Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty84−1.6Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Orkin

West Terre Haute, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 60 mosquito control services · 4.8★ from 2,179 Google reviews

Report card

Percentile vs other mosquito control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 83% of mosquito control services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 77% of mosquito control services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 84% of mosquito control services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of mosquito control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of mosquito control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of mosquito control services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.182
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$60–$126
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 46
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 182 Google reviews tagged “Bug & insect extermination” · showing 40

Kimberly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

We had the pleasure of meeting Levi today! He was so friendly and very professional! He made sure we felt comfortable and answered all of our questions! I would always highly recommend Levi and Orkin to everybody! Thanks Levi!

Paid $200+Great priceSpider exterminationMosquito exterminationBug & insect extermination
Meggan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

A new face, but a very kind, thorough Technician. Brian was personable, patient, and understanding, answered all my questions and completed his job to the fullest. I hope to continue to see him for my monthly Orkin treatments (as I prefer the same/familiar person every time). Highly recommended. Thank you!!

Reasonable priceHornet & wasp exterminationRodent exterminationBug & insect extermination
Brad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great response, quick scheduling, friendly and excellent - above and beyond customer service!

Paid $100–120Great priceBug & insect extermination
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Robert is my monthly Orkin Serviceman. He always is so polite, professional and accommodating. I am very pleased with service.

Paid $100–120Reasonable priceMosquito exterminationBug & insect extermination
HardStyleGinja1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have been so happy with my pest control service. Justin serving the Vincennes area contacts me to make sure that my appointments can fit my busy schedule. While he's here he explains to me his procedure and equipment in a way that is easy to understand. He is also ecologically minded and practices his craft in a…

Paid $60–80Great priceBug & insect exterminationBed bug extermination
Heather2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience. Very nice & knowledgeable. Great experience!

Paid $160–180Reasonable priceTermite exterminationSpider exterminationFlea & mite extermination
Nate1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Joshua was an exceptional representative

Paid $200+Reasonable priceBug & insect extermination
Kellie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Josh does an amazing job taking care of our home and property! We really appreciate his work!

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
tricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Justin is the bomb-diggity!! Seriously this guy has kept our house pest free. We’re so happy to have him come regularly per our agreement.He is so friendly, non-judgmental and so good at his job.

Reasonable priceBug & insect extermination
JacquelynLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We've been a client for close to 10 years. For the past year Evan has been keeping out house safe. He makes sure to text us when he's on the way and asks if there are any areas or issues we're seeing every time. And if anything becomes an issues between appointments, he makes sure it's handled.

Paid $40–60Great priceRodent exterminationSpider exterminationGeneral pest inspection
Colton2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Justin is our pest service provider and he does an amazing job and is super friendly, he is also good about working around our schedule with a newborn.

Paid $80–100Great priceBug & insect extermination
Chelsea4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Justin Hatcher is an awesome bug man! The bugs have no chance when you hire him!

Reasonable priceBug & insect extermination
Belinda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Evan, serving Robinson, has always been great. Living in country brings an array of different pest activity. Evan has helped to control and eliminate those pests. Super nice guy, respectful and professional.

Paid $40–60Great priceRodent exterminationSpider exterminationGeneral pest inspection
Rockie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve been an Orkin customer since 2023, and they’ve consistently taken great care of us. They serviced our previous property, and when we moved into our newly purchased home, transferring our service over was just about seamless. What I appreciate most is that the service doesn’t stop at the scheduled appointments.…

Not sureHome inspectionGeneral pest inspectionMosquito extermination
JimLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Levi has been an awesome tech. for serve pro. Very professional and knowledgeable. He is the tech I choose to be the only one to do service at my home. We gor bed bugs a year ago from a trip I went on. Since Orkins treatment we have had no problems.

Bug & insect exterminationBed bug exterminationAnt extermination
ElijahLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Decided to go with Orkin after spotting some cockroaches in my house. Josh came out and did a great job with spraying a perimeter around my house and spraying around areas inside. Would recommend to anyone with a bug problem.

Paid $180–200Reasonable priceHome inspectionGeneral pest inspectionCockroach extermination
Josh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service and friendly

Paid $60–80Great priceFlea & mite exterminationGeneral pest inspectionBug & insect extermination
T.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Josh is by far the best person we have had come to spray for us. Always does a through job inside and outside

Paid $60–80Reasonable priceGeneral pest inspectionBug & insect extermination
Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Justin is very friendly

Paid $80–100Reasonable priceCockroach exterminationBug & insect extermination
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Justin H. is great! He has always taken care of us and anything we’ve needed. I would highly recommend him and Orkin to anyone needing services.

