How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%75+5.3Craft & service penalty79−2.1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREOrkin
West Covina, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #88Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.8★ from 389 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for cockroach extermination
Clear ✕All 47 Google reviews tagged “Cockroach extermination” · showing 40
Gio and his colleague were professional, friendly and knowledgeable about my existing pest issue.
André Hernandez was our technician. He did an excellent job. He was patient with me and my father as we are coordinating our inspection while I was at work. He was very knowledgeable. Give us different options and how we could handle our pest problem. We signed up for the one year and we were planning to use them as…
Very thorough
I was serviced by Andre Hernandez. He was a Very professional and informative individual. He listened attentively to all my questions and provided informative advice.
Technician Paulo Javier was very knowledgeable, helpful and friendly.
Every summer our yards are infested with roaches. Last June we started services with Orkin and tlwithin a few days they were eradicated. We are so thankful for the service!
I immediately felt relieved with the services that were provided. I am so grateful! Not only do I feel like the issue has been resolved I was also educated on why it happened and how to prevent it. Well worth the time and cost.
They’re always reliable and prompt when a problem arises. Sean is the best!
Professional and very detailed
Always on time comes out when you need them the team is nice respectful and generous very good company
The tech was very nice, no judgement and was very knowledgeable with the question I had . Also he was very patient with my family .
Great service with reasonable price, prompt reaction
First treatment today, feeling hopeful.
They have a huge issue with scheduling, but the technicians are great and professional. They got are pests under control. Job well done. We have a regular specialist that services our home. Hope he keeps coming. RT # 748-06
Just had Orkin come out to our new home. Since the beginning Orkin was super responsive, kind and had wonderful customer service. I reached out online and had all my questions answered and they also made it easy to chat via mobile text. Which I loved and made it easy to communicate questions or concerns I had. The…
Great services and provide best advise
Apartment complex invested with roaches. Except my apartment. I have tried other exterminators but nothing worked until Orkin.
Been with orkins for more than a year now and been happy with service taking care of both inside house and outsude pest prob l em
He was very knowledgeable and professional on how to get rid of roaches🤙🤙✊✊
The technician that was sent out was very very professional.
Eric did our bi-monthly service today in Monrovia and he did a fantastic job...as usual. We always get excited when he comes by because we know our family and pets be protected from any icky insects that like to invade. Eric is a true professional and we always learn something new about pests; like the fact that…
Criss inspector service person, perform a great services and do excelente work that never been done on my house Thank you
Our service was great we have used Orkin for about a year now and we are very satisfied with the service. Andre is our service inspector and he is great.
Eddie is the best. I recommend Orkin to everyone. It's so worth it.
I am always very pleased with the service and your tech that comes out. He takes all the time needed to answer questions and show me exactly what to do. I even learned a few new names for cockroaches. 😊
Eric is the Best! Always does a fantastic job
Everyone is very professional, kind polite and respectful. Good clean unobtrusive work
They do a really good job and their always on time
Excellent service
Always prompt to respond and professional.
Eric is AMAZING!! He's always professional yet friendly, accommodating, flexible and courteous. I have recommended Orkin to my friends & family because of the quality service that I get.
Andre was professional, and was on time. Overall good experience.
Robert was the best. He explained everything to me in detail, and he did not make me feel embarrassed for having these creatures in my kitchen. He was professional and made some recommendations to help me get a quicker result. I am so glad he was sent to my home for my service.
Very professional and on time.
Rating only, no written review.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 139 | $68–$116 |
| Spider extermination | 65 | $79–$141 |
| Bug & insect extermination | 64 | $71–$126 |
| Ant extermination | 63 | $63–$194 |
| Rodent extermination | 47 | $88–$323 |
| Cockroach extermination | 47 | $88–$282 |
| Mosquito extermination | 42 | $58–$99 |
| Flea & mite extermination | 17 | $90–$282 |
