How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREOrkin
Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #118Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.8★ from 1,399 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for mosquito extermination
Clear ✕All 80 Google reviews tagged “Mosquito extermination” · showing 60
Dakota consistently demonstrates exceptional professional skills and deep knowledge. His expertise reassures my wife and me that our home and property are well protected from insects and rodents, allowing us to enjoy our peace of mind with gratitude.
Very painless experience, not only were they extremely early so I was able to continue with my day smoothly but both the technician and the gentleman doing the estimate on sealing the house were friendly, polite, and just all around pleasant people. Their work was thorough and efficient. A very good way to start off a customer experience.
Call that morning and received the best service that evening!!!
The technician was very professional and thorough and friendly.
We had a great service provider. He gave us plenty of insight into what problems we would be facing and offered solutions. He was very friendly and knowledgeable. I highly recommend Orkin.
Kim and Gary are awesome! I called Kim for help with a Mosquito problem and Gary is an awesome technician who called me immediately to let me ask questions about the scope of work for a mosquito treatment. I was going to be away from my home so everything was arranged over the phone… I didn’t even have to be home…
Mark arrived right on time and was very informative about the process and what to expect.
I love it.... my little town is known for waterbugs (lg roaches) Very seldom see them anymore! Orkin comes on a regular basis. When i need them to help with the mosquitoes they help with that too! Thank you Orkin!
Fast and professional for sure, just got my home treated so now I'll waite and see for results, Mark Podbielski is the best!! Ernesto Ramirez came to inspect my home to find where bugs coming into the home. Awesome job guys thank you all!!
I have only had great experiences with Orkin. I have called them at random times and they always find time to come and treat the areas needed. The extermination has always worked. The technician assigned to my home communicates very well. He informs me before arriving and as he is leaving. I have been with Orkin for…
The general extermination services are excellent with trained, competent, professional personnel. Very reliable and effective!
My rep is very courteous, personable and professional. I look forward to his return. Thank you Orkin
Quick, efficient and timely
We have been with Orkin for several years and have never had any complaints. If we need them to come out and respray for any reason then they are very timely. The mosquito treatment is amazing and I would not go a summer without it. Our technician, Gary, is the absolute best! His customer service and friendly attitude can’t be beat!
I’m so pleased with the awesome service and assistance I receive from Orkin!
They listen and respond to your request. They are competitive in pricing and not cut throat price like others.
Tony came out to the house, cool down to earth guy, he treated our home and did a good job he explained everything he was doing in the process, we will ask for him come our next visit. As far as results go we shall see.
They are great
We've been using these guys for years and they are always super nice and very responsive if we have problems with new bugs.
Matthew arrived on time and got straight to work. He was kind and professional and took the time to educate me about the insect population, which helped put my mind at ease. Throughout his visit, he was mindful of my cat (who is very timid) while still being extremely thorough.
Orkin makes things simple. They have great communication and are on time. They listen and always follow through.
I have used Orkin at different times in my life, and they have always been curtious and helpful. They are very knowledgeable and professional. They always let you know when they are coming to do your service and what services they will be administering that day.
Service was informative and helpful.
We appreciate the friendliness and professionalism that Gary provides each time he comes out.
Always polite and effective
Very friendly technician and listens to requests.
Thank you so much for all, highly recommended 😃
Chris was very thorough and friendly. I appreciate him listening to all my questions and concerns.
Orkin always goes a very professional job. Tommy Is very through and provides a great service. I am very pleased . Thank you for your having such a great service .
Our driver did a wonderful job he even came out on these icy roads hitting black ice but still showed up and treated our home
We've been using Orkin for several years. Israel has been our technician for years and they provide an excellent service for our home! Highly recommend this company and their professionalism.
This company and their technicians have always been very responsive to our needs. We live in one state and our home they service is in another. When ever we have had issues they have been right there to address them. our home is by a creek so there are times of the year that are more challenging then…
Our Orkin man is very knowledgeable, and personable ... he provides exemplary service...
We have been very pleased with the services Orkin has provided us . We have used them for the past 7 years and they are very prompt in servicing our needs. Jacob , our current technician is very knowledgable and has great customer service skills. Overall our experience has been 5 stars all the way .
Always friendly and they use spray that won't hurt children or our fur babies. I have them come on a regular basis. No bugs or spiders here!
Very professional and satisfactory
As always, my technician from Orkin, Israel, was fantastic! Friendly, professional, and prompt!
Not satisfied with scheduling. Phone service rude
The technician was professional and courteous. I really felt like they were thankful to have me as a customer. I would highly recommend this company to others. The technician went over the services in a clear and understandable way. He made sure we were well taken care of. Thank you Orkin!
I loved my experience with Orkin. The technician was awesome. He was very good and polite and explained every detail of what he did. I’m very happy with Kevin.
Used orkin before in the past and have always been satisfied with their services over any other pest control companies. 5 star service. They get the job done and get it done right. Thank you orkin
Very professional, and polite. Showed up early, and finished in a timely matter.
The representative was very thorough in his explanation of services and application. Great service and we look forward to future business.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 261 | $58–$136 |
| Cockroach extermination | 197 | $86–$282 |
| Spider extermination | 187 | $73–$166 |
| Ant extermination | 186 | $86–$246 |
| Rodent extermination | 118 | $99–$371 |
| Bug & insect extermination | 108 | $66–$144 |
| Hornet & wasp extermination | 108 | $103–$282 |
| Home inspection | 85 | $66–$181 |
