Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty84−1.6Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Orkin

West Terre Haute, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 60 mosquito control services · 4.8★ from 2,179 Google reviews

Report card

Percentile vs other mosquito control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 83% of mosquito control services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 77% of mosquito control services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 84% of mosquito control services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of mosquito control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of mosquito control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of mosquito control services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.102
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$188
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#41 / 45
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.88%

All 102 Google reviews tagged “Hornet & wasp extermination” · showing 20

Cathy17 hours ago★★★★★

Jacob is the best. Nice young man with great manners. Hard worker

Paid $100–120Not sureHome inspectionHornet & wasp extermination
Meggan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

A new face, but a very kind, thorough Technician. Brian was personable, patient, and understanding, answered all my questions and completed his job to the fullest. I hope to continue to see him for my monthly Orkin treatments (as I prefer the same/familiar person every time). Highly recommended. Thank you!!

Reasonable priceHornet & wasp exterminationRodent exterminationBug & insect extermination
Patel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great service. Best workers, helpful employees.

Paid $40–60Great priceHome inspectionHornet & wasp exterminationTermite inspection
CameronLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Justin has been the best for getting service done at our house and I have nothing negative to say about their service. they make getting pest control very easy and they do a very good job. We had a huge wasp infestation at the house and within atleast one or two treatments they were gone.

Paid $100–120Reasonable priceHornet & wasp extermination
Kellie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Josh does an amazing job taking care of our home and property! We really appreciate his work!

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
BrandonLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

They got my appointment wrong. I told the lady 2 - 4 works best for me. She told me that works for them. Couple hrs later a man called me to about my appointment. I told him I already made my appointment. Well then today a man name Levi show up at 10 am. We'll before he was supposed to show up. So apparently…

Paid $200+OverpricedHornet & wasp extermination
Terissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

⭐⭐⭐⭐⭐ I highly recommend Levi D. with Orkin! He came out to take care of a yellow jacket problem at my daycare and was extremely professional, knowledgeable, and friendly. He even took a few minutes to show several of my daycare kids the yellow jacket nest through the window, which they thought was pretty cool!…

Reasonable priceHornet & wasp extermination
Debbie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

She done a wonderful job

Paid $80–100OverpricedHornet & wasp extermination
Smyth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brian did a good job.

Reasonable priceHornet & wasp extermination
Sheena2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brad our Orkin tech is the best! Always prompt with any request we may have and always friendly and helpful with any questions we may have.

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Chris9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very nice knowledgeable tech.

Paid $200+Reasonable priceHornet & wasp exterminationBug & insect exterminationAnt extermination
DonnaLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Orkin is very good they will answer any of your questions and they checked everywhere or anything you have a problem with was very careful and was wearing gloves while he did the inside of my home made me feel very safe

Paid $60–80Reasonable priceHornet & wasp exterminationTermite inspectionSpider extermination
Ace6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The woman who answered the phone (I feel so bad I cannot remember her name) was SO nice and kind, and set things up so fast for me when I discovered we had a wasp infestation in both our front and back yard. Brandon came out early, took care of my house’s issues despite a couple of set backs (my fault, not his!)…

Paid $200+Reasonable priceHornet & wasp extermination
Kristi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The service guy was very friendly and knowledgeable about my problem!

Paid $200+Reasonable priceHornet & wasp extermination
MariahLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Evan arrived promptly and listened to my issues. He also explained what the treatment plan would be. Treatment was done quickly. I do not know if the main problem has been solved as treatment was done today. But I can say the wasps are drastically decreased from my front door. Very happy with the treatment as of now.

Reasonable priceHornet & wasp exterminationFlea & mite extermination
Dennis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Think hes finally getting it under control, thank you

Hornet & wasp extermination
Braydyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jacob did an incredible job at helping me figure out where the wasps in my home were and I greatly appreciate his help Exterminating the Wasps from the top of the house. He was also very informative and kept me in the loop with what was going on and what was happening along with spraying the outside of the house…

Hornet & wasp exterminationSpider exterminationBug & insect extermination
Cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

He is a good person He did a great job. Send him from now on since Bobbie became an office girl so my new one said that Bobbie calls himself that lol

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Jill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

quick service and dependable

Hornet & wasp extermination+ Punctuality+ Professionalism
Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very pleasant snd friendly and professional

Home inspectionHornet & wasp exterminationSpider extermination

Show more hornet & wasp extermination reviews (82 more) →

Price

$99+3% vs typical mosquito control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 63%Overpriced 4%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection368$53–$103
Ant extermination302$55–$173
Spider extermination282$61–$134
Cockroach extermination239$106–$323
Rodent extermination217$81–$323
Bug & insect extermination182$60–$126
Home inspection144$53–$179
Mosquito extermination121$66–$83

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