Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Orkin

Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #118Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.8★ from 1,399 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 88% of pest control services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 90% of pest control services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 86% of pest control services.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.197
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 127
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 197 Google reviews tagged “Cockroach extermination” · showing 100

Deborah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Gary Martin has been and continues to be a great technician. Always on time and he keeps our home bug free.

Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
VooDooLocal Guide · 120 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very painless experience, not only were they extremely early so I was able to continue with my day smoothly but both the technician and the gentleman doing the estimate on sealing the house were friendly, polite, and just all around pleasant people. Their work was thorough and efficient. A very good way to start off a customer experience.

Paid $100–120Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Jackie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very professional. Always on time and very affordable.

Paid $80–100General pest inspectionCockroach extermination
Kaila1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had a great experience with Benjamin J Smith from Orkin Pest Control. He was professional, personable, empathetic, knowledgeable, and took the time to explain the treatment process and answer all of my questions. He arrived on time, was courteous, and thoroughly inspected the property before tackling everything. I…

Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
JLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Waco Orkin is like having your neighbor over to professionally service your home and make it fully protected. Our Technician Herbert has been the absolute best in every manner. He takes legit time to discuss any issues we might have and provides clear and consistent advice and guidance. We’re always happy to…

Paid $40–60Great priceSpider exterminationGeneral pest inspectionCockroach extermination+ Punctuality
mommy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Dakota was amazing he walked us through everything

Reasonable priceTermite inspectionTermite exterminationCockroach extermination
theresaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Israel was excellent,. He as very thorough. He listened and answered any questions I had. He was very professional, and he was on time.

Paid $160–180Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Kimberley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great customer service!

Paid $100–120Great priceCockroach extermination
KristyLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Our guy Benjamin has been on top of keeping our little pest under control. Thank you for all your hard work.

Spider exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
AngelaLocal Guide · 185 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I already had termite service with orkin. I really appreciate the fast service. The employee was helpful and very thorough on what was done and what to do if I have any other problems or concerns.

Paid $80–100Reasonable priceFlea & mite exterminationCockroach exterminationBug & insect extermination
CarlaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love your service. My Tech is awesome. Knowledgeable, kind, attentive to issues and always on time. Best contract I’ve committed to in a long time.

Paid $60–80Great priceHornet & wasp exterminationRodent exterminationTermite inspection
BeasleyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I told my Orkin guy about my moth infestation. He told me what kind of moth it was and that I had corn meal somewhere in the kitchen. Problem solved!!!

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Matt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mark arrived right on time and was very informative about the process and what to expect.

Great priceMosquito exterminationCockroach extermination
SueLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Had a great guy and took care of us thanks.

Rodent exterminationCockroach extermination+ Punctuality+ Professionalism
Scott6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

Good service at a good price. My technician is friendly and always asks what kind of insects i am seeing so that he can treat the property appropriately. Service is actually better than four stars, but cannot do fractional stars so has to go with four.

Spider exterminationGeneral pest inspectionCockroach extermination+ Responsiveness+ Quality+ Professionalism
Donna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Friendly,fast service and absolutely no more pest .

Termite exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Orkin pest control has been the best service and has not only helped me in resolving my issues with insects and other pest but has helped maintain and prevent more issues. Orkin pest control has given me a peace of mind. I will continue to use their services.

Spider exterminationGeneral pest inspectionCockroach extermination+ Responsiveness+ Punctuality+ Quality
ToniLocal Guide · 117 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I love it.... my little town is known for waterbugs (lg roaches) Very seldom see them anymore! Orkin comes on a regular basis. When i need them to help with the mosquitoes they help with that too! Thank you Orkin!

Hornet & wasp exterminationTermite inspectionMosquito extermination+ Responsiveness+ Punctuality+ Quality
JuanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Fast and professional for sure, just got my home treated so now I'll waite and see for results, Mark Podbielski is the best!! Ernesto Ramirez came to inspect my home to find where bugs coming into the home. Awesome job guys thank you all!!

Rodent exterminationSpider exterminationMosquito extermination+ Responsiveness+ Punctuality+ Professionalism
Alma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have only had great experiences with Orkin. I have called them at random times and they always find time to come and treat the areas needed. The extermination has always worked. The technician assigned to my home communicates very well. He informs me before arriving and as he is leaving. I have been with Orkin for…

Hornet & wasp exterminationRodent exterminationSpider extermination+ Quality+ Professionalism+ Value
RoaneLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

The general extermination services are excellent with trained, competent, professional personnel. Very reliable and effective!

