Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty84−1.6Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Orkin

West Terre Haute, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 60 mosquito control services · 4.8★ from 2,179 Google reviews

Report card

Percentile vs other mosquito control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 83% of mosquito control services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 77% of mosquito control services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 84% of mosquito control services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of mosquito control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of mosquito control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of mosquito control services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.150
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$53–$179
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 150 Google reviews tagged “Home inspection” · showing 20

Cathy17 hours ago★★★★★

Jacob is the best. Nice young man with great manners. Hard worker

Paid $100–120Not sureHome inspectionHornet & wasp extermination
Nola8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

He was very nice and did a good job. He explained everything to us .

Paid $20–40Great priceHome inspectionCockroach extermination
Jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Peirce ,our technician was very kind and thorough.

Reasonable priceGeneral pest inspection
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Jay is professional, courteous and thorough

Paid $100–120Reasonable priceHome inspection
Janet1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Evan is very thorough and answers any questions I have about our problem. He even sprayed around the inside of the garage, which has not been done before.

Paid $60–80Reasonable priceHome inspectionRodent extermination
LibbyLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Good job

Paid $80–100Reasonable priceGeneral pest inspection
BarbieLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

The guy that comes out to my home.His name is jacob and he is very nice and caring and I really enjoy him he is a great help to me he is a blessing

Paid $200+Great priceHome inspection
Heather5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I think they are the best!

Paid $60–80Great priceHome inspection
RandyLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Always happy with results. Friendly staff

Paid $60–80Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Value
Alisha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Jay was incredible. He explained everything, took his time, answered all questions I had and was very thorough.

Paid $180–200Great priceHome inspection
Patel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great service. Best workers, helpful employees.

Paid $40–60Great priceHome inspectionHornet & wasp exterminationTermite inspection
Jane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very polite sales manager and application guy. I was devastated to think that “bed bugs” had invaded my home. They never made me feel embarrassed and treated me very nicely

Home inspectionCockroach exterminationBed bug extermination
Helen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

So we don’t have any spiders or any type of critters

Paid $140–160Reasonable priceHome inspectionFlea & mite exterminationMosquito extermination+ Professionalism
Andrea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Timothy Price is one of the best guys at orkin

Paid $40–60Reasonable priceHome inspection
Thaddeus1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jay is the only good thing about Orkin. He's always checking to see if there are any problems. If I need to change schedule date he is always super nice about it. I've had other technicians in the past some were good. But Orkin has a bad habit of changing a technician and not letting you know. I have no problems…

Paid $100–120OverpricedHome inspection
Dustin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fast, friendly, efficient, and easy on the wallet if you're in the Lawrence county area I recommend Justin Hatcher

Paid $160–180Great priceHome inspection
Lori1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Justin is always professional and friendly and answers all of my questions and concerns!!! I can tell Justin enjoys his job, clients and working for Orkin!!:)

Paid $60–80Reasonable priceHome inspection
Freddy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Bryan was very Professional and informative!

Paid $140–160Reasonable priceHome inspection
Rockie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve been an Orkin customer since 2023, and they’ve consistently taken great care of us. They serviced our previous property, and when we moved into our newly purchased home, transferring our service over was just about seamless. What I appreciate most is that the service doesn’t stop at the scheduled appointments.…

Not sureHome inspectionGeneral pest inspectionMosquito extermination
ElijahLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Decided to go with Orkin after spotting some cockroaches in my house. Josh came out and did a great job with spraying a perimeter around my house and spraying around areas inside. Would recommend to anyone with a bug problem.

Paid $180–200Reasonable priceHome inspectionGeneral pest inspectionCockroach extermination

Show more home inspection reviews (130 more) →

Price

$99+3% vs typical mosquito control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 63%Overpriced 4%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection368$53–$103
Ant extermination302$55–$173
Spider extermination282$61–$134
Cockroach extermination239$106–$323
Rodent extermination217$81–$323
Bug & insect extermination182$60–$126
Home inspection144$53–$179
Mosquito extermination121$66–$83

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