How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREOrkin
Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #118Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.8★ from 1,399 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for termite extermination
Clear ✕All 54 Google reviews tagged “Termite extermination” · showing 40
Very professional and thorough job! Again great service!
Great customer service !!
The service was great and very professional
Mr. Barber and his assistant Anthony were very friendly and respectful of my property. They were very understanding about my pet's anxiety issues today. So today our service went very smooth. Couldn't ask for better, nicer service-thank you!
Dakota was amazing he walked us through everything
Working with this company has been so easy. Everyone was so professional. Jacob Harwell especially. On a Friday night, not only did Jacob respond quickly but was able to get my home treated and back to normal by Saturday. Jacob even game out for a 2nd inspection 7 at night and was able to address concerns buyers…
Showed up on time, professional
I told my Orkin guy about my moth infestation. He told me what kind of moth it was and that I had corn meal somewhere in the kitchen. Problem solved!!!
Professional and timely service.
Friendly,fast service and absolutely no more pest .
The general extermination services are excellent with trained, competent, professional personnel. Very reliable and effective!
We have been with Orkin for several years and have never had any complaints. If we need them to come out and respray for any reason then they are very timely. The mosquito treatment is amazing and I would not go a summer without it. Our technician, Gary, is the absolute best! His customer service and friendly attitude can’t be beat!
Great job!
The Orkin technicians were very knowledgeable and seemed to do a thorough job.
They are great
Orkin makes things simple. They have great communication and are on time. They listen and always follow through.
Service was informative and helpful.
Fantastic service and customer care!
I'm very satisfied with the company and their employees, Jacob and Jessie
Protection barrier inside and out
I have used Orkin for decades and always with great results, if problems not eliminated on the first trip, they’re back to finish it up. Gary has done a great job for us. I once thought I could do it by myself but then learned Orkin could fill my pest control needs faster, better and cheaper in the long run than I could, so I use Orkin.
Been using Orkin15 years no problems
Great
Jacob Harlow is an awesome employee! Helped my wife and I a ton!
They did a very good job on Inspecting everything
This company and their technicians have always been very responsive to our needs. We live in one state and our home they service is in another. When ever we have had issues they have been right there to address them. our home is by a creek so there are times of the year that are more challenging then…
Great guy...answered all my questions! I wasn't able to be there but he called me and explained everything!
Our Orkin man is very knowledgeable, and personable ... he provides exemplary service...
The technician was very polite and professional. We’ve been using them for months and have been very pleased with the results. Living out in the country we normally see lots of bugs in the house, but since using Orkin there have been very little activity in the big front.
Junior and William were friendly and efficient and competent in their jobs. I appreciate the excellent service. They also removed my old roof insulation, sanitized, and replaced with new insulation containing Borax. I give a thumbs up.
As always, my technician from Orkin, Israel, was fantastic! Friendly, professional, and prompt!
The process is simple, guaranteed and thorough. Just what this kind of job requires. Glad I called.
I was very happy with all that Leslie did to get rid of the termites. He was pleasant and professional and knew his job very well. I have peace of mind now. Thankyou!
Used orkin before in the past and have always been satisfied with their services over any other pest control companies. 5 star service. They get the job done and get it done right. Thank you orkin
Rating only, no written review.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 261 | $58–$136 |
| Cockroach extermination | 197 | $86–$282 |
| Spider extermination | 187 | $73–$166 |
| Ant extermination | 186 | $86–$246 |
| Rodent extermination | 118 | $99–$371 |
| Bug & insect extermination | 108 | $66–$144 |
| Hornet & wasp extermination | 108 | $103–$282 |
| Home inspection | 85 | $66–$181 |