Hornet & wasp exterminationRodent exterminationTermite inspection
Nancy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My rep is very courteous, personable and professional. I look forward to his return. Thank you Orkin

Hornet & wasp exterminationSpider exterminationFlea & mite extermination+ Professionalism
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent service and takes care of all my concerns.

Hornet & wasp exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Sheri5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have been using Orkin since moving back to Waco in 2019. Gary is the technician that services my Mom’s, my brother’s and my home. He is very professional and experienced. If I have a concern, Gary is knowledgeable and able to give me options available to me.

Ant exterminationCockroach exterminationGeneral pest inspection
LizLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Orkin is awesome! I love the communication via text and the follow up! I haven’t seen a pest since beginning my service. Thank you!!! Orkin is always looking out for me and my home! I greatly appreciate their service providers!

General pest inspectionCockroach extermination
Joyce5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We have been with Orkin for several years and have never had any complaints. If we need them to come out and respray for any reason then they are very timely. The mosquito treatment is amazing and I would not go a summer without it. Our technician, Gary, is the absolute best! His customer service and friendly attitude can’t be beat!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
MELISSA8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I’m so pleased with the awesome service and assistance I receive from Orkin!

Ant exterminationCockroach exterminationHornet & wasp extermination
Lily9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They are still awesome. I am very pleased with continuation of service. Still awesome.

Cockroach exterminationSpider exterminationTermite inspection+ Quality+ Professionalism
Mario2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They technicians are ALWAYS very profesional and diligent in providing the Orkin service

Cockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Bill14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Gary does a great job keeping our home pest free!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Sarah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

This Orkin branch has been the absolute best at taking care of our pest problems. They are also very flexible in changing our appointment day if we are busy that day. We originally moved from the Ft. Worth area and we were about to drop Orkin because most of the time they would show up late if at all. This branch…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
jay7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tony came out to the house, cool down to earth guy, he treated our home and did a good job he explained everything he was doing in the process, we will ask for him come our next visit. As far as results go we shall see.

Ant exterminationBug & insect exterminationCockroach extermination
Kenneth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

VERY PROFESSIONAL

Cockroach exterminationGeneral pest inspection+ Professionalism+ Value
Brenda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Israel did a great job. He was very informative about the problem.

Cockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Judy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They are great

Ant exterminationBat exterminationBee extermination
Cathrine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent service😊

Bug & insect exterminationCockroach exterminationHome inspection
Karen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The tech was amazing he explained everything to us and what was going to happen. He has a lot of knowledge about his job. Very pleased with the service will definitely recommend!!!

Cockroach exterminationHornet & wasp extermination+ Quality
RyanLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our orkin rep was very knowledgeable and thorough, did a great job!

Cockroach extermination+ Punctuality+ Professionalism
Jerry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Tommy is the best. So personable, and knowledgeable. We seldom have any bugs come into the house. Could not ask for anyone better Thanks for his and your companies service.

Bug & insect exterminationCockroach exterminationHome inspection
ElizabethLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Matthew arrived on time and got straight to work. He was kind and professional and took the time to educate me about the insect population, which helped put my mind at ease. Throughout his visit, he was mindful of my cat (who is very timid) while still being extremely thorough.

Bug & insect exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
EmilyLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Orkin makes things simple. They have great communication and are on time. They listen and always follow through.

Bug & insect exterminationCockroach exterminationHornet & wasp extermination
Marilyn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I guess that is what he did. Really not sure. That is what should have been done I think.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness
Melissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service!

Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Punctuality+ Quality+ Professionalism
Berta5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you so much for all, highly recommended 😃

Cockroach exterminationHome inspectionMosquito extermination+ Professionalism
Charles6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly, knowledgeable and professional.

Cockroach extermination+ Responsiveness+ Quality+ Professionalism
Dannie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician was courteous and a professional. Very knowledgeable in his job. This Technician is welcome to my house anytime.

Ant exterminationBug & insect exterminationCockroach extermination
Mike6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Protection barrier inside and out

Ant exterminationCockroach exterminationHome inspection+ Punctuality+ Quality+ Professionalism
MaryLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Chris was very thorough and friendly. I appreciate him listening to all my questions and concerns.

