How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREOrkin
Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #118Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.8★ from 1,399 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for home inspection
Clear ✕All 88 Google reviews tagged “Home inspection” · showing 20
Awesome as always.
Tech was friendly, knowledgeable and professional.
Randal from Orkin was very professional and polite. Understood our bug problem and confident he would help illuminate them.
5/5 stars! Dakota did a fantastic job taking care of an unforeseen wasp problem at my apartment that I didn’t even know I had. He was extremely thorough with the spraying and very personable. Really thankful for his great work!
Dakota Brack from Waco,Tx Orkin office came out today. He inspected our home and sprayed for ants and spiders. He educated us on how to keep ants from coming back into our house. He was very respectful and personable and explained everything to us.He was very thorough and we were extremely happy with the service…
Prompt, courteous service that keeps the bugs away!
Dakota consistently demonstrates exceptional professional skills and deep knowledge. His expertise reassures my wife and me that our home and property are well protected from insects and rodents, allowing us to enjoy our peace of mind with gratitude.
Richard the tech is great.
Very professional service by Chris.....Thank you Chris and Orkin....
It was easy and the representatives that came out were very personable. Explained the process and the additional services provided. I was very impressed with level of professionalism and I’m excited that I will receive based on the inspection and the
The inspector was very nice and knowledgeable. Also got me in quick for a same day service. Overall experience was excellent!
Gary Martin has been and continues to be a great technician. Always on time and he keeps our home bug free.
Very painless experience, not only were they extremely early so I was able to continue with my day smoothly but both the technician and the gentleman doing the estimate on sealing the house were friendly, polite, and just all around pleasant people. Their work was thorough and efficient. A very good way to start off a customer experience.
Everyone we came across was very informative, friendly and very pleasant to work with. We have used them before and will definitely use them in the future.
I had a great experience with Benjamin J Smith from Orkin Pest Control. He was professional, personable, empathetic, knowledgeable, and took the time to explain the treatment process and answer all of my questions. He arrived on time, was courteous, and thoroughly inspected the property before tackling everything. I…
I had wasps under my deck which were taken care of in short order. The inspector found a major problem in my attic. Mice chewing the wiring which makes a major fire hazard. The crew will be here Friday to take care of the problem. I am so glad it has been caught before a fire possibly started. In Thank you Orkin
Mark is excellent at what he does and has excellent customer service !!!
Very polite and helpful. Answered several questions.
On time, personable and friendly, efficient. What more could I want? Good experience, as always.
This review is for my initial inspection and first treatment, which was fantastic. We have pets and two babies and were put at ease by our professionals as far as chemicals used. Ben even found a black widow upon inspection! Cat and Ben are very knowledgeable and professional and I’m looking forward to working with…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 261 | $58–$136 |
| Cockroach extermination | 197 | $86–$282 |
| Spider extermination | 187 | $73–$166 |
| Ant extermination | 186 | $86–$246 |
| Rodent extermination | 118 | $99–$371 |
| Bug & insect extermination | 108 | $66–$144 |
| Hornet & wasp extermination | 108 | $103–$282 |
| Home inspection | 85 | $66–$181 |
