Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty84−1.6Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Orkin

West Terre Haute, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 60 mosquito control services · 4.8★ from 2,179 Google reviews

Report card

Percentile vs other mosquito control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 83% of mosquito control services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 77% of mosquito control services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 84% of mosquito control services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of mosquito control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of mosquito control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of mosquito control services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.217
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 49
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 217 Google reviews tagged “Rodent extermination” · showing 20

Janet1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Evan is very thorough and answers any questions I have about our problem. He even sprayed around the inside of the garage, which has not been done before.

Paid $60–80Reasonable priceHome inspectionRodent extermination
Meggan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

A new face, but a very kind, thorough Technician. Brian was personable, patient, and understanding, answered all my questions and completed his job to the fullest. I hope to continue to see him for my monthly Orkin treatments (as I prefer the same/familiar person every time). Highly recommended. Thank you!!

Reasonable priceHornet & wasp exterminationRodent exterminationBug & insect extermination
RandyLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Always happy with results. Friendly staff

Paid $60–80Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Value
Osbaldo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Like tim he's very professional thank u

Paid $40–60Reasonable priceRodent extermination
JacquelynLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We've been a client for close to 10 years. For the past year Evan has been keeping out house safe. He makes sure to text us when he's on the way and asks if there are any areas or issues we're seeing every time. And if anything becomes an issues between appointments, he makes sure it's handled.

Paid $40–60Great priceRodent exterminationSpider exterminationGeneral pest inspection
Belinda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Evan, serving Robinson, has always been great. Living in country brings an array of different pest activity. Evan has helped to control and eliminate those pests. Super nice guy, respectful and professional.

Paid $40–60Great priceRodent exterminationSpider exterminationGeneral pest inspection
staci1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Tim Price is one of the most professional and personable people I know. He is always on time and does an excellent job. I never see a mouse or a spider since he started servicing my house.

Paid $40–60Great priceGeneral pest inspectionRodent exterminationSpider extermination
Sheena2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brad our Orkin tech is the best! Always prompt with any request we may have and always friendly and helpful with any questions we may have.

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My service with Tim Price is amazing he does and exceptional job. Tim is a great representative of Orkin and a very great guy as well.

Paid $60–80Reasonable priceRodent extermination
Jaimee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brad does a great job and we appreciate his high level of professionalism working around the children and families in our pediatric clinic!

Not sureRodent extermination
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Justin H. is great! He has always taken care of us and anything we’ve needed. I would highly recommend him and Orkin to anyone needing services.

Paid $80–100Reasonable priceHome inspectionRodent exterminationSpider extermination
Carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Started with Orkin 3 months ago and I can see the difference it has made. Brad is very professional and courteous. He sprays everything down and sets the traps as needed. In addition, Brad explains everything that he is doing. Highly recommend!

Great priceHome inspectionRodent extermination
Mr7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Evan was our Orkin guy in Robinson Illinois today and he is awesome. He checks everything first and then sprays and he set his traps. I would highly recommend him.

Paid $80–100Great priceHome inspectionRodent exterminationGeneral pest inspection
Trevor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

If i could leave 0 stars I would. We have been a long time customer, paying monthly for them to come for years now. Finally decided to have them do a big project in our crawl space to keep the mice out, and they basically ghost us during the entire process until my wife constantly, nonstop calls bugging them wanting…

OverpricedHome inspectionRodent exterminationGeneral pest inspection
Angel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Justin is amazing ! He answered all our questions we had. He was very detailed on explaining everything to us , he took his time & I couldn’t have asked for a better person to come help us with our insect issues.

Paid $180–200Great priceHome inspectionRodent extermination
AmberLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The Orkin Pro Im working with, Justin Hatcher, has the best personality and makes me feel extremely comfortable, which is absolutely great because I am very shy. He has done a very thorough and outstanding job! Im very glad I chose Orkin for my issue. I pay monthly for 12 months, but they solved my problem in three.

Paid $40–60Reasonable priceHome inspectionRodent exterminationCockroach extermination
johnathon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great service very professional and kind recommend 5 stars.

Paid $80–100Great priceHome inspectionRodent exterminationFlea & mite extermination
Keith2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Arrived on time, he was professional. Done his work quickly.

Paid $40–60Great priceRodent extermination
Rebecca4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Wondeful experience. Evan answered all our questions. And took really good care of us.

Great priceRodent exterminationMosquito extermination
Erin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Orkin sends the nicest guy to our house. He does a thorough job and checks for everything.

Paid $40–60Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination

Show more rodent extermination reviews (197 more) →

Price

$99+3% vs typical mosquito control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 63%Overpriced 4%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection368$53–$103
Ant extermination302$55–$173
Spider extermination282$61–$134
Cockroach extermination239$106–$323
Rodent extermination217$81–$323
Bug & insect extermination182$60–$126
Home inspection144$53–$179
Mosquito extermination121$66–$83

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