How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%61+33.3Reliability 24%41+9.9Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty60−4Momentum penalty72−2.8Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCOREOrkin
West Valley City, UT · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #179Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.7★ from 1,593 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for general pest inspection
Clear ✕All 247 Google reviews tagged “General pest inspection” · showing 60
A great company that knows the business and customers!
Rachel was a super communicator on everything from her arrival ETA to the entire process and details of her service provided. Fabulous first experience with Orkin!
Orion has done a good job for us. I don’t feel like they are trying to upsell too much- just want to take care of us. The last person who came seemed so nervous she would offend me about telling me that we also have to manage the fruit flies in our kitchen - I have kids, they leave stuff out, it’s ok! We are doing our best.
Excellent service. The serviceman was professional, knowledgeable and kind in answering all my questions. I now have piece of mind. I never should have waited this long. Awesome experience.
He came that afternoon . He was quick. And courteous, and my dog loved him.
Very friendly and efficient. We have been with Orkin for over two years now and have never had a complaint. Great people!
Home has been sitting empty for half a year while trying to sell. Paid $280 for a one time spray for the new homeowners. It’s been a couple of days and spiders are still running around the interior of the house. Was told they did not spray the interior other than just under the sinks. Very disappointed when trying…
The person who has been treating my house for pests is Zoe. He is such a friendly person, very easy to like. He does a thorough job and has been able to rid my house of mice and keep other pests at bay.
Great service. Very knowledgeable. Would recommend to anyone needing pest services.
We’ve had an incredible experience with the team at Orkin, specifically Garrett - we moved in this summer, discovered the biggest spiders and whatever else you could imagine and immediately after contacting Orkin and having Garrett out, our issue was resolved! Couldn’t ask for a better organization to partner with on this.
Used Orkin's services in the past. Called them back after being away for a while. The service tech was thorough, polite, friendly, and eager to help with my bug problems.
Orkin is great to work with to solved pest control at my house. Garrett is wonderful to work with. He helps work with me and finds solution.
Always great service. Tech Zoe is very understanding of any insect problems.
Collin always does a great job. He takes his time, is methodical with the application, and has great attention to detail. He's also personable and listens to my concerns.
Orkin continues to provide well qualified courteous service technicians.
Great service and the technician was very professional
Harrison Tripp is the best. He is always very thorough with his inspection and does an amazing job. He goes above and beyond to make sure all my questions are answered. I have not had a better technician service our home. I will defiantly use this service again providing Harrison is the technician.
In my experience, Orkin is the best place to go for all your pest control needs. They’ve been coming to my home since we bought it, over 7 years ago and to our house in Nevada before that. All of their representatives have been professional, kind, and good at their job. You really can’t ask for more. Don’t be fooled…
Lee did a thorough and professional job. He impressed me with his knowledge of different spiders that we found. He found areas that needed attention and doubled up on the applications to address the need inside and outside. Especially for spiders. He also eliminated two wasp’s nests. He quickly took ownership to…
Chris was aweaome, professional but personable at the same time he made sure to explained to us all the different things he was going to do and what the plan is if things got better, no change, or worse he had a plan for everything that will help us get ride of and make sure the creepy crawlies dont make a creepy comback
Always comes and take care of my pest control needs. Even if there is an “additional” pest problems as there was today. Very good service. Jesse sprayed for all the dozens of wasps and I truly appreciated that. Still highly recommend them
Garrett was great. Informative and always goes the extra mile. Wonderful customer service
I could never have imagined service that constantly exceeds expectations. With Orkin pest are never things I worry about. 10 years and counting.
Travis was very attentive to details and helpful addressing out concerns.
Always on time, efficient in taking care of our pests quickly so we can get on with our day.
Very responsive and professional. The mosquito treatment is a must in our backyard and is very effective.
Our technician Lee was personable, professional, and knowledgeable. He explained what he was doing and helped me feel confident in Orkin and in his work! We have also had Zoe as a tech. Zoe also did a great job. 😊
We really love our Orkin service rep! MEGAN you rock! Thanks for being a great Orkin rep! Fast, thourou and friendly! Been Orkin customers for several years and I am bug fee! Spider free!
