Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty84−1.6Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Orkin

West Terre Haute, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 60 mosquito control services · 4.8★ from 2,179 Google reviews

Report card

Percentile vs other mosquito control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 83% of mosquito control services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 77% of mosquito control services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 84% of mosquito control services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of mosquito control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of mosquito control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of mosquito control services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.369
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$53–$103
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 49
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 369 Google reviews tagged “General pest inspection” · showing 20

Sherri8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Professional and personable. Explained everything in detail. Extremely happy with the service.

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Professionalism
Steven6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

The service technician is very friendly and conscientious about his job.

Paid $100–120Reasonable priceAnt exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Peirce ,our technician was very kind and thorough.

Reasonable priceGeneral pest inspection
Tyler3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Justin was thorough and was able to get us taken care of!

Paid $40–60Reasonable priceGeneral pest inspection
LibbyLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Good job

Paid $80–100Reasonable priceGeneral pest inspection
RandyLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Always happy with results. Friendly staff

Paid $60–80Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Value
LeeannaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Initial setup price was a little bit more than expected but the monthly price is under $100. They were polite, courteous, did a through inspection and a thorough job at spraying for pests

Paid $180–200Reasonable priceGeneral pest inspection
Andrea6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tim Price is amazing! Comes when we need him and takes good care of our school.

Paid $80–100Not sureGeneral pest inspection
Joe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Evan does a wonderful job for us. We've had no issues with mice or bugs bothering us since he started servicing our house. Always professional and lets us know when he is coming and asks us what we need. Highly recommend him and Orkin!

Paid $40–60Reasonable priceGeneral pest inspection
Kellie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Josh does an amazing job taking care of our home and property! We really appreciate his work!

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
JacquelynLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We've been a client for close to 10 years. For the past year Evan has been keeping out house safe. He makes sure to text us when he's on the way and asks if there are any areas or issues we're seeing every time. And if anything becomes an issues between appointments, he makes sure it's handled.

Paid $40–60Great priceRodent exterminationSpider exterminationGeneral pest inspection
Colin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Evan has been servicing my home in Palestine, IL since we bought it in 2023, and all the bugs that came with it. We tried to resolve issues on our own at first, but once we caved and Evan was dispatched, he has made sure we have had zero issues. He is truly a very nice person! And accommodating! Heck, I even enjoy…

Paid $40–60Reasonable priceGeneral pest inspection
Cheyenne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Justin is awesome! He has wonderful communication skills and makes sure he explains everything he’s doing and why!! Couldn’t be happier with the service he provides!

Paid $60–80Great priceSpider exterminationGeneral pest inspectionCockroach extermination
Erika3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve been using Orkin for about a year now and have been very pleased with their service. They are always timely with routine appointments, and Justin has been especially helpful and responsive. Whenever I’ve needed additional care or had a concern, he is very receptive to text messages and quick to help. He has…

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Bobbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service and very friendly

Paid $80–100Reasonable priceGeneral pest inspectionMosquito extermination
Sonia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Justin from Orkin- Terre Haute does an amazing job! If I have any issues I just contact him and he is right there handling it! He is extremely friendly and he does such a good job! I have grandbabies who live with me and he is so mindful of where he sprays but always making sure to get my house completely treated! I…

Paid $60–80Great priceGeneral pest inspection
Belinda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Evan, serving Robinson, has always been great. Living in country brings an array of different pest activity. Evan has helped to control and eliminate those pests. Super nice guy, respectful and professional.

Paid $40–60Great priceRodent exterminationSpider exterminationGeneral pest inspection
Rockie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve been an Orkin customer since 2023, and they’ve consistently taken great care of us. They serviced our previous property, and when we moved into our newly purchased home, transferring our service over was just about seamless. What I appreciate most is that the service doesn’t stop at the scheduled appointments.…

Not sureHome inspectionGeneral pest inspectionMosquito extermination
ElijahLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Decided to go with Orkin after spotting some cockroaches in my house. Josh came out and did a great job with spraying a perimeter around my house and spraying around areas inside. Would recommend to anyone with a bug problem.

Paid $180–200Reasonable priceHome inspectionGeneral pest inspectionCockroach extermination
Brysta1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tim is very personable, professional and over all a great guy! We appreciate his kindness and professional opinion when we have questions or issues.

Paid $100–120Reasonable priceGeneral pest inspectionMosquito extermination

Show more general pest inspection reviews (349 more) →

Price

$99+3% vs typical mosquito control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 63%Overpriced 4%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection368$53–$103
Ant extermination302$55–$173
Spider extermination282$61–$134
Cockroach extermination239$106–$323
Rodent extermination217$81–$323
Bug & insect extermination182$60–$126
Home inspection144$53–$179
Mosquito extermination121$66–$83

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