How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%75+5.3Craft & service penalty79−2.1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREOrkin
West Covina, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #88Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.8★ from 389 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for bug & insect extermination
Clear ✕All 64 Google reviews tagged “Bug & insect extermination” · showing 20
Steve is great! Always follows up with us, especially with our most recent pest issue which is now under control. Thank you Steve!
Technician was very friendly, knowledgeable and thorough. It was his first time here and he did an excellent job getting to all the needed areas. Edward is his name.
Had Christopher come to my house this morning he was very personable, professional, and detail oriented
Angel - our designated tech for our company. Very informative and communicative. Since day one Orkin has provide the best service to Tangram Interiors and has truly managed our issues, exterior and interior. I cant thank Angel enough for his high quality and excellent service ! Truly an asset to Orkin
Andre was a very informative person and easy to deal with.
Arthur Lujan was my technician. He is always on time, friendly and very knowledgeable!
We haven’t had pest control in years but we got them lil pinchers coming from everywhere. Nothing we did was working so we decided to get the house sprayed again. The guy that came was very detailed, got every crack and crevice in the house. Super nice, answered all the questions my parents had any concerns were…
Very thorough workers.
Great service. Our tech Hugo does an awesome job. He let's me know if he finds anything during the service.
Always on time, courteous and efficient!
Great service! On time . I’ve been using Orkin for a few months now & I’m not seeing any issues.
Sherwin, Supervisor/Field Technician is Truly The Best!! He’s always so professional, friendly, caring, kind, super helpful & with tremendous insight. He Always does a fantastic and thorough job. Thank you so very much for all your hard work and dedication to your customers. Sherwin always puts my mind at ease! I’m…
I am very happy with the Orkin services we have used.
We called them multiple times to cancel the service indefinitely as I have been out of the country. Even if my grown up children are home and call them NOT to come, Orkin still show up. Such a waste of time advising them NOT to but still continue with the service. So unacceptable.
James is very Professional and Courteous, did a thorough job. Thank you.
Frankie is the best!
quarterly pest control service
Always on time comes out when you need them the team is nice respectful and generous very good company
Representative is courteous, efficient, helpful and professional.
Orkin is punctual, friendly, and effective. My quarterly package keeps the insects away from patio and my home. I use to have ants and spiders coming into my home. No more of that since Orkin has treated my home!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 139 | $68–$116 |
| Spider extermination | 65 | $79–$141 |
| Bug & insect extermination | 64 | $71–$126 |
| Ant extermination | 63 | $63–$194 |
| Rodent extermination | 47 | $88–$323 |
| Cockroach extermination | 47 | $88–$282 |
| Mosquito extermination | 42 | $58–$99 |
| Flea & mite extermination | 17 | $90–$282 |
