How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREOrkin
Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #118Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.8★ from 1,399 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for flea & mite extermination
Clear ✕All 78 Google reviews tagged “Flea & mite extermination”
Very painless experience, not only were they extremely early so I was able to continue with my day smoothly but both the technician and the gentleman doing the estimate on sealing the house were friendly, polite, and just all around pleasant people. Their work was thorough and efficient. A very good way to start off a customer experience.
Gary came out and was super kind, informational and helpful! Thank you Gary for your service and your kindness! Hope to have Gary back out!
The technician was very professional and thorough and friendly.
I'm always weary about people being at my house when I'm not home just due to my wife/children being there and security, but my wife said that she had a very professional experience from our technician, Thomas. This is our initial service and the inspection by Ernesto beforehand was a good experience as well. So far…
Our guy Benjamin has been on top of keeping our little pest under control. Thank you for all your hard work.
I already had termite service with orkin. I really appreciate the fast service. The employee was helpful and very thorough on what was done and what to do if I have any other problems or concerns.
Love your service. My Tech is awesome. Knowledgeable, kind, attentive to issues and always on time. Best contract I’ve committed to in a long time.
We had a great service provider. He gave us plenty of insight into what problems we would be facing and offered solutions. He was very friendly and knowledgeable. I highly recommend Orkin.
I have only had great experiences with Orkin. I have called them at random times and they always find time to come and treat the areas needed. The extermination has always worked. The technician assigned to my home communicates very well. He informs me before arriving and as he is leaving. I have been with Orkin for…
Very friendly and informative service! I will definitely continue service and recommend to others. Orkin always answers the call and they are prompt with scheduling technician visits. The technicians are well informed and are very professional. I have had no complaints since signing up with them.
My rep is very courteous, personable and professional. I look forward to his return. Thank you Orkin
We have been with Orkin for several years and have never had any complaints. If we need them to come out and respray for any reason then they are very timely. The mosquito treatment is amazing and I would not go a summer without it. Our technician, Gary, is the absolute best! His customer service and friendly attitude can’t be beat!
. Everything was explained to us thoroughly. The service man was outstanding. I would recommend him and Orkin to anyone who wants to contact me.
They listen and respond to your request. They are competitive in pricing and not cut throat price like others.
I love orkin. If I ever have a problem I call Gary or the office and it is quickly resolved. I still enjoy using my guy after all these years.
They have solved a rodent problem as well as their normal services. Now I have peace of mind.
They are great
We had Gary show up and, after all the positive reviews of him I read, I saw why he received those reviews! Very knowledgeable and reassuring for us and our issue. Took a huge relief off my shoulders. He was very professional and made us laugh! Thanks Gary!
Service was informative and helpful.
Went camping for a week, came home to an infestation. Bought every pesticide I knew worked, was still losing the battle. I called and got service the next day! They were 30 mins earlier than the window I had scheduled! Which was perfect!!! Have been home for a few hours and haven't seen one flea. I will highly…
Great service!
We have been loyal customers with Orkin for several years now and wouldn’t dream of going anywhere else. They are quick to respond and handle any situation we have. We are very satisfied with their services.
I have used Orkin for decades and always with great results, if problems not eliminated on the first trip, they’re back to finish it up. Gary has done a great job for us. I once thought I could do it by myself but then learned Orkin could fill my pest control needs faster, better and cheaper in the long run than I could, so I use Orkin.
Orkin always goes a very professional job. Tommy Is very through and provides a great service. I am very pleased . Thank you for your having such a great service .
The professional who came out to our home was knowledgeable. I appreciate that he went over his services and explained everything to do with the paperwork. Looking forward to working with Orkin.
Lack of communication at the call center. Scheduling was messed up. I was told several different things about the process and information was wrong.
Tommy is my Orkin technician, he is very knowledgeable and professional! Highly recommend!
Our Orkin man is very knowledgeable, and personable ... he provides exemplary service...
Always friendly and they use spray that won't hurt children or our fur babies. I have them come on a regular basis. No bugs or spiders here!
Service tech was early and very polite and respectful. He did a fine job and in a very orderly manner. His name was Tyler Dobbs. I believe. Mrs. Betty Barclay refered me to you. She's your contact for the First Baptist Church in Kosse. That's where I attend, also. Thank you.
Kevin was very personable and professional.
Love having a contract for whatever bug happens along!
Very professional and done in a timely manor and extremely helpful.
Friendly knowledgeable and worked around my schedule
The technician was professional and courteous. I really felt like they were thankful to have me as a customer. I would highly recommend this company to others. The technician went over the services in a clear and understandable way. He made sure we were well taken care of. Thank you Orkin!
Tommy Hudson is the best in the business.
I loved my experience with Orkin. The technician was awesome. He was very good and polite and explained every detail of what he did. I’m very happy with Kevin.
Used orkin before in the past and have always been satisfied with their services over any other pest control companies. 5 star service. They get the job done and get it done right. Thank you orkin
Great to have James as our agent. He does a through job and pleasant to work with. ORKIN MUST BE TREATING HIM RIGHT .
No fleas for the past 5 years
Very professional, and polite. Showed up early, and finished in a timely matter.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 261 | $58–$136 |
| Cockroach extermination | 197 | $86–$282 |
| Spider extermination | 187 | $73–$166 |
| Ant extermination | 186 | $86–$246 |
| Rodent extermination | 118 | $99–$371 |
| Bug & insect extermination | 108 | $66–$144 |
| Hornet & wasp extermination | 108 | $103–$282 |
| Home inspection | 85 | $66–$181 |