Paid $80–100Reasonable priceHome inspectionRodent exterminationSpider extermination
Ben4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We have had Orkin for a number of years and have always been happy with the services they have provided us. And if we ever have a need pop up they are quick to get someone out to take care of things.

Paid $40–60Reasonable priceHome inspectionSpider exterminationBug & insect extermination
Bailey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jay was very informative and helpful and quick to resolve our issues. Very pleased!

Paid $180–200Reasonable priceBug & insect extermination
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Levi great job

Bug & insect extermination
Mr7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Evan was our Orkin guy in Robinson Illinois today and he is awesome. He checks everything first and then sprays and he set his traps. I would highly recommend him.

Paid $80–100Great priceHome inspectionRodent exterminationGeneral pest inspection
Trevor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

If i could leave 0 stars I would. We have been a long time customer, paying monthly for them to come for years now. Finally decided to have them do a big project in our crawl space to keep the mice out, and they basically ghost us during the entire process until my wife constantly, nonstop calls bugging them wanting…

OverpricedHome inspectionRodent exterminationGeneral pest inspection
Matthew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Excellent service!

Paid $80–100Reasonable priceMosquito exterminationBug & insect exterminationAnt extermination
AmberLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The Orkin Pro Im working with, Justin Hatcher, has the best personality and makes me feel extremely comfortable, which is absolutely great because I am very shy. He has done a very thorough and outstanding job! Im very glad I chose Orkin for my issue. I pay monthly for 12 months, but they solved my problem in three.

Paid $40–60Reasonable priceHome inspectionRodent exterminationCockroach extermination
Shannon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Very satisfied! Robert is great and explains everything and what to expect!

Paid $40–60Reasonable priceCockroach exterminationBug & insect extermination
Brenda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I love our technician Evan is great very helpful

Cockroach exterminationBug & insect exterminationAnt extermination
Chris9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very nice knowledgeable tech.

Paid $200+Reasonable priceHornet & wasp exterminationBug & insect exterminationAnt extermination
Leda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Excellent company. They do the job efficiently and effectively. Thank you for a job well done! My service tech, Evan Barton, really does a great job. We appreciate everything.

Paid $60–80Reasonable priceBug & insect exterminationBed bug extermination
TammieLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Tim and Brandon came over assessed our concerns, was very knowledgeable. He addressed all issues we thought we might have and told us what we could expect. He was very respectful of us, our pets and property. A+

Paid $80–100Reasonable priceAnt exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
WynonaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Have an ant problem. Since Orkin has been coming I’ve seen only a few. The workers that have come have been very professional and courteous.

Reasonable priceBug & insect exterminationSpider exterminationService not listed+ Professionalism
M7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Derby was training a fellow, and she is an excellent tech to do that!

Paid $100–120Reasonable priceGeneral pest inspectionBug & insect extermination
Gerda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Was great service! Jacob was super friendly, knowledgeable and helpful.

Paid $40–60Reasonable priceFlea & mite exterminationCockroach exterminationBug & insect extermination
KarenLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

They text you when they are coming and when they have arrived. Friendly and professional service

Reasonable priceAnt exterminationBug & insect extermination+ Punctuality+ Professionalism
Meredith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Excellent service!

Bug & insect extermination
Wendy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Everyone has been so nice and accommodating to our needs. Answered questions we had and let us know what to expect next.

Paid $200+Not sureCockroach exterminationBug & insect exterminationBed bug extermination
Kris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jay is always nice and polite. Very informative. He is great 🙂

Paid $40–60Not sureBug & insect extermination
Robin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have a regular scheduled service contract. Service is very consistent, professional and polite. Also checks if there are any insects that have been bothering you in between.

Reasonable priceBug & insect extermination

Show more bug & insect extermination reviews (142 more) →

Price

$99+3% vs typical mosquito control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 63%Overpriced 4%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection368$53–$103
Ant extermination302$55–$173
Spider extermination282$61–$134
Cockroach extermination239$106–$323
Rodent extermination217$81–$323
Bug & insect extermination182$60–$126
Home inspection144$53–$179
Mosquito extermination121$66–$83

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