How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty84−1.6Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREOrkin
West Terre Haute, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 60 mosquito control services · 4.8★ from 2,179 Google reviews
Report card
Percentile vs other mosquito control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for ant extermination
Clear ✕All 302 Google reviews tagged “Ant extermination” · showing 260
Professional and personable. Explained everything in detail. Extremely happy with the service.
The service technician is very friendly and conscientious about his job.
We had the pleasure of meeting Levi today! He was so friendly and very professional! He made sure we felt comfortable and answered all of our questions! I would always highly recommend Levi and Orkin to everybody! Thanks Levi!
Have a carpenter ant problem. The problem isn't completely resolved but the Orkin Technician has been doing his best to rid them and faithfully doing follow-ups.
My tech guy, Owen, skillfully sprayed the ant poison and was polite and personable. Thank you.
Very good service and value.
U guys are the best ❤️
Always happy with results. Friendly staff
Great experience. Very nice & knowledgeable. Great experience!
Hi, this guy Josh who came to my home, he was amazing. He took care of my ant problem. And was amazing.
Josh does an amazing job taking care of our home and property! We really appreciate his work!
We've been a client for close to 10 years. For the past year Evan has been keeping out house safe. He makes sure to text us when he's on the way and asks if there are any areas or issues we're seeing every time. And if anything becomes an issues between appointments, he makes sure it's handled.
Calling Orkin was NOT something I looked forward to, but I needed to do something. My technician Levi made the entire thing a lot less stressful. He had answers to all my questions, double checked some of the most random places, and made sure I felt taken care of at the end of my service. I would recommend him 100%…
Levi has been an awesome tech. for serve pro. Very professional and knowledgeable. He is the tech I choose to be the only one to do service at my home. We gor bed bugs a year ago from a trip I went on. Since Orkins treatment we have had no problems.
If i could leave 0 stars I would. We have been a long time customer, paying monthly for them to come for years now. Finally decided to have them do a big project in our crawl space to keep the mice out, and they basically ghost us during the entire process until my wife constantly, nonstop calls bugging them wanting…
Seasonal visit for evaluating bugs and or mice
Excellent service!
Orkin is the best! I have had no issues since they have been coming to my house!
I love our technician Evan is great very helpful
Jacob the technician was awesome.
Very nice knowledgeable tech.
Great service very professional and kind recommend 5 stars.
Good job
Tim and Brandon came over assessed our concerns, was very knowledgeable. He addressed all issues we thought we might have and told us what we could expect. He was very respectful of us, our pets and property. A+
Brandon is always punctual, friendly and professional! Love doing business with him and Orkin!
Was great service! Jacob was super friendly, knowledgeable and helpful.
They text you when they are coming and when they have arrived. Friendly and professional service
We never received a call or text stating they were coming out to spray at any time. They just showed up. Luckily I was home a couple of times, and my neighbors told me they showed up.
Robert was professional and worked hard while at my home. Please. Hopefully no more bugs!
Great service! Prompt and provided a thorough service, answered all questions and offered services for that May be needed in the future. Thank you Jay!
Great service, always here when promised. James does a great job.
The customer care we have received from both gentlemen that have been doing our service has been very courteous and friendly. The diligence to making sure that our needs are met are great
I'm enjoying a bug free home. We live near a corn field, and are surrounded by walnut trees on three sides. Orkin rid us of termites and has kept them from returning to the previous wall they inhabited as well as the rest of our house. The snnual inspector is thorough and friendly.
Very good service
I appreciate the notice of the day that the service will be done. The technician i have does a great job and keeps me informed on the progress . Thank you Lee Bridwell
Excellent service. I’ve had the service nearly the last two decades. Highly recommend.
Lora was so professional and helpful with my concerns, would love to have as my technician!
Glad I used this company they took care of everything I needed
Edwin was very courteous an friendly.He was very helpful an did his job quickly.
As usual Tim was very professional and courteous. He is becoming a trusted friend and we are very comfortable and pleased to have him treat our home.
The technician was very friendly, asked permission to go through our home, and was very thorough.
Your people always address my concerns and are always kind.
