Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty84−1.6Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Orkin

West Terre Haute, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 60 mosquito control services · 4.8★ from 2,179 Google reviews

Report card

Percentile vs other mosquito control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 83% of mosquito control services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 77% of mosquito control services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 84% of mosquito control services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of mosquito control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of mosquito control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of mosquito control services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for bed bug extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.74
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$130–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 74 Google reviews tagged “Bed bug extermination” · showing 40

Paula3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

U guys are the best ❤️

Ant exterminationBed bug extermination+ Professionalism
Jane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very polite sales manager and application guy. I was devastated to think that “bed bugs” had invaded my home. They never made me feel embarrassed and treated me very nicely

Home inspectionCockroach exterminationBed bug extermination
Caroline4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I'm impressed with the service I have received with the bedbug situation I have had. The technicians have been very knowledgeable and thorough and I appreciate it very much.

Paid $200+Reasonable priceBed bug extermination
HardStyleGinja1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have been so happy with my pest control service. Justin serving the Vincennes area contacts me to make sure that my appointments can fit my busy schedule. While he's here he explains to me his procedure and equipment in a way that is easy to understand. He is also ecologically minded and practices his craft in a…

Paid $60–80Great priceBug & insect exterminationBed bug extermination
JimLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Levi has been an awesome tech. for serve pro. Very professional and knowledgeable. He is the tech I choose to be the only one to do service at my home. We gor bed bugs a year ago from a trip I went on. Since Orkins treatment we have had no problems.

Bug & insect exterminationBed bug exterminationAnt extermination
Leslie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Levi is absolutely a pleasure and does an excellent job!

Paid $200+Reasonable priceBed bug extermination
Pittsburgh10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Levi comes and services our home for bedbugs within two visits. He had them totally eradicated my wife,kids and I Absolutely love having him because he is so personable and friendly. He is the Only technician I have had That we all genuinely actually like so thank you Levi for getting us taken care of You’re more than welcome in our home anytime!

Bed bug extermination
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Levi G came out and was our tech for an issue at my daughter’s apartment. The issue was beyond frustrating as she had just moved in three days before. He was way more knowledgeable than us and super helpful and thorough with the treatment. He did have to listen to me the whole time as a curious, irritated-at-the-situation, Mother. Haha.

Paid $200+Reasonable priceBed bug extermination
Leda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Excellent company. They do the job efficiently and effectively. Thank you for a job well done! My service tech, Evan Barton, really does a great job. We appreciate everything.

Paid $60–80Reasonable priceBug & insect exterminationBed bug extermination
Tonya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I can't remember the young man's name but he was very nice and did a great job

Paid $40–60Great priceBed bug extermination
Carl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Levi Garred is very friendly and professional at his job. I'd recomend him to anyone.

Bed bug extermination
Wendy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Everyone has been so nice and accommodating to our needs. Answered questions we had and let us know what to expect next.

Paid $200+Not sureCockroach exterminationBug & insect exterminationBed bug extermination
Cierra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

I have not had a great experience with Orkin. Their communication has been awful, and the process has been confusing. This is my first time with bedbugs. I was anxious, freaking out, and wanted to put my trust in a company that were experts in the field so I could take care of them immediately. I called Orkin on…

Paid $200+Not sureBed bug extermination
Searra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We have had the same tech for 3 years and love the service we receive!

Mosquito exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
LeeLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I appreciate the notice of the day that the service will be done. The technician i have does a great job and keeps me informed on the progress . Thank you Lee Bridwell

Rodent exterminationSpider exterminationGeneral pest inspection
carl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent follow-up and professionalism Rick was very thorough in explaining process and application of treatment Highly recommend him because of his desire to solve my infestation completely

Bed bug exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
JennieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Your people always address my concerns and are always kind.

Ant exterminationBed bug exterminationHome inspection
Dan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

The monthly inspections are thorough and timely. The termite division leaves alot to be desired.

Bed bug exterminationBug & insect exterminationGeneral pest inspection
KimLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brandon is very professional. He is a caring person, and friendly. We really look forward to see him every month.