Bed bug exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Harold10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Orkin for decades and always with great results, if problems not eliminated on the first trip, they’re back to finish it up. Gary has done a great job for us. I once thought I could do it by myself but then learned Orkin could fill my pest control needs faster, better and cheaper in the long run than I could, so I use Orkin.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
John11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and courteous

Cockroach exterminationGeneral pest inspectionRodent extermination+ Punctuality+ Quality+ Professionalism
Kay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Orkin always goes a very professional job. Tommy Is very through and provides a great service. I am very pleased . Thank you for your having such a great service .

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
shawn13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I could not live in the country with out out Orkin pest control and specifically the technician that has gone over and above the call of duty on my account for over 25 years. Thanks Orrin, thank you Gary.

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Renee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always been satisfied with business!

Cockroach extermination
Kimberly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very friendly and very good. I will continue my service with them. I haven’t been able to say this for a long time but, it is money well spent!

Cockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Debbie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★

I have NO proof that Orkin even came to my house to perform the service. I did NOT have any contact or see the service person at my residence. I will NOT be paying any charges on my credit card for a service that I did NOT receive.

Cockroach extermination− Value
TheLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I really thought our technician was well educated and knowledgeable. Ask my concerns about pet safety were met and all of the questions I had were answered before I even asked them. I liked that we discussed everything before hand instead of jumping into payment right away. I felt like all of our needs were met. The…

Cockroach extermination
Melissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

The professional who came out to our home was knowledgeable. I appreciate that he went over his services and explained everything to do with the paperwork. Looking forward to working with Orkin.

Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
ScottLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The service tech was one of the best at customer service I've met. He was always on time, engaging, and quick. I don't know about the rest of the company, but that guy was fantastic.

Ant exterminationCockroach extermination+ Punctuality+ Quality+ Professionalism
Daniela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Gary Martin came in with a great attitude, willingness to listen and an amazing work ethic. He has been coming to our home for our regular preventative treatments since we moved in (if we ever have any unforeseen issues he comes in-between) he has gotten to know us and our home and does an amazing job. I truly…

Cockroach exterminationHornet & wasp exterminationSpider extermination+ Quality+ Professionalism
Brigitta3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tommy was very knowledgeable, informed me of everything he was using and doing while working also informed me how the services work and when to expect them back. Tommy took his time doing his job and making sure it was done right. I was very pleased with his work , his knowledge and how he kept me informed to as what he was doing and using.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Punctuality+ Professionalism
KathleenLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This company and their technicians have always been very responsive to our needs. We live in one state and our home they service is in another. When ever we have had issues they have been right there to address them. our home is by a creek so there are times of the year that are more challenging then…

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★

you can NEVER reach them by phone! I have been trying for 30 days and their phone is either busy or it never gets connected to talk to anyone! Plus if you do get through to anyone....it is a call center....you don't directly talk to someone in your area....NOT GOOD customer service!

Cockroach exterminationGeneral pest inspectionRodent extermination
Danny9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

He was quick and thourough

Ant exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
Angel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional and was able to answer all my questions I had.

Cockroach exterminationRodent extermination+ Punctuality+ Quality+ Professionalism
Let’sLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have had small bugs coming out of my house for a little while now and have tried everything to get rid of them but nothing was helping. I decided to call Orkin to get the issue resolved and they have been helpful every since. They are on call for any need I may have in regards to the little bugs and they also…

Cockroach extermination
Brittany3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I just bought a new house and noticed it came with some unwanted house guests! 🤢 called Orion they had Robert come out with in a few day. He was amazing! Very thorough and informative. I would definitely use them again if need in a heartbeat!

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
Valerie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Shelly at the Waco TX office is probably one of the most professional, kind, helpful and all-around wonderful people on this planet! She made our experience with Orkin absolutely perfect. Would recommend them to everyone!!

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
Christan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Ive had orken for 6 months and I was about to cansle with them until I got the new guy I have now he is amazing only been out 2 times and already had made such a difference the guys before him barely did anything but I love the guy I have now

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
Tammy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

James was great. Explained what he would be doing for pest control, types of products used and how it's scheduled. Would highly recommend

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
StacyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were very quick and Thorough with their work. Explaining everything very well. I’m happy they could help.

