How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%61+33.3Reliability 24%41+9.9Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty60−4Momentum penalty72−2.8Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCOREOrkin
West Valley City, UT · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #179Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.7★ from 1,593 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for cockroach extermination
Clear ✕All 88 Google reviews tagged “Cockroach extermination” · showing 80
So Far So GOOD 👍🏻 Our exterminator Pro was VERY informative and friendly for our first visit. We are having recurring visits for our cochroach and spider problem. I Highly Recommend!!!
Terrible guy showed up saw him on my camera, also received a text. I waited for him by the back door for 15 min. I saw him on his phone. Went to put my shoes on came back and he was gone. Then they sent this review like he showed up. I also rescheduled they didn’t show.
Orkin always on time and the service is great. Thank you for all your hard work.
In my experience, Orkin is the best place to go for all your pest control needs. They’ve been coming to my home since we bought it, over 7 years ago and to our house in Nevada before that. All of their representatives have been professional, kind, and good at their job. You really can’t ask for more. Don’t be fooled…
Would leave zero stars if I could. I own a duplex and did a move out inspection Sunday for one of the units being recently vacated. The prior tenants left cockroaches! They never told us about them. I called orkin because they were one of the only pest companies open on Sundays. I called and the rep was kind and I…
I could never have imagined service that constantly exceeds expectations. With Orkin pest are never things I worry about. 10 years and counting.
We really love our Orkin service rep! MEGAN you rock! Thanks for being a great Orkin rep! Fast, thourou and friendly! Been Orkin customers for several years and I am bug fee! Spider free!
Service was excellent the technician was very professional kind and courteous!
Tech is amazing, communicative and on time every time
The technician that came out was amazing he was very thorough and informative. He had great customer service and I feel confident we will finally get the problem under control now that we've used a professional.
Vince did our service(Orkin) and was completely professional and thorough. He answered all my questions and concerns with respect and went to work on them. He really went above and beyond. I hope we get Vince back for our regular service every time. Editing my review from 5 stars to 2. Orkin as a business is a…
Preston, is always professional and very polite and very helpful in my problem with cockroches and he is the only one I would like to come to my home as I feel comfortable with him to do the proper job to provide and protect my property. Today, as usual, Preston took very good care of my needs. I have new…
Orkin is worth every penny. The staff are professional and know their pests. I have continued to use them for five years at my home and have never been disappointed. I would highly recommend them to anyone.
On time, friendly, social distanced and masked
Lee, is my tech he is awesome he is very thorough and does a terrific job he very knowledgeable also.I've had other tech's they were good but Lee go's above and beyond.
I was very happy with the services given and also the information about what was being done. 👍
The guy was very nice. I can’t give a rate. Because I didn’t watch where he was spraying so I don’t know if he went in some rooms.
Always friendly
Spencer did a terrific job. He explained as he went on.
Kody is amazing! Extremely helpful and responsive!
Very friendly EXPLAINED everything that was doing
They're nice and explain what they're doing or do
Great and amazing service
Used this company because of a bad several bug infestation. They quarantine their work.
I’ve enjoyed working with Orkin for the most part. It started out a bit bumpy because of some staffing issues, which is why I put in 4 stars. I also didn’t feel like the initial house inspection was as thorough as it could have been. But my past few services have been great. Super easy, punctual, quick. And I…
I really wish they would tell me when they were planning on coming. They set up the schedule without consulting me. I had to constantly reschedule because it was always a surprise when they were coming. The last time they came, they didnt even give a warning. I just got a service report and a bill. I was not made…
Great people to work with
John came and he was very knowledgeable and was very detailed in the process of what he would do, how he would do it, what to do after, etc. We really felt like we were in good hands.
The guy was incredibly knowledgeable as well as amazingly friendly. He sprayed and put out traps. I would definitely recommend them to anyone.
Kevin is a great guy! I prefer Orkin over all others, seems local companies aren't as communicative and their formula less powerful than Orkin. Some scheduling issues sometimes but hopefully it's gonna be nipped in the bud in the coming sessions.
Spencer came on time for our initial treatment. He did a wonderful job, going above and beyond to make sure we’re satisfied with our service. He has very high emotional skills to patiently deal with my fussiness, as I asked him to wear disposable shoe covers when he came inside the house and he happily agreed. When…
Extremely effective
We’ve been using Orkin for years! They do a great job and the staff is always friendly and courteous. I would highly recommend them.
I'm extremely happy with you guys and your Orkin technicians
Such an unprofessional service by Orkins company. They were scheduled for next service and never showed up. Despite me calling them thrice for rescheduling, they do not show up. They have your money already for the service and don’t value the customer. The worst is the service guy marking his report as serviced when…
Very professional and kind.
I shared a secret/strategy with my Orkin technican w ho just left my home i ask that he only shares my sec ret with his staff/co-workers just please don't share my name &/or address! THANK UUU!!
These guys are the best! I started a monthly service years ago with them when I had an unsuspected roach infestation. The roaches were gone within a month and my house has been pest free for several years now. I would highly recommend it their staff are incredibly professional, incredibly courteous, incredibly kind…
John was our technician today he was very friendly. He answered all of my questions, and I feel like he did a very good service. He Sprayed everywhere I asked him to which made me really happy, he also Left traps everywhere in my home. Really recommend their service. I came from using moxie and I can tell the…
Tech was very helpful knowledgeable and friendly. Thank you
My technician Vince is really good at spraying areas that really bad. He is very polite. He is very thoughtful of our needs.
I’m very pleased with my service today! I was sent text messages to let me know when the representative was on the way, and when he arrived! ( on time might I add!) Vincent was very thorough and explained the service agreement and process in detail.
Best bug and pest
Great service, great tech.
Great company. I use them mostly for the Box Elder bugs and they definitely help. The lack of other pests was just a bonus for me. Any time I call they are quick to respond and their techs are great.
I felt like this company has always been on time and very communicative. Their service is great and very well affordable. I would highly recommend them if your having a big problem.
Best price and always willing to come back if we see the pests in between visits. They’re always nice to my curious 3 year old boy, too!
We’ve been using Orkin for years and I’ve always been happy with their work. They’re very accommodating, professional and thorough.
Our tech, Kent, does an outstanding job!
it was kind of a pain arranging the service and getting someone to the house, but I was very very happy with the service I got and the guy they sent out, great guy.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 318 | $56–$131 |
| General pest inspection | 247 | $63–$124 |
| Rodent extermination | 178 | $73–$323 |
| Ant extermination | 174 | $76–$246 |
| Hornet & wasp extermination | 117 | $81–$246 |
| Bug & insect extermination | 114 | $73–$136 |
| Cockroach extermination | 88 | $83–$214 |
| Home inspection | 64 | $66–$159 |