Service was excellent the technician was very professional kind and courteous!
The technician was very knowledgeable and explained everything very well. She sprayed for bugs. Very pleasant experience so far
We have Orkin come 4 times a year, because we live in an agricultural area and lots of flies and other insects and mice surround us. They do a great job; over several years the insects in our house have significantly decreased, and we are far less annoyed than we were when we moved here. Our house is a restored 120…
Very thorough and knowledgeable technician. He was friendly and took care to leave no trace that he had been here after applying the treatment. He was on time and gave us all the information we needed to know about our service. Highly recommend!!
Appointment was re-scheduled for today 21st.-on phone message. That was a problem due to late notification-coming on that day—-I was not home to let access to garage to set boxes. Next time I need at least one day notice of any change! I don’t know what services were done. Thank you!
Garrett keeps our house safe from pests and little critters. He’s the best!
Always professional. Very good communications. Results are good.
Tec was professional and was very knowledgeable about his work
All went well. Excellent service. Thank you. They offer excellent service every time they come.
Vince did our service(Orkin) and was completely professional and thorough. He answered all my questions and concerns with respect and went to work on them. He really went above and beyond. I hope we get Vince back for our regular service every time. Editing my review from 5 stars to 2. Orkin as a business is a…
I moved into a rental property a few months ago. Unfortunately after I moved in I discovered a significant insect problem. Elder bugs. They literally swarm in through the tiny openings that drain water on your window frame. Once in you see them crawling on everything, everywhere! Then I noticed THE SPIDER!! I'm…
Preston, is always professional and very polite and very helpful in my problem with cockroches and he is the only one I would like to come to my home as I feel comfortable with him to do the proper job to provide and protect my property. Today, as usual, Preston took very good care of my needs. I have new…
Service is always great
We've been using Orkin to maintain a bug free home, and it's been quick and painless to have them come by every other month and check/refill traps and treatments. Hayden is friendly and professional and we love him as our Orkin guy.
excellent technicians
He was very respectful of everyone in the house. Wore covers on his shoes and was very good to explain what he was doing. Thank you.
On time, friendly, social distanced and masked
Lee is an amazing tech, professional, friendly and thorough,
I was very happy with the services given and also the information about what was being done. 👍
Our exterminator was very professional and did an excellent job! Highly recommend this company for all your pest control needs.
Orkin Techs are super great at helping discover where an insect infestation indoors may be originating & providing useful info and report you can provide to an HOA if you have one - Orkin techs do all they can, when you pay for service, above and beyond just perimeter pest spraying! My Orkin Guy sprayed an enzymatic…
Oh, I like the professional experience I get each time I call and schedule somebody to come out. I always have the same technician which is nice because I understand that person and they understand me. They are also familiar with the battle that I’m having with intruders how many times Versus the norm. Our…
Took time and was professional looking.
We use them but scheduling is an issue and the are poor at following up to reschedule. We would like wasp help but see no improvement on that and would like that service but not so great communication
Love the customer service and attention to all needs. Willing to come when needed as well as scheduled!
Very professional 😊Great customer service thank you !
Excellent service and product
Lee has been awesome as our Orkin technician! Can’t say enough about his friendliness and knowledge of the pests we have seen. Every time he comes and addresses any problems and they go away almost instantly!
Had trouble with black widow spiders and they came out several times for treatment. No issues for a year now!
Kody is amazing! Extremely helpful and responsive!
Lee was awesome and took the time to explain everything in detail.
They have reduced our Ant problem by 90%.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 318 | $56–$131 |
| General pest inspection | 247 | $63–$124 |
| Rodent extermination | 178 | $73–$323 |
| Ant extermination | 174 | $76–$246 |
| Hornet & wasp extermination | 117 | $81–$246 |
| Bug & insect extermination | 114 | $73–$136 |
| Cockroach extermination | 88 | $83–$214 |
| Home inspection | 64 | $66–$159 |