Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%61+33.3Reliability 24%41+9.9Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty60−4Momentum penalty72−2.8Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE

Orkin

West Valley City, UT · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #179Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.7★ from 1,593 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 61% of wildlife removal services.B
61
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 41% of wildlife removal services.C
41
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 60% of wildlife removal services.B
60
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 72% of wildlife removal services.B
72
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 92% of wildlife removal services.A
92

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.117
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.74
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#118 / 123
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 117 Google reviews tagged “Hornet & wasp extermination” · showing 40

DianeLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service. The serviceman was professional, knowledgeable and kind in answering all my questions. I now have piece of mind. I never should have waited this long. Awesome experience.

Great priceHome inspectionHornet & wasp exterminationGeneral pest inspection
Ed10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Orkin's specialist was communicative, fast, and effective. I highly recommend them.

Hornet & wasp exterminationSpider exterminationBug & insect extermination
Jill7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

He came that afternoon . He was quick. And courteous, and my dog loved him.

Paid $160–180Reasonable priceHornet & wasp exterminationGeneral pest inspectionMosquito extermination
Warren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The tech was courteous and polite. Service was quick and thorough. I would recommend them.

Paid $180–200Reasonable priceHornet & wasp extermination
Jeremy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Corbin Scott was on time, kind, and respectful. He clearly knew what he was talking about and did an amazing job. I wouldn’t recommend any other company.”

Great priceHornet & wasp extermination
phlygirl867 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Signed a contract with Orkin when a previous pest company could never permanently rid our wasp problem around our house. They were building up nests behind the eaves of my house and previous pest company could never get rid of the entire colony. I was worried that they would eventually cause structural damage. Two…

Paid $200+Reasonable priceHornet & wasp exterminationBed bug extermination
MalinaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★

Terrible guy showed up saw him on my camera, also received a text. I waited for him by the back door for 15 min. I saw him on his phone. Went to put my shoes on came back and he was gone. Then they sent this review like he showed up. I also rescheduled they didn’t show.

Cockroach exterminationHornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
Audrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Services were delivered as expected for a first visit. Waiting to see how follow up visits play out.

Not sureHome inspectionHornet & wasp exterminationRodent extermination
Richard11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Keleaf was prompt, professional, and knowledgeable. I’m looking forward to working with him.

Paid $200+Reasonable priceHome inspectionHornet & wasp extermination
BozLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Collin always does a great job. He takes his time, is methodical with the application, and has great attention to detail. He's also personable and listens to my concerns.

Paid $40–60Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
ALocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

In my experience, Orkin is the best place to go for all your pest control needs. They’ve been coming to my home since we bought it, over 7 years ago and to our house in Nevada before that. All of their representatives have been professional, kind, and good at their job. You really can’t ask for more. Don’t be fooled…

Ant exterminationBee exterminationCockroach extermination+ Quality+ Professionalism+ Value
MarkLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Lee did a thorough and professional job. He impressed me with his knowledge of different spiders that we found. He found areas that needed attention and doubled up on the applications to address the need inside and outside. Especially for spiders. He also eliminated two wasp’s nests. He quickly took ownership to…

Hornet & wasp exterminationRodent exterminationSpider extermination
ZachLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris was aweaome, professional but personable at the same time he made sure to explained to us all the different things he was going to do and what the plan is if things got better, no change, or worse he had a plan for everything that will help us get ride of and make sure the creepy crawlies dont make a creepy comback

Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
ValLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always comes and take care of my pest control needs. Even if there is an “additional” pest problems as there was today. Very good service. Jesse sprayed for all the dozens of wasps and I truly appreciated that. Still highly recommend them

Hornet & wasp exterminationRodent exterminationSpider extermination
SLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very responsive and professional. The mosquito treatment is a must in our backyard and is very effective.

Hornet & wasp exterminationRodent exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
JenniferLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Everything was fine. Since using Orkin, we rarely have issues with pests.

Hornet & wasp exterminationSpider exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Dustin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Service was excellent the technician was very professional kind and courteous!

Hornet & wasp exterminationRodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
BarbaraLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very friendly, and nice. Very responsive to my needs.

