How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%75+5.3Craft & service penalty79−2.1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREOrkin
West Covina, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #88Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.8★ from 389 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for general pest inspection
Clear ✕All 139 Google reviews tagged “General pest inspection” · showing 60
Steve is great! Always follows up with us, especially with our most recent pest issue which is now under control. Thank you Steve!
Had Christopher come to my house this morning he was very personable, professional, and detail oriented
The technician came in and left in 10 minutes. We still have ant problem. Waste of money so far 👎🏻
Angel - our designated tech for our company. Very informative and communicative. Since day one Orkin has provide the best service to Tangram Interiors and has truly managed our issues, exterior and interior. I cant thank Angel enough for his high quality and excellent service ! Truly an asset to Orkin
Servicio de personal altamente calificado
Shaun is the best representative! He goes above and beyond, is very friendly and ensures the entire service gets completed efficiently and in a timely manner! I’ve had horrible services I. The past from other companies and I can honestly say as long as Shaun is my rep, I will be very happy with Orkin!
The technicians are prompt, courteous and informative!
André Hernandez was our technician. He did an excellent job. He was patient with me and my father as we are coordinating our inspection while I was at work. He was very knowledgeable. Give us different options and how we could handle our pest problem. We signed up for the one year and we were planning to use them as…
I have service done with Irkin for about 9 yrs. Always been happy with the service. They set up the appointment according to my schedule.
Jeanette explained what she had done & answered my questions about mosquito service.
Jorge is awesome! I really appreciate his knowledge and recommendations. He remembers my problem areas and checks in to make certain things are going accordingly.
I have contact with our Orkin man and he's the best. Quickly responds to my calls and gets things fixed immediately.
Arthur Lujan was my technician. He is always on time, friendly and very knowledgeable!
Our service man did a wonderful job in spring, and also are cleaning the eaves/dusting for spiderwebs
Great service. Our tech Hugo does an awesome job. He let's me know if he finds anything during the service.
Professional and friendly!
Great service! On time . I’ve been using Orkin for a few months now & I’m not seeing any issues.
Always do a good job.
Eric was fantastic. Professional, knowledgeable, personable and efficient. Highly recommend.
Alex is great!
Excellent
I immediately felt relieved with the services that were provided. I am so grateful! Not only do I feel like the issue has been resolved I was also educated on why it happened and how to prevent it. Well worth the time and cost.
Sherwin, Supervisor/Field Technician is Truly The Best!! He’s always so professional, friendly, caring, kind, super helpful & with tremendous insight. He Always does a fantastic and thorough job. Thank you so very much for all your hard work and dedication to your customers. Sherwin always puts my mind at ease! I’m…
They’re always reliable and prompt when a problem arises. Sean is the best!
I am very happy with the Orkin services we have used.
Professional and very detailed
Orkin professional, Mr. Elder was able to quickly identify the pest, problem, and remedy to control and eradicate the pest problem.
Abel came by and helped remove some wasp nests for me. Did a great job. Thank you Abel and the Orkin team
Technician Jorge is always friendly and has no problem answering any questions I may have. Thank you
Everything was fine well!!
Always great service fr Nestor
Appreciate you going above and beyond!
Our Tech is very good. He is very professional and pleasant to talk to. Great experience.
Always on time comes out when you need them the team is nice respectful and generous very good company
Showed up on time did great work
Paolo came out and did a thorough inspection of the house looking for holes or entrances for pests. He sealed outside areas, set traps inside attic and sprayed yard in a reasonable amount of time and was helpful, professional and knowledgeable. Great service and glad I signed up with Orkin.
Professional on time, listens attentively, suggestions given.
Technician was great, Orkin billing and scheduling is need of serious improvement.
Orkin service provides very good service.
Service highly recommed.😀
Great service with reasonable price, prompt reaction
Always great service!
Jorge has been taking care of my property for a few years now. I have not had any pests inside or out since he started. We had some rats in the patio and he helped with that as well.
Orkin is punctual, friendly, and effective. My quarterly package keeps the insects away from patio and my home. I use to have ants and spiders coming into my home. No more of that since Orkin has treated my home!
Super friendly & helpful
Just had Orkin come out to our new home. Since the beginning Orkin was super responsive, kind and had wonderful customer service. I reached out online and had all my questions answered and they also made it easy to chat via mobile text. Which I loved and made it easy to communicate questions or concerns I had. The…
Polite and well informed service technician.Thanks so much!
Great job!
Been with orkins for more than a year now and been happy with service taking care of both inside house and outsude pest prob l em
Jeanette always goes above and beyond!
Very knowledgeable, professional and friendly staff. Have used their service in the past and will continue to use Orkin for the excellent service they offer.
Techs are always professional and thorough, also accommodating.
He was very knowledgeable and professional on how to get rid of roaches🤙🤙✊✊
My home of 50 years. Service was Well done today
Excellent
Eric did our bi-monthly service today in Monrovia and he did a fantastic job...as usual. We always get excited when he comes by because we know our family and pets be protected from any icky insects that like to invade. Eric is a true professional and we always learn something new about pests; like the fact that…
Very professional company. I called in the morning and they came the same day that afternoon. Shawn showed up right on time was very nice and quick. I would definitely recommend them.
Andre is always kind and professional. I really appreciate his thoroughness. Great customer service!
My family and I are very pleased with the service. Abel & the rest of the Orkin personnel always take care of any issues or questions we may have. Abel is always sharing his knowledge with us & if he sees an issue or problem, will let us know of it, along with what measures will be taken to remedy that issue. We…
Very good job
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 139 | $68–$116 |
| Spider extermination | 65 | $79–$141 |
| Bug & insect extermination | 64 | $71–$126 |
| Ant extermination | 63 | $63–$194 |
| Rodent extermination | 47 | $88–$323 |
| Cockroach extermination | 47 | $88–$282 |
| Mosquito extermination | 42 | $58–$99 |
| Flea & mite extermination | 17 | $90–$282 |
