, not to mention on a Saturday of all days. If I could give 10 stars I would, great job Chris!
Very good and knew what he was talking about!
Very thorough inspection of the house
Gary is the best!!!
I guess that is what he did. Really not sure. That is what should have been done I think.
We have been loyal customers with Orkin for several years now and wouldn’t dream of going anywhere else. They are quick to respond and handle any situation we have. We are very satisfied with their services.
Thanks Orkin team. Great job.
Technician was courteous and a professional. Very knowledgeable in his job. This Technician is welcome to my house anytime.
Protection barrier inside and out
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 261 | $58–$136 |
| Cockroach extermination | 197 | $86–$282 |
| Spider extermination | 187 | $73–$166 |
| Ant extermination | 186 | $86–$246 |
| Rodent extermination | 118 | $99–$371 |
| Bug & insect extermination | 108 | $66–$144 |
| Hornet & wasp extermination | 108 | $103–$282 |
| Home inspection | 85 | $66–$181 |
