Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%61+33.3Reliability 24%41+9.9Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty60−4Momentum penalty72−2.8Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE

Orkin

West Valley City, UT · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #179Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.7★ from 1,593 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 61% of wildlife removal services.B
61
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 41% of wildlife removal services.C
41
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 60% of wildlife removal services.B
60
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 72% of wildlife removal services.B
72
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 92% of wildlife removal services.A
92

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.114
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.70
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 63/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#115 / 119
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 114 Google reviews tagged “Bug & insect extermination” · showing 20

Ernie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Trevor did a great job. Very professional

Paid $100–120Reasonable priceSpider exterminationFlea & mite exterminationBug & insect extermination
Aaron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

A great company that knows the business and customers!

Paid $100–120Great priceHome inspectionRodent exterminationSpider extermination
JennLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

Orion has done a good job for us. I don’t feel like they are trying to upsell too much- just want to take care of us. The last person who came seemed so nervous she would offend me about telling me that we also have to manage the fruit flies in our kitchen - I have kids, they leave stuff out, it’s ok! We are doing our best.

Paid $100–120Reasonable priceGeneral pest inspectionBug & insect extermination
Ed10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Orkin's specialist was communicative, fast, and effective. I highly recommend them.

Hornet & wasp exterminationSpider exterminationBug & insect extermination
Brenda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Very friendly and efficient. We have been with Orkin for over two years now and have never had a complaint. Great people!

Paid $100–120Great priceRodent exterminationSpider exterminationGeneral pest inspection
Kate2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Garrett is always thorough, friendly, informative and professional. I have no rodent or bug issues!

Reasonable priceBug & insect extermination
BradyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We’ve had an incredible experience with the team at Orkin, specifically Garrett - we moved in this summer, discovered the biggest spiders and whatever else you could imagine and immediately after contacting Orkin and having Garrett out, our issue was resolved! Couldn’t ask for a better organization to partner with on this.

Great priceSpider exterminationGeneral pest inspectionMosquito extermination
Steph3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Chris from Tooele county came out and was absolutely wonderful! He was kind and professional and did a thorough investigation on his initial appointment to figure out exactly where and what he needed to treat for. We are happy we went with Orkin

Paid $80–100Great priceBug & insect extermination
Daryn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Used Orkin's services in the past. Called them back after being away for a while. The service tech was thorough, polite, friendly, and eager to help with my bug problems.

Reasonable priceGeneral pest inspectionBug & insect extermination
RobertLocal Guide · 115 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Not a good company - bad service - bad support - no way to contact the - they how up and give you no options to an actual appointment and there is no way to cancel. Most important, their bug sprays are inneffective. Buy some spray from Home Depot and avoid these scammers.

Paid $200+OverpricedBug & insect extermination
William8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Larry and Braden have been terrific. They are not just friendly and thorough, but also informative. And they are always willing to go the extra mile. *Hayden, too!

Paid $80–100Reasonable priceRodent exterminationSpider exterminationBug & insect extermination
Corey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Orkin is great to work with to solved pest control at my house. Garrett is wonderful to work with. He helps work with me and finds solution.

Paid $160–180Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
BozLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Collin always does a great job. He takes his time, is methodical with the application, and has great attention to detail. He's also personable and listens to my concerns.

Paid $40–60Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
GordonLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Orkin continues to provide well qualified courteous service technicians.

Spider exterminationGeneral pest inspectionBug & insect extermination
MarkLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Lee did a thorough and professional job. He impressed me with his knowledge of different spiders that we found. He found areas that needed attention and doubled up on the applications to address the need inside and outside. Especially for spiders. He also eliminated two wasp’s nests. He quickly took ownership to…

Hornet & wasp exterminationRodent exterminationSpider extermination
ZachLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris was aweaome, professional but personable at the same time he made sure to explained to us all the different things he was going to do and what the plan is if things got better, no change, or worse he had a plan for everything that will help us get ride of and make sure the creepy crawlies dont make a creepy comback

Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
Simon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Are tech was GREAT AND ANSWERED ALL MY QUESTIONS

Reasonable priceBug & insect extermination
ValLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always comes and take care of my pest control needs. Even if there is an “additional” pest problems as there was today. Very good service. Jesse sprayed for all the dozens of wasps and I truly appreciated that. Still highly recommend them

Hornet & wasp exterminationRodent exterminationSpider extermination
DanielleLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They were able to come same day to o deal with a massive ant problem we were having. We signed up for the full service package and look forward to our ant free/bug free home. The tech was super personable, professional, efficient, and he took some time to explain things to us to help us better understand how to help…

Reasonable priceBug & insect exterminationAnt extermination
Jannethe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional and fast working. Definitely would be contacting again to do more work.

Great priceBug & insect extermination

Show more bug & insect extermination reviews (94 more) →

Price

$130+22% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 62%Overpriced 6%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination318$56–$131
General pest inspection247$63–$124
Rodent extermination178$73–$323
Ant extermination174$76–$246
Hornet & wasp extermination117$81–$246
Bug & insect extermination114$73–$136
Cockroach extermination88$83–$214
Home inspection64$66–$159

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