Bed bug exterminationBug & insect extermination+ Punctuality+ Quality+ Professionalism
Kim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Blake came out and did an inspection. He was very professional and friendly. He got us set up for a treatment plan with exceptional speed

Bed bug extermination+ Responsiveness+ Professionalism
StephanieLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

The man that comes to my home is very nice and does a great job. Scheduling with the office is horrible. We have had the service at 2 locations and I still have to call overtime to correct their schedule.

Bed bug exterminationGeneral pest inspection
Melissa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The service has always been top notch. I have had a few technicians and all of them have been very professional as well as super friendly wet my children & my pest. Always respectful and never leave without asking if I there is anything else. And they want to know if I am satusfied with the service. To which I…

Ant exterminationBed bug exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Brittney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am so appreciative of the Orkin team. They have given me peace of mind in my home and that means everything to me. Very reliable, friendly, always on time, and very professional. They ask me questions everytime they come to make sure I'm not having any problems. Highly recommended and I will continue to use Orkin. Thank you for giving us our home back!

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Tracy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service and very friendly.

Bed bug exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Good

Bed bug exterminationGeneral pest inspection
Ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company to do business with. .

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Kevin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We live in the country, and the stink bugs were keeping us in the house. We called Orkin and they were out the next day. And the stink bugs were taking care of. Inspector found how they are getting in the house. We bought ridge gaurds, and added Boric acid insulation, as well as termite protection.. wish I would…

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Carla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am a monthly customer and ORKIN takes care of all our insects and any bugs . Feels GREAT not to worry about any of these in our home !! Costumer service is Top noch!!

Bed bug exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Julia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris has done a great job of treating our home

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Professionalism
Barbara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Good

Bed bug extermination+ Punctuality
Kittensaurus3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He was very nice. He looked everywhere for the bugs.

Bed bug extermination+ Professionalism
Carlee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and had great customer service.

Ant exterminationBed bug exterminationCockroach extermination+ Quality+ Professionalism
james3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Today was the most useful and informative technician that we’ve had so far. He explained everything he did and did about five times as much as anyone so far. He even went upstairs where no one stays

Bed bug extermination+ Professionalism
Angela13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very friendly people. Helped remove pests brought in from work.

Bed bug exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Jerry11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rick Michael is our technician and is very professional and knowledgeable about this business. He is amicable and always takes time to answer any questions we have about what he is spraying for. He wears the uniform with pride and is always courteous when performing the treatment. I would highly recommend Orkin to…

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Anonymous2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Super helpful!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
MattLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Good quality work, great inspection and very good service and the worker was very professional very knowledgeable and answered all questions. And I definitely recommend using this company and their awesome service to anyone I know. Keep up the great work, I love your service. 2 very enthusiastic thumbs up 👍👍!!!.

Ant exterminationBed bug exterminationGeneral pest inspection
Anthony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our technician was Gianni , he was very professional , showed up in a nice timely manner and kept In contact with us through out the day . When he arrived he inspected and had tons of valuable information went over the contract with both my fiancé and I , he definitely went out of his way today and took care of us . Highly recommend 5 star service

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great service and has taken care of our pest issues! Price is very reasonable. Our Orkin Man is great, we have had a few different guys. They listen and will work with you as much as possible on the schedule!! I definitely recommend Orkin to anyone living in Greene county!!

Ant exterminationBed bug exterminationBee extermination
Jeff4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I have used orkin for over a year. With no problems

Ant exterminationBed bug exterminationBee extermination+ Punctuality+ Quality+ Professionalism

Show more bed bug extermination reviews (34 more) →

Price

$99+3% vs typical mosquito control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 63%Overpriced 4%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection368$53–$103
Ant extermination302$55–$173
Spider extermination282$61–$134
Cockroach extermination239$106–$323
Rodent extermination217$81–$323
Bug & insect extermination182$60–$126
Home inspection144$53–$179
Mosquito extermination121$66–$83

Compare with