Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%61+33.3Reliability 24%41+9.9Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty60−4Momentum penalty72−2.8Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE

Orkin

West Valley City, UT · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #179Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.7★ from 1,593 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 61% of wildlife removal services.B
61
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 41% of wildlife removal services.C
41
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 60% of wildlife removal services.B
60
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 72% of wildlife removal services.B
72
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 92% of wildlife removal services.A
92

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for bee extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.43
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$181–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 46/100.How Job match is calculatedBuilt only from reviews Google tagged “Bee extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#88 / 88

All 30 Google reviews tagged “Bee extermination”

Kristen13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great service. Very knowledgeable. Would recommend to anyone needing pest services.

Rodent exterminationSpider exterminationGeneral pest inspection
ALocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

In my experience, Orkin is the best place to go for all your pest control needs. They’ve been coming to my home since we bought it, over 7 years ago and to our house in Nevada before that. All of their representatives have been professional, kind, and good at their job. You really can’t ask for more. Don’t be fooled…

Ant exterminationBee exterminationCockroach extermination+ Quality+ Professionalism+ Value
Dustin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Service was excellent the technician was very professional kind and courteous!

Hornet & wasp exterminationRodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
ShelleyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★

Vince did our service(Orkin) and was completely professional and thorough. He answered all my questions and concerns with respect and went to work on them. He really went above and beyond. I hope we get Vince back for our regular service every time. Editing my review from 5 stars to 2. Orkin as a business is a…

Ant exterminationBed bug exterminationBee extermination
CLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Orkin is worth every penny. The staff are professional and know their pests. I have continued to use them for five years at my home and have never been disappointed. I would highly recommend them to anyone.

Ant exterminationBee exterminationBug & insect extermination
Peggy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He was very respectful of everyone in the house. Wore covers on his shoes and was very good to explain what he was doing. Thank you.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Leticia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

You guys are very good at what you do thank you well tell friends and family about you guys thank you

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Cal13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kevin is a great guy! I prefer Orkin over all others, seems local companies aren't as communicative and their formula less powerful than Orkin. Some scheduling issues sometimes but hopefully it's gonna be nipped in the bud in the coming sessions.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Quality+ Professionalism
Valley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rafael is great. He always does a great job ie very through and complete.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality
Steven3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Not happy with Orkin just showing up without notifying me, like today (2/17/22) Outside, front yard service performed - Want prorated pricing!

Bee exterminationGeneral pest inspectionRodent extermination
Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Technician Was supposed to contact us to tell us he was coming and he did not. He arrived and did a treatment that we did not request that required us to water outside our house and keep our dog Off the area where he spread chemical pebbles without telling us he was going to do this. I will be looking for another service to replace Orkin

Ant exterminationBee exterminationGeneral pest inspection− Responsiveness− Quality
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Have been professional and efficient in their service. Communication is good (this is a property I manage) but there have been times when the auto scheduling system doesn’t do a very good job. Overall very satisfied.

Ant exterminationBee exterminationGeneral pest inspection+ Professionalism
thor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great company. I use them mostly for the Box Elder bugs and they definitely help. The lack of other pests was just a bonus for me. Any time I call they are quick to respond and their techs are great.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
Alyssa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They are always super friendly and professional and are very good at letting you know when they will be there and sticking to their time frames. Great company in my opinion.

Ant exterminationBee exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Danny8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Sprayed for yellow jackets. Need to see if effective over the next week.

Bee extermination+ Professionalism
Launa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We’ve been using Orkin for years and I’ve always been happy with their work. They’re very accommodating, professional and thorough.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
CarliLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I can’t really give a full review of their services until I notice a difference in the spiders and beetles that are in my house. The representative was kind and cleaned the house on the outside. We use them for work and I’ve been happy with their work, which is why I chose them on my house.

Ant exterminationBee exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Jesse3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Jim and Hayden were beyond professional, especially in today’s pandemic environment, and friendly with their service. I truly hope they are the technicians for all of my follow up scheduled visits because of how wonderful they were!!

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Professionalism
garrett3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
DeshawnLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Quality+ Professionalism
Angela10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Rating only, no written review.

Bee exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Danielle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Don9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Raymond13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Cory5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★

Rating only, no written review.

Ant exterminationBee exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
deanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationHornet & wasp extermination+ Punctuality+ Professionalism
Adam8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationMosquito extermination+ Punctuality+ Quality+ Professionalism
Robyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination− Responsiveness
LucianaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
BobEdited 6 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationHornet & wasp extermination+ Quality

Price

$130+22% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 62%Overpriced 6%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination318$56–$131
General pest inspection247$63–$124
Rodent extermination178$73–$323
Ant extermination174$76–$246
Hornet & wasp extermination117$81–$246
Bug & insect extermination114$73–$136
Cockroach extermination88$83–$214
Home inspection64$66–$159

Compare with