Cockroach extermination+ Responsiveness+ Punctuality+ Professionalism
EliskaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service

Ant exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Venita2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Always friendly and they use spray that won't hurt children or our fur babies. I have them come on a regular basis. No bugs or spiders here!

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Quality+ Professionalism
Brenda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great people and they really get the job done outstanding.

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
Sade1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The gentleman orkin sent out to my home was prompt and friendly. He went above and beyond and I am grateful!

Cockroach exterminationHornet & wasp extermination
Kira24241 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very helpful and professional. Was detailed and very thorough

Cockroach extermination+ Professionalism
Brandi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional and done in a timely manor and extremely helpful.

Cockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have them comebacks n regular basis. They are great.

Cockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Tamara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Israel is a wonderful technician who comes out and does a good job. I am satisfied with my service with Orkin.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Ron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Friendly knowledgeable and worked around my schedule

Ant exterminationCockroach exterminationFlea & mite extermination
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Gary always does a great job and is friendly. My dog Hunter n I consider him a friend.

Ant exterminationCockroach exterminationRodent extermination
Corey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional thank you!

Cockroach extermination+ Professionalism
chad8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

The technician was professional and courteous. I really felt like they were thankful to have me as a customer. I would highly recommend this company to others. The technician went over the services in a clear and understandable way. He made sure we were well taken care of. Thank you Orkin!

Ant exterminationCockroach exterminationFlea & mite extermination
Diana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My servicemen is always on time, friendly, and makes friend’s with my dog. Once, I had an issue with tiny ants coming up my sink and the service was out immediately. Orkin preformed service 60 miles away, before I moved to Waco, and still does for others. The service was for the same quarterly fee.

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Benjamin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tommy Hudson is the best in the business.

Ant exterminationBed bug exterminationCockroach extermination+ Quality
Pat2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I loved my experience with Orkin. The technician was awesome. He was very good and polite and explained every detail of what he did. I’m very happy with Kevin.

Ant exterminationBed bug exterminationCockroach extermination
benLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Used orkin before in the past and have always been satisfied with their services over any other pest control companies. 5 star service. They get the job done and get it done right. Thank you orkin

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Brenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

I have crazy ants so bad and seems like the product doesn’t work on them! I don’t feel like it’s any sense paying for pest control and still have them so bad! They are everywhere! Not happy at all. At least Israel tries his best very nice man!

Ant exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
Stacie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very professional, and polite. Showed up early, and finished in a timely matter.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Jean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

William was quite knowledgeable and he explained how he would proceed in future visits. I’m looking forward to many bugless years with Orkin.

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Brenda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Gary was great as usual. Always very thorough and professional.

Cockroach exterminationHornet & wasp exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
Abigail7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Technicians came on time and informed of processes to be performed inside and outside. I liked that we were given options regarding treatment inside and/or outside. He took time to review all the paperwork before signing. After the process they both discussed what had been done and what we as homeowners can do to…

Cockroach exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
TamaraLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Israel is my pest control guy. I do not have no complaints. He is a very punctual and professional. I am very satisfied.

Cockroach extermination
JK2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Rating only, no written review.

Paid $200+Reasonable priceSpider exterminationGeneral pest inspectionMosquito extermination
TERRENCELocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Rating only, no written review.

Paid $40–60Reasonable priceCockroach exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Cathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Rating only, no written review.

Paid $40–60Great priceHome inspectionHornet & wasp exterminationRodent extermination
Cody7 months ago★★★★★

Rating only, no written review.

Paid $100–120Great priceCockroach extermination
Lynn11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Rating only, no written review.

Paid $100–120Reasonable priceCockroach extermination+ Responsiveness+ Punctuality+ Quality
Star1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Rating only, no written review.

Paid $40–60Reasonable priceCockroach exterminationBug & insect extermination
Darlene4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $160–180Great priceCockroach exterminationBug & insect extermination
robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceTermite inspectionTermite exterminationSpider extermination

Show more cockroach extermination reviews (97 more) →

Price

$115-7% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 60%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection261$58–$136
Cockroach extermination197$86–$282
Spider extermination187$73–$166
Ant extermination186$86–$246
Rodent extermination118$99–$371
Bug & insect extermination108$66–$144
Hornet & wasp extermination108$103–$282
Home inspection85$66–$181

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