Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts

Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty84−1.6Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Orkin

West Terre Haute, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 60 mosquito control services · 4.8★ from 2,179 Google reviews

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Report card

Percentile vs other mosquito control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 83% of mosquito control services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 77% of mosquito control services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 84% of mosquito control services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of mosquito control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of mosquito control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of mosquito control services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.282
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$134
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 43
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 282 Google reviews tagged “Spider extermination” · showing 20

Sherri8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Professional and personable. Explained everything in detail. Extremely happy with the service.

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Professionalism
Steven6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

The service technician is very friendly and conscientious about his job.

Paid $100–120Reasonable priceAnt exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Kimberly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

We had the pleasure of meeting Levi today! He was so friendly and very professional! He made sure we felt comfortable and answered all of our questions! I would always highly recommend Levi and Orkin to everybody! Thanks Levi!

Paid $200+Great priceSpider exterminationMosquito exterminationBug & insect extermination
Karen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

My tech guy, Owen, skillfully sprayed the ant poison and was polite and personable. Thank you.

Paid $80–100Reasonable priceSpider exterminationAnt extermination
RandyLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Always happy with results. Friendly staff

Paid $60–80Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Value
Heather2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience. Very nice & knowledgeable. Great experience!

Paid $160–180Reasonable priceTermite exterminationSpider exterminationFlea & mite extermination
Kellie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Josh does an amazing job taking care of our home and property! We really appreciate his work!

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
JacquelynLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We've been a client for close to 10 years. For the past year Evan has been keeping out house safe. He makes sure to text us when he's on the way and asks if there are any areas or issues we're seeing every time. And if anything becomes an issues between appointments, he makes sure it's handled.

Paid $40–60Great priceRodent exterminationSpider exterminationGeneral pest inspection
Cheyenne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Justin is awesome! He has wonderful communication skills and makes sure he explains everything he’s doing and why!! Couldn’t be happier with the service he provides!

Paid $60–80Great priceSpider exterminationGeneral pest inspectionCockroach extermination
Erika3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve been using Orkin for about a year now and have been very pleased with their service. They are always timely with routine appointments, and Justin has been especially helpful and responsive. Whenever I’ve needed additional care or had a concern, he is very receptive to text messages and quick to help. He has…

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Belinda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Evan, serving Robinson, has always been great. Living in country brings an array of different pest activity. Evan has helped to control and eliminate those pests. Super nice guy, respectful and professional.

Paid $40–60Great priceRodent exterminationSpider exterminationGeneral pest inspection
staci1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Tim Price is one of the most professional and personable people I know. He is always on time and does an excellent job. I never see a mouse or a spider since he started servicing my house.

Paid $40–60Great priceGeneral pest inspectionRodent exterminationSpider extermination
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Justin H. is great! He has always taken care of us and anything we’ve needed. I would highly recommend him and Orkin to anyone needing services.

Paid $80–100Reasonable priceHome inspectionRodent exterminationSpider extermination
Ben4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We have had Orkin for a number of years and have always been happy with the services they have provided us. And if we ever have a need pop up they are quick to get someone out to take care of things.

Paid $40–60Reasonable priceHome inspectionSpider exterminationBug & insect extermination
Terri3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Orkin is the best! I have had no issues since they have been coming to my house!

Reasonable priceSpider exterminationAnt extermination
TammieLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Tim and Brandon came over assessed our concerns, was very knowledgeable. He addressed all issues we thought we might have and told us what we could expect. He was very respectful of us, our pets and property. A+

Paid $80–100Reasonable priceAnt exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
WynonaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Have an ant problem. Since Orkin has been coming I’ve seen only a few. The workers that have come have been very professional and courteous.

Reasonable priceBug & insect exterminationSpider exterminationService not listed+ Professionalism
Dawna15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

The guys did a great job. We're efficient and had great personality. They explained they. Preformed.

Not sureSpider extermination+ Responsiveness+ Quality+ Professionalism
Jammie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very thorough super nice and on time

Paid $180–200Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
DonnaLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Orkin is very good they will answer any of your questions and they checked everywhere or anything you have a problem with was very careful and was wearing gloves while he did the inside of my home made me feel very safe

Paid $60–80Reasonable priceHornet & wasp exterminationTermite inspectionSpider extermination

Show more spider extermination reviews (262 more) →

Price

$99+3% vs typical mosquito control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 63%Overpriced 4%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection368$53–$103
Ant extermination302$55–$173
Spider extermination282$61–$134
Cockroach extermination239$106–$323
Rodent extermination217$81–$323
Bug & insect extermination182$60–$126
Home inspection144$53–$179
Mosquito extermination121$66–$83

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