How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREOrkin
Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #118Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.8★ from 1,399 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for termite inspection
Clear ✕All 72 Google reviews tagged “Termite inspection” · showing 60
Very professional and thorough job! Again great service!
Mr. Barber and his assistant Anthony were very friendly and respectful of my property. They were very understanding about my pet's anxiety issues today. So today our service went very smooth. Couldn't ask for better, nicer service-thank you!
Dakota was amazing he walked us through everything
Love your service. My Tech is awesome. Knowledgeable, kind, attentive to issues and always on time. Best contract I’ve committed to in a long time.
Working with this company has been so easy. Everyone was so professional. Jacob Harwell especially. On a Friday night, not only did Jacob respond quickly but was able to get my home treated and back to normal by Saturday. Jacob even game out for a 2nd inspection 7 at night and was able to address concerns buyers…
Showed up on time, professional
4/3/24—Orkin is still my pest and termite control company. Today they did a refresh on my termite control which was originally done over 10 years ago. My home will continue to be termite free. The techs are skilled and the service is great. Thanks, Orkin! Orkin has done my pest and termite control for many years.…
I love it.... my little town is known for waterbugs (lg roaches) Very seldom see them anymore! Orkin comes on a regular basis. When i need them to help with the mosquitoes they help with that too! Thank you Orkin!
The general extermination services are excellent with trained, competent, professional personnel. Very reliable and effective!
We have been with Orkin for several years and have never had any complaints. If we need them to come out and respray for any reason then they are very timely. The mosquito treatment is amazing and I would not go a summer without it. Our technician, Gary, is the absolute best! His customer service and friendly attitude can’t be beat!
Reliable and very thorough.
The technician was friendly and professional a pleasure to work with.
They are still awesome. I am very pleased with continuation of service. Still awesome.
This Orkin branch has been the absolute best at taking care of our pest problems. They are also very flexible in changing our appointment day if we are busy that day. We originally moved from the Ft. Worth area and we were about to drop Orkin because most of the time they would show up late if at all. This branch…
Very professional and thorough. Friendly and down to earth. Reasonable pricing.
I love orkin. If I ever have a problem I call Gary or the office and it is quickly resolved. I still enjoy using my guy after all these years.
The Orkin technicians were very knowledgeable and seemed to do a thorough job.
We've used this service for ten years and we have gotten to know the techs. They are friendly and very professional in their manner. We would recommend them highly.
Orkin makes things simple. They have great communication and are on time. They listen and always follow through.
I'm very satisfied with the company and their employees, Jacob and Jessie
We have been loyal customers with Orkin for several years now and wouldn’t dream of going anywhere else. They are quick to respond and handle any situation we have. We are very satisfied with their services.
Chris was very thorough and friendly. I appreciate him listening to all my questions and concerns.
I have used Orkin for decades and always with great results, if problems not eliminated on the first trip, they’re back to finish it up. Gary has done a great job for us. I once thought I could do it by myself but then learned Orkin could fill my pest control needs faster, better and cheaper in the long run than I could, so I use Orkin.
No comments
Well worth the cost . I do not have to worry about bugs or termites.
Orkin always goes a very professional job. Tommy Is very through and provides a great service. I am very pleased . Thank you for your having such a great service .
I am hoping it was good service, guess I won’t know until there are no bugs! Technician was amazing, and explained things very well.
Happy with their service. Been with Orkin a very long time.
Jacob Harlow is an awesome employee! Helped my wife and I a ton!
Excellent service, as always. We have used Orkin for many years, and have always been pleased.
Great and friendly customer service with knowledgeable technicians! I highly recommend them for your pest control needs.
They did a very good job on Inspecting everything
This company and their technicians have always been very responsive to our needs. We live in one state and our home they service is in another. When ever we have had issues they have been right there to address them. our home is by a creek so there are times of the year that are more challenging then…
Called about spiders, scorpions and millipedes
Very thorough inspection by a contentious, courteous young man.
Our Orkin man is very knowledgeable, and personable ... he provides exemplary service...
Kevin was very personable and professional.
They were on time and very professional.
The technician was very polite and professional. We’ve been using them for months and have been very pleased with the results. Living out in the country we normally see lots of bugs in the house, but since using Orkin there have been very little activity in the big front.
Tommy is the best tech ever! Orkin is so responsive and always takes care of us.
Friendly knowledgeable and worked around my schedule
Courteous, respectful and thorough.
My Orkin guy puts up with my dogs! That day a lot ! Great service great guy great attitude!
Technicians came on time and informed of processes to be performed inside and outside. I liked that we were given options regarding treatment inside and/or outside. He took time to review all the paperwork before signing. After the process they both discussed what had been done and what we as homeowners can do to…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 261 | $58–$136 |
| Cockroach extermination | 197 | $86–$282 |
| Spider extermination | 187 | $73–$166 |
| Ant extermination | 186 | $86–$246 |
| Rodent extermination | 118 | $99–$371 |
| Bug & insect extermination | 108 | $66–$144 |
| Hornet & wasp extermination | 108 | $103–$282 |
| Home inspection | 85 | $66–$181 |
