How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREOrkin
Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #118Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.8★ from 1,399 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for home inspection
Clear ✕All 88 Google reviews tagged “Home inspection” · showing 80
Awesome as always.
Tech was friendly, knowledgeable and professional.
Randal from Orkin was very professional and polite. Understood our bug problem and confident he would help illuminate them.
5/5 stars! Dakota did a fantastic job taking care of an unforeseen wasp problem at my apartment that I didn’t even know I had. He was extremely thorough with the spraying and very personable. Really thankful for his great work!
Dakota Brack from Waco,Tx Orkin office came out today. He inspected our home and sprayed for ants and spiders. He educated us on how to keep ants from coming back into our house. He was very respectful and personable and explained everything to us.He was very thorough and we were extremely happy with the service…
Prompt, courteous service that keeps the bugs away!
Dakota consistently demonstrates exceptional professional skills and deep knowledge. His expertise reassures my wife and me that our home and property are well protected from insects and rodents, allowing us to enjoy our peace of mind with gratitude.
Richard the tech is great.
Very professional service by Chris.....Thank you Chris and Orkin....
It was easy and the representatives that came out were very personable. Explained the process and the additional services provided. I was very impressed with level of professionalism and I’m excited that I will receive based on the inspection and the
The inspector was very nice and knowledgeable. Also got me in quick for a same day service. Overall experience was excellent!
Gary Martin has been and continues to be a great technician. Always on time and he keeps our home bug free.
Very painless experience, not only were they extremely early so I was able to continue with my day smoothly but both the technician and the gentleman doing the estimate on sealing the house were friendly, polite, and just all around pleasant people. Their work was thorough and efficient. A very good way to start off a customer experience.
Everyone we came across was very informative, friendly and very pleasant to work with. We have used them before and will definitely use them in the future.
I had a great experience with Benjamin J Smith from Orkin Pest Control. He was professional, personable, empathetic, knowledgeable, and took the time to explain the treatment process and answer all of my questions. He arrived on time, was courteous, and thoroughly inspected the property before tackling everything. I…
I had wasps under my deck which were taken care of in short order. The inspector found a major problem in my attic. Mice chewing the wiring which makes a major fire hazard. The crew will be here Friday to take care of the problem. I am so glad it has been caught before a fire possibly started. In Thank you Orkin
Mark is excellent at what he does and has excellent customer service !!!
Very polite and helpful. Answered several questions.
On time, personable and friendly, efficient. What more could I want? Good experience, as always.
This review is for my initial inspection and first treatment, which was fantastic. We have pets and two babies and were put at ease by our professionals as far as chemicals used. Ben even found a black widow upon inspection! Cat and Ben are very knowledgeable and professional and I’m looking forward to working with…
Dakota was very professional. Gave us everything we needed plus some. 10/10 recommend. Very satisfied with our service experience.
Very kind and knowledgeable people!
Thankful for quick timing service really came through on a much needed matter💯
Always on time. Take care of all my concerns.
Our persistent rodent problem required professional help, and Orkin's Waco Team delivered. We called and had Technician Brian on-site the same day—he was incredibly knowledgeable and reassuring. Home Inspector Catherine conducted a thorough assessment, using photos to explain her concerns clearly and outlining all…
The person that came was very professional I felt very comfortable with him in my house. This didn't take long at all and I feel like my house is ready now.
This spray was the second time for my quarterly inspection! Technician was punctual & polite. So far, so good with the results!
William was professional. Knew exactly what what he was doing and explained everything to the point Thank you!
I'm always weary about people being at my house when I'm not home just due to my wife/children being there and security, but my wife said that she had a very professional experience from our technician, Thomas. This is our initial service and the inspection by Ernesto beforehand was a good experience as well. So far…
Catherine and Dekota were amazing! They were patient and explained everything! Thank you guys.
Dakota is the best, very knowledgeable and helpful!
Very friendly, patient, knowledgeable, and thorough. Glad we called.
Did a wonderful job. Dakota was friendly and attentive to detail. Bob
Showed up on time, professional
I appreciate Christopher who has come to our house 2 times in a role. He is always cheerful when covering my assigned Tech's job. He is very respectful, and thorough with his work. He does a great job spraying generously inside and outside of our house.
Professional and timely service.
Thorough and explained everything. Answered all our questions.
Gary is awesome! He does a great job and follows through if I ask him to treat anything specific. Orkin is on time and has great communication. I wouldn’t use anyone else.
Benjamin is always easy to work with. He has our scorpions under control and really helped with field mice control. Very professional and has vast knowledge. Tom Koons
Tommy is the best there is.
Very friendly and informative service! I will definitely continue service and recommend to others. Orkin always answers the call and they are prompt with scheduling technician visits. The technicians are well informed and are very professional. I have had no complaints since signing up with them.
Gary once again did an great job of caring and inspecting around our house.
Gary does a great job keeping our home pest free!
I love orkin. If I ever have a problem I call Gary or the office and it is quickly resolved. I still enjoy using my guy after all these years.
Awesome service, professional, and knowledgeable! Thank you!!!
They are great
Excellent service😊
Knowledgeable and professional
Very thorough inspection of the house
We had Gary show up and, after all the positive reviews of him I read, I saw why he received those reviews! Very knowledgeable and reassuring for us and our issue. Took a huge relief off my shoulders. He was very professional and made us laugh! Thanks Gary!
Tommy is the best. So personable, and knowledgeable. We seldom have any bugs come into the house. Could not ask for anyone better Thanks for his and your companies service.
Very friendly technician and listens to requests.
Thank you so much for all, highly recommended 😃
Orkin always sends out on time and hard working professionals. Who do the best job in my opinion 10/10 will recommend
Thanks Orkin team. Great job.
Sprayed my home
Protection barrier inside and out
I have used Orkin for decades and always with great results, if problems not eliminated on the first trip, they’re back to finish it up. Gary has done a great job for us. I once thought I could do it by myself but then learned Orkin could fill my pest control needs faster, better and cheaper in the long run than I could, so I use Orkin.
Orkin always goes a very professional job. Tommy Is very through and provides a great service. I am very pleased . Thank you for your having such a great service .
Orkin goes the extra mile to assure their clients that the services provided are extremely productive, high quality and long lasting.
Very professional and responsive company. This company sets the standard for customer service.
We like that Gary knows us and our schedule. He will always make sure to change our appointment time to the afternoon as we prefer. He is very professional and friendly.
Great service. Came when I was told he would be coming as usual. Have had same service person for a long time now. We think James does a superior job.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 261 | $58–$136 |
| Cockroach extermination | 197 | $86–$282 |
| Spider extermination | 187 | $73–$166 |
| Ant extermination | 186 | $86–$246 |
| Rodent extermination | 118 | $99–$371 |
| Bug & insect extermination | 108 | $66–$144 |
| Hornet & wasp extermination | 108 | $103–$282 |
| Home inspection | 85 | $66–$181 |