Hornet & wasp exterminationSpider exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Professionalism
Alison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We have Orkin come 4 times a year, because we live in an agricultural area and lots of flies and other insects and mice surround us. They do a great job; over several years the insects in our house have significantly decreased, and we are far less annoyed than we were when we moved here. Our house is a restored 120…

Home inspectionHornet & wasp exterminationSpider extermination+ Quality+ Professionalism
Jana8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Harrison was prompt, knowledgeable, courteous, and thorough. The office accepted an appointment and scheduled for June 14 between 8:30 - 10:30. When no one had come by 11:00, I called and was told a technician would be out a week later on the 21st. That appointment was kept.

Hornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

Appointment was re-scheduled for today 21st.-on phone message. That was a problem due to late notification-coming on that day—-I was not home to let access to garage to set boxes. Next time I need at least one day notice of any change! I don’t know what services were done. Thank you!

Hornet & wasp exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
ShelleyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★

Vince did our service(Orkin) and was completely professional and thorough. He answered all my questions and concerns with respect and went to work on them. He really went above and beyond. I hope we get Vince back for our regular service every time. Editing my review from 5 stars to 2. Orkin as a business is a…

Ant exterminationBed bug exterminationBee extermination
CLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Orkin is worth every penny. The staff are professional and know their pests. I have continued to use them for five years at my home and have never been disappointed. I would highly recommend them to anyone.

Ant exterminationBee exterminationBug & insect extermination
TaraAnn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Timely, answered all my questions and was quick to help us solve our yellow jacket infestation. Would recommend.

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Emma7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Super nice and did a really good job! Helped spray my house for spiders and earwigs. He even took down some wasp nest I didn’t know I had.

Hornet & wasp exterminationRodent exterminationSpider extermination
Deborah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We love our Orkin man! He is always so kind and friendly. He listened to our needs and took care of our big problem.

Bug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Trish11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Lee, is my tech he is awesome he is very thorough and does a terrific job he very knowledgeable also.I've had other tech's they were good but Lee go's above and beyond.

Cockroach exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Suzanne12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our exterminator was very professional and did an excellent job! Highly recommend this company for all your pest control needs.

Hornet & wasp exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
HelenaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brayden was extremely thorough. He was very knowledgeable and covered all areas of concern. Any questions we had were answered quickly and intelligently. Plus, he had a great sense of humor!

Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Elizabeth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kody was professional, thorough, and very nice. Thank you for a job well done.

Hornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
alicia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It was an excellent job , I did not noticed any mice or other issues after you used the first session. It made me feel safe and clean Thanks !

Hornet & wasp extermination+ Punctuality
Tiffany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Harrison showed up on time and went through everything. I’ve been with Orkin for about a year now and he definitely was the best yet. He covered all areas we were worried about and was so professional! But he was also personable and easy going.

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
ScottLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very thorough and professional.

Flea & mite exterminationHornet & wasp exterminationMosquito extermination+ Punctuality+ Professionalism+ Value
Krystal2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had Keleaf Lee come out and inspect and spray for us. He was amazing and this company is very professional. Absolutely loved our experience and can’t wait to continue service with them!

Ant exterminationHornet & wasp exterminationGeneral pest inspection
JessicaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Good service. Friendly and professional.

Ant exterminationHornet & wasp exterminationRodent extermination
Jenny11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★

DO NOT USE THIS SERVICES !!! I CAN NOT EXPRESS THIS ENOUGH!!! They do not call you back, they do not show up for appointments when you take time off of work and they charge you for work they did not actually do. I paid over $200 for a home inspection, got the all clear, only to have mice 3 weeks later when the…

Bug & insect exterminationHornet & wasp exterminationMosquito extermination− Responsiveness− Punctuality
TAMARA2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The best part of your service is mainly due to Kevin. He is respectful, knowledgeable and very pleasant to work with. 😊

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Professionalism
SeanLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★

Took the time to answer all our questions. Very professional. It is hard to find companies you can trust. We are new customers, but so far we would recommend to others.

Ant exterminationHornet & wasp exterminationGeneral pest inspection
Sherry12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional. Informative and friendly

Hornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very helpful and nice.

Hornet & wasp exterminationGeneral pest inspection+ Responsiveness

Show more hornet & wasp extermination reviews (77 more) →

Price

$130+22% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 62%Overpriced 6%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination318$56–$131
General pest inspection247$63–$124
Rodent extermination178$73–$323
Ant extermination174$76–$246
Hornet & wasp extermination117$81–$246
Bug & insect extermination114$73–$136
Cockroach extermination88$83–$214
Home inspection64$66–$159

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