Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty84−1.6Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREOrkin
West Terre Haute, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 60 mosquito control services · 4.8★ from 2,179 Google reviews
Report card
Percentile vs other mosquito control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 83% of mosquito control services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 77% of mosquito control services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 84% of mosquito control services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of mosquito control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of mosquito control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of mosquito control services.A
100
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for general wildlife removal
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$190–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “General wildlife removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 24
All 13 Google reviews tagged “General wildlife removal”
Stormi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Justin has been awesome to help with our bug and insect problem. He is extremely responsive and prompt and always happy to come out and take a look.
Bug & insect exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
Ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Great company to do business with. .
Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
MAMA4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Chris is awesome and always takes care of us! Knowledgeable Kind Caring Professional
Hornet & wasp exterminationMosquito exterminationGeneral pest inspection
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★
Great service and has taken care of our pest issues! Price is very reasonable. Our Orkin Man is great, we have had a few different guys. They listen and will work with you as much as possible on the schedule!! I definitely recommend Orkin to anyone living in Greene county!!
Ant exterminationBed bug exterminationBee extermination
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
I am 100% satisfied with the work Orkin did to my crawl space and attic—the men were so professional and explained everything as they were doing the work—I’m so relieved that my house is now protected and safe from moisture and wildlife. Their yearly follow up plan and the weather station gives me such peace of mind—5 stars!
General pest inspectionRodent exterminationGeneral wildlife removal
Jonathan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Rating only, no written review.
Cockroach exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Brandi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
DerickCourtney1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant exterminationGeneral wildlife removal
Larry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Flea & mite exterminationMosquito exterminationGeneral pest inspection+ Professionalism
Kristy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Mosquito exterminationGeneral wildlife removal+ Responsiveness+ Professionalism+ Value
Bobbie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Kaitlyn5 years ago★★★★★
Rating only, no written review.
Ant exterminationBee exterminationCockroach extermination+ Professionalism
Rose5 years ago★★★★★
Rating only, no written review.
Ant exterminationRodent exterminationSpider extermination
Price
$99+3% vs typical mosquito control services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 24%Reasonable 63%Overpriced 4%Not sure 9%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 368 | $53–$103 |
| Ant extermination | 302 | $55–$173 |
| Spider extermination | 282 | $61–$134 |
| Cockroach extermination | 239 | $106–$323 |
| Rodent extermination | 217 | $81–$323 |
| Bug & insect extermination | 182 | $60–$126 |
| Home inspection | 144 | $53–$179 |
| Mosquito extermination | 121 | $66–$83 |