I received a call asking to treat earlier than scheduled. I at first couldn’t accept due to having Covid. So we settled on just outdoor treatment.
Cool
Friendly and knowledgeable technician. Scheduler friendly, patient and answered all my questions. Would highly recommend.
Very nice man (Tim).
Quite a network Maybe the only suggestion I have and it's a benefit of small town life but, if we had the same tech come each time or at least 60-70% of the time, we could develop a history and address primary concerns on a more familiar and continuing level. We have a different person every visit and they are…
The techs are always super friendly and have always called to come earlier than scheduled which for me has always worked out and is a plus. If we have any issues with still seeing ants they come out pretty much the day after you call.
Very nice and professional..will use again!
Jordan Sisson was awesome explained everything and was very informative and easy to talk to.
He was very efficient and did a wonderful job.
First treatment for routine spring ants, $300 +. Didn’t solve the problem. Called for follow up and service person was wonderful. Had a line of tiny ants at front door over the weekend, and service tech was back today (within a week, as promised). I learned that the first service dude didn’t really do what needed to…
Technician was personable, knowledgeable and friendly. So far no insect issues, so I'm assuming he did a good job.
I am very happy with my service at Orkin. Giovani is always punctual, professional and polite! He listens to me and answers all my questions. More importantly, he keeps my home free of those dreaded 8-legged creatures! I was a skeptic about mosquito treatments, but now I believe! We’ve had a few summer evening…
Tim was awesome. He made sure he inspected and sprayed for everything. Was on time very polite and very well mannered. He addressed any and all concerns we had. I would highly recommend Tim and the Orkin team anytime. Bobby is also awesome always very courteous and very professional. Would recommend them to anyone.
My service provider, Tim, was through and professional. I was comfortable having him in my home. The service was non intrusive and easy to work around.
Our service man is the best, very thorough, friendly and nice. He is very professional and takes time to answers questions when we have them
They do a great job!!
The service has always been top notch. I have had a few technicians and all of them have been very professional as well as super friendly wet my children & my pest. Always respectful and never leave without asking if I there is anything else. And they want to know if I am satusfied with the service. To which I…
Update 2: Appointment scheduled. Day before appointment changed to that day. Only able to spray outside since not home to allow to spray inside. Update: They had emailed me about the appointment. I told them please setup verbal confirmation. Original: No appointment was confirmed by me with them. I just got a…
The exterminator was very polite and professional. Rick did a great job.
The provider I had was really nice and understanding. He was very thorough explaining what he was doing and the process. He also called me when he was on his way to my home and when he would be arriving.
The exterminator was very nice & respectful & seem to do his job well.
The exterminator was on time and very knowledgeable. Thoroughly explained everything he was doing and what to expect.
Theresa was awesome. I called and spoke to her and she was courteous, friendly, and had a wonderful personality. She explained the process and was able to get a tech out same day. Gianni was great. He put shoe covers on, explained everything he was doing. He did not talk over my head and got to work. He is friendly…
Service was very great
The person that came out today was very nice and thorough!
Rick Michael provided excellent services. Thanks.
Tech is very polite ,always thorough and on time
Always pleasant to do business with them. More specifically, Tim is excellent! He’s the very reason we continue with Orkin.
Brandon is great to deal with! He's very professional and thorough!
Great company to do business with. .
I have used them a few different times over the years, and they have did a great job each time.
The people are very curtious and not on time having issues even after they service the home say they will return when they don’t save them bugs and nothing gets done I’m growing very disappointed their service seems to do no good..
Orkin was incredible! I would definitely recommend them to anyone with a pest problem. I called at 11pm at night and they came the next day at 12:30! Incredibly helpful and professional. Bobby was a fantastic help.
Excellent
We live in the country, and the stink bugs were keeping us in the house. We called Orkin and they were out the next day. And the stink bugs were taking care of. Inspector found how they are getting in the house. We bought ridge gaurds, and added Boric acid insulation, as well as termite protection.. wish I would…
Brad was excellent at explaining services and quick at completion of services
Brad did a wonderful job explaining to us what he was going to do along with the price. The call center was a different story.Excited to see how soon the ants will dissappear!
