Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty84−1.6Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Orkin

West Terre Haute, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 60 mosquito control services · 4.8★ from 2,179 Google reviews

Report card

Percentile vs other mosquito control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 83% of mosquito control services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 77% of mosquito control services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 84% of mosquito control services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of mosquito control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of mosquito control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of mosquito control services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.102
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$145–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 32
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 102 Google reviews tagged “Flea & mite extermination” · showing 20

Cheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Pierce was the tech that came from Orkin to our home. He was fantastic! Very mom knowledgeable & friendly! I highly recommend him! Gr8 service & a friendly smile & face! The first service showed positive results! Thank you Pierce & thank you Orkin!

Paid $200+Reasonable priceFlea & mite extermination
Helen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

So we don’t have any spiders or any type of critters

Paid $140–160Reasonable priceHome inspectionFlea & mite exterminationMosquito extermination+ Professionalism
Heather2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience. Very nice & knowledgeable. Great experience!

Paid $160–180Reasonable priceTermite exterminationSpider exterminationFlea & mite extermination
Kellie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Josh does an amazing job taking care of our home and property! We really appreciate his work!

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Josh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service and friendly

Paid $60–80Great priceFlea & mite exterminationGeneral pest inspectionBug & insect extermination
Baron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Technician extremely professional and very nice!

Paid $200+Reasonable priceFlea & mite extermination
johnathon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great service very professional and kind recommend 5 stars.

Paid $80–100Great priceHome inspectionRodent exterminationFlea & mite extermination
TammieLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Tim and Brandon came over assessed our concerns, was very knowledgeable. He addressed all issues we thought we might have and told us what we could expect. He was very respectful of us, our pets and property. A+

Paid $80–100Reasonable priceAnt exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
Gerda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Was great service! Jacob was super friendly, knowledgeable and helpful.

Paid $40–60Reasonable priceFlea & mite exterminationCockroach exterminationBug & insect extermination
DonnaLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Orkin is very good they will answer any of your questions and they checked everywhere or anything you have a problem with was very careful and was wearing gloves while he did the inside of my home made me feel very safe

Paid $60–80Reasonable priceHornet & wasp exterminationTermite inspectionSpider extermination
Kami2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast service resolved my pest issues! HIGHLY RECOMMENDED!

Paid $200+Reasonable priceFlea & mite extermination
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The man that comes to my house is so sweet and helpful he goes out of his way to help me do anything I ask him that's really not his job. Takes my garbage out for me

Reasonable priceSpider exterminationFlea & mite extermination
MariahLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Evan arrived promptly and listened to my issues. He also explained what the treatment plan would be. Treatment was done quickly. I do not know if the main problem has been solved as treatment was done today. But I can say the wasps are drastically decreased from my front door. Very happy with the treatment as of now.

Reasonable priceHornet & wasp exterminationFlea & mite extermination
RobertLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

Jay's, one of the employees came in and very friendly guy. Spray were needed to be sprayed upstairs downstairs on the 2 story. Building my outside yard and trees. I think as many mosquitoes and ticks and other insects that's here. I felt it wasn't enough spray. But this was the first time outside, so we'll see how…

Paid $200+Reasonable priceHome inspectionSpider exterminationFlea & mite extermination
CassiLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tim was very professional and called me when he was on his way, as he was leaving and gave great instructions! So far I have had a great experience and I chose to get continued services monthly.

Flea & mite extermination
selena8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jay was very professional and attentive to our needs. Gave good suggestions to help remedy an issue in our sunroom.

Flea & mite exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Quality+ Professionalism
Gayle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

As usual Tim was very professional and courteous. He is becoming a trusted friend and we are very comfortable and pleased to have him treat our home.

Ant exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Andy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nice job

Flea & mite extermination+ Responsiveness+ Punctuality+ Quality
RebeccaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

A wonderful service with Friendly and Polite people ..

Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
BillLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quite a network Maybe the only suggestion I have and it's a benefit of small town life but, if we had the same tech come each time or at least 60-70% of the time, we could develop a history and address primary concerns on a more familiar and continuing level. We have a different person every visit and they are…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

Show more flea & mite extermination reviews (82 more) →

Price

$99+3% vs typical mosquito control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 63%Overpriced 4%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection368$53–$103
Ant extermination302$55–$173
Spider extermination282$61–$134
Cockroach extermination239$106–$323
Rodent extermination217$81–$323
Bug & insect extermination182$60–$126
Home inspection144$53–$179
Mosquito extermination121$66–$83

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