Chris has done a great job of treating our home
They have always been prompt and very courteous! I will always try to use them in the future!!
Disappointed. Did not call first. I have asked several times for a call, and continue not to. Did not do everything they should have. I will be discontinuing my service.
Rick did an awesome job. He was very knowledgeable and came prepared for my problem. By the time I arrived, he was done with the perimeter of the house and had a full report. We went inside for the rest of the treatment. He asked very thorough questions, covered all the bases, and made sure I didn’t have any other…
Very happy so far Technician who comes to my home he does a good job
They are so friendly, very helpful, understanding an on time. I would an will recommend my friends an family to use this company!! I called an they came out quickly. Price isn't bad either.
Great service
I called to make an appointment and they were able to come the same day! Rick was very nice and explained everything.
Very professional. He made sure we knew where they could be entering our home and why they would come in. He made sure everything he used was safe around the children and all pets. I'm very happy with the service he provided! 10/10 recommend!
I think orkin is very efficient and effective on any problems I have- my orkin man always ask if I have any questions or problems- I am very satisfied with my service
They're very professional!
Professional courteous staff showed up did a comprehensive inspection and recommendation of treatments with fair and honest review of the circumstances. I would recommend Orkin and invite them back anytime as needed at my home.
We’ve had monthly and bi-monthly service for over 30 years and have no issues with bugs , rodents , or any other bugs . If we ever have an issue we call and they immediately come out . They sweep the outside for spiderwebs and spray the garage as well. Always professional and friendly . Thank you for your service !
Great service
Iam very happy with orkin, well until they took money 💰 from my bank account without my atherization? What's up with that. Becareful with the businesses you give your account to. I'll be calling them 1st thing in the morning. I don't know what that's called? But I know you just don't do that. Not happy at all. Period!
Very professional and had great customer service.
I have used this company years ago. I was hoping to get the same guy as last time; but I got a different guy. He was nice and knowledgeable. I kinda followed him around the house to see where all he sprayed. Though I didn’t watch all that close. There were a few places I don’t know if he sprayed that I would like…
Rick Michael is our technician and is very professional and knowledgeable about this business. He is amicable and always takes time to answer any questions we have about what he is spraying for. He wears the uniform with pride and is always courteous when performing the treatment. I would highly recommend Orkin to…
Orkin is awesome they come and get at the root of your problem .and in time your problem is no more.verry professional and they get it done.best place to go through if you want best service possible.
Jordan always does a great Job and asks what we need and explains what he plans to do.
Thorough and quick
It's a real good place they do a real good job and they're really friendly
Tim is always very thorough and does a great job!
Gianni is the best! He took the time to explain what he was doing during the initial treatment, and what results I could expect to see. At each follow-up visit, he’s always been on time, and incredibly respectful and friendly. If you use Orkin, you should request Gianni!
Super helpful!
Great service!
Rockstar service! They are amazing 👏
Very professional. Always let us know when they are coming. Very satisfied.
Very nice representative. Asked about any concerns I had and addressed them. Punctual.
Always responsive and courteous. Always knows how to handle the problem and explains the process and expectations.
Tim was very friendly and professional. He stayed in contact with me to make sure I knew of his arrival time. He was thorough and professional. I would definitely recommend them.
The Orkin man at the Terre Haute branch is awesome. Very friendly. Always there when I need him. Bends his schedule to fit mine. That’s why I continue to keep Orkin service.
Steve the orkin guy is awesome 👌👏😎
We have had the same inspector almost the entire 13 years we have lived in our house and he is so friendly and great at what he does. We look forward to his monthly visit.
Great customer service! They let me know each time they come how everything is doing and what I need to do to fix it!!
I called and the Orkin man arrived within 2 hours He sprayed and put out ant bait. He explained how long it will take to notice a difference. The ants are already swarming the little bait boxes.
The technician helped me determine I did not have scorpions but they were earwig creatures. And it was comforting to have someone come out the next day after I called. The technician gave me information after his procedures and was very thorough and kind also. This was the third state I have used Orkin... Indiana…
Good quality work, great inspection and very good service and the worker was very professional very knowledgeable and answered all questions. And I definitely recommend using this company and their awesome service to anyone I know. Keep up the great work, I love your service. 2 very enthusiastic thumbs up 👍👍!!!.
The technician failed to secure the gate to our fence properly when he left. I believe he did not go into our deck as our macaw and dogs did not react as they always have done, and we did not see him. We were in a room with windows looking out onto the deck. Also, he did not come to the door to see if our dogs were…
Steve was wonderful and took the time to explain everything he was doing to me.
Visited on a day it was raining. Technician didn’t think an outside spray should be done but a call to his supervisor recommended it. Still have a huge amount of ants
Christopher was on time and professional. He explained the process and the reason for the expense. Then came Troy and really kind professional worker was polite and a true gentleman. These two represented Orkin as I am sure you would want them to. They both are truly 5 star employees Thanks Tony Ashby
I feel like they need to be more through when spraying, or more clear on what gets sprayed on each visit.
The service performed was very professional, he was very knowledgeable about everything he was doing and was able to explain what he was doing and answer any questions about the services performed. Would definitely recommend and refer him to someone else.
First off, the call center detailed the steps that were going to be taken for me so there were zero surprises when our technician arrived. It can make all the difference just to know how you can prepare to help make the process simple and easy. Our tech, Brendan, called in advance to let us know when he’d arrive,…
Very professional.
Tim was very friendly and professional.
He was very professional and educated us on what he was doing he cared about our kid's safety when treating as well! He told us about the new home inspection which we didn't previously know about which will be great!
Our technician was Gianni , he was very professional , showed up in a nice timely manner and kept In contact with us through out the day . When he arrived he inspected and had tons of valuable information went over the contract with both my fiancé and I , he definitely went out of his way today and took care of us . Highly recommend 5 star service
Service Tech always on time, courteous, and professional.
Excellent service technician. Tim is the best!
I am very pleased with the services and the technician who came to my home was very professional and made sure to explain everything to me. He answered any questions I had. I would 100% highly recommend using Orkin for any pest control needs that you may have!!!!!
The technician was polite, thorough, and considerate.
Great service and has taken care of our pest issues! Price is very reasonable. Our Orkin Man is great, we have had a few different guys. They listen and will work with you as much as possible on the schedule!! I definitely recommend Orkin to anyone living in Greene county!!
Great customer service and so polite!
The man that came out was super nice and respectful, he answered all my questions and let me know exactly what he was doing. When I first got online to set up a call they called me within a couple hours and was very responsive! I would definitely recommend them to anyone.
Steve was on time, through, and informative. He explained the entire process in detail as he did things.
I have used orkin for over a year. With no problems
We had Jared! He was very helpful the entire time, explained everything as he was doing it and gave advice and tips to help with our pests. He was very friendly, with everyone in our home including our animals. Very satisfied with our services with him. Definitely recommend him and Orkin! Glad I finally made the call!
Always friendly and informative. Always on time .
The service man was a great guy, explained everything he was doing, and was very thorough.
I m very pleased with Orkin service kind and courteous thorough no bugs since you've been coming. Thanks Beverly Wallace.
Orkin uses text message technology to keep me informed and reminded upcoming appointments and arrival times. Orkin technicians are professional and friendly. My pest control needs have been better met with Orkin.
Very friendly and helpful
Just have preventive visits to keep from having problems.
Our guy Chris comes every month. He is very professional and is always on time. He always asks if we have seen anything additional he needs to be aware of. He also lets us know if there is something he has spotted. We opt not to spray our bedroom so he always leaves us some glue traps that work great on small…
Orkin is a very reliable service. I own an open timber structured home with Lots of exposed wood. The last thing I wanted was to find carpenter ants AND termites! Orkin was prompt to respond and took quick action to eradicate these pests and more from my home! I would highly recommend them for your "pest needs"!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 368 | $53–$103 |
| Ant extermination | 302 | $55–$173 |
| Spider extermination | 282 | $61–$134 |
| Cockroach extermination | 239 | $106–$323 |
| Rodent extermination | 217 | $81–$323 |
| Bug & insect extermination | 182 | $60–$126 |
| Home inspection | 144 | $53–$179 |
| Mosquito extermination | 121 | $66–$83 |