How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%61+33.3Reliability 24%41+9.9Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty60−4Momentum penalty72−2.8Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCOREOrkin
West Valley City, UT · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #179Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.7★ from 1,593 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for hornet & wasp extermination
Clear ✕All 117 Google reviews tagged “Hornet & wasp extermination” · showing 80
Excellent service. The serviceman was professional, knowledgeable and kind in answering all my questions. I now have piece of mind. I never should have waited this long. Awesome experience.
Orkin's specialist was communicative, fast, and effective. I highly recommend them.
He came that afternoon . He was quick. And courteous, and my dog loved him.
The tech was courteous and polite. Service was quick and thorough. I would recommend them.
Corbin Scott was on time, kind, and respectful. He clearly knew what he was talking about and did an amazing job. I wouldn’t recommend any other company.”
Signed a contract with Orkin when a previous pest company could never permanently rid our wasp problem around our house. They were building up nests behind the eaves of my house and previous pest company could never get rid of the entire colony. I was worried that they would eventually cause structural damage. Two…
Terrible guy showed up saw him on my camera, also received a text. I waited for him by the back door for 15 min. I saw him on his phone. Went to put my shoes on came back and he was gone. Then they sent this review like he showed up. I also rescheduled they didn’t show.
Services were delivered as expected for a first visit. Waiting to see how follow up visits play out.
Keleaf was prompt, professional, and knowledgeable. I’m looking forward to working with him.
Collin always does a great job. He takes his time, is methodical with the application, and has great attention to detail. He's also personable and listens to my concerns.
In my experience, Orkin is the best place to go for all your pest control needs. They’ve been coming to my home since we bought it, over 7 years ago and to our house in Nevada before that. All of their representatives have been professional, kind, and good at their job. You really can’t ask for more. Don’t be fooled…
Lee did a thorough and professional job. He impressed me with his knowledge of different spiders that we found. He found areas that needed attention and doubled up on the applications to address the need inside and outside. Especially for spiders. He also eliminated two wasp’s nests. He quickly took ownership to…
Chris was aweaome, professional but personable at the same time he made sure to explained to us all the different things he was going to do and what the plan is if things got better, no change, or worse he had a plan for everything that will help us get ride of and make sure the creepy crawlies dont make a creepy comback
Always comes and take care of my pest control needs. Even if there is an “additional” pest problems as there was today. Very good service. Jesse sprayed for all the dozens of wasps and I truly appreciated that. Still highly recommend them
Very responsive and professional. The mosquito treatment is a must in our backyard and is very effective.
Everything was fine. Since using Orkin, we rarely have issues with pests.
Service was excellent the technician was very professional kind and courteous!
Very friendly, and nice. Very responsive to my needs.
We have Orkin come 4 times a year, because we live in an agricultural area and lots of flies and other insects and mice surround us. They do a great job; over several years the insects in our house have significantly decreased, and we are far less annoyed than we were when we moved here. Our house is a restored 120…
Harrison was prompt, knowledgeable, courteous, and thorough. The office accepted an appointment and scheduled for June 14 between 8:30 - 10:30. When no one had come by 11:00, I called and was told a technician would be out a week later on the 21st. That appointment was kept.
Appointment was re-scheduled for today 21st.-on phone message. That was a problem due to late notification-coming on that day—-I was not home to let access to garage to set boxes. Next time I need at least one day notice of any change! I don’t know what services were done. Thank you!
Vince did our service(Orkin) and was completely professional and thorough. He answered all my questions and concerns with respect and went to work on them. He really went above and beyond. I hope we get Vince back for our regular service every time. Editing my review from 5 stars to 2. Orkin as a business is a…
Orkin is worth every penny. The staff are professional and know their pests. I have continued to use them for five years at my home and have never been disappointed. I would highly recommend them to anyone.
Timely, answered all my questions and was quick to help us solve our yellow jacket infestation. Would recommend.
Super nice and did a really good job! Helped spray my house for spiders and earwigs. He even took down some wasp nest I didn’t know I had.
We love our Orkin man! He is always so kind and friendly. He listened to our needs and took care of our big problem.
Lee, is my tech he is awesome he is very thorough and does a terrific job he very knowledgeable also.I've had other tech's they were good but Lee go's above and beyond.
Our exterminator was very professional and did an excellent job! Highly recommend this company for all your pest control needs.
Brayden was extremely thorough. He was very knowledgeable and covered all areas of concern. Any questions we had were answered quickly and intelligently. Plus, he had a great sense of humor!
Kody was professional, thorough, and very nice. Thank you for a job well done.
It was an excellent job , I did not noticed any mice or other issues after you used the first session. It made me feel safe and clean Thanks !
Harrison showed up on time and went through everything. I’ve been with Orkin for about a year now and he definitely was the best yet. He covered all areas we were worried about and was so professional! But he was also personable and easy going.
Very thorough and professional.
We had Keleaf Lee come out and inspect and spray for us. He was amazing and this company is very professional. Absolutely loved our experience and can’t wait to continue service with them!
Good service. Friendly and professional.
DO NOT USE THIS SERVICES !!! I CAN NOT EXPRESS THIS ENOUGH!!! They do not call you back, they do not show up for appointments when you take time off of work and they charge you for work they did not actually do. I paid over $200 for a home inspection, got the all clear, only to have mice 3 weeks later when the…
The best part of your service is mainly due to Kevin. He is respectful, knowledgeable and very pleasant to work with. 😊
Took the time to answer all our questions. Very professional. It is hard to find companies you can trust. We are new customers, but so far we would recommend to others.
Very professional. Informative and friendly
Very helpful and nice.
Very professional and friendly. Willing to answer questions and go the extra mile.
Kevin is a great guy! I prefer Orkin over all others, seems local companies aren't as communicative and their formula less powerful than Orkin. Some scheduling issues sometimes but hopefully it's gonna be nipped in the bud in the coming sessions.
Our tech Rafael S. is awesome. personable. professional. I explain to him what Im noticing and he comes up with a solid gameplan to address issues. While hes executing the plan he inspects and adresses other issues. All of which are covered in the plan we are on. If something pops up they will come back to take…
Rafael is great. He always does a great job ie very through and complete.
Very professional. Fast. Works great because I don't get spiders in the house.
We had actually missed the appointment by 30 minutes and the Orkin technician came back to service our house... Amazing customer service and explained everything in great detail to us... Thank you so much!!!!
The individual that come by is alway professional and knowledgeable. Very kind and willing to assist when I have questions.
Orkin has been great. Very reasonable prices, professional technicians, always very flexible to work around our schedule to be at our house when we are gone. I highly recommend them.
These guys are the best! I started a monthly service years ago with them when I had an unsuspected roach infestation. The roaches were gone within a month and my house has been pest free for several years now. I would highly recommend it their staff are incredibly professional, incredibly courteous, incredibly kind…
They didn’t give me the mosquito service when I specifically asked for it, and they weren’t very thorough with the rest of the service. Sad. Next time I will use Aptive!
Excellent customer service! I wanted to commend my service tech Vince for a great job. He was mindful of my requests and needs and went the extra mile.
Very professional and fast.
The technicians are always very professional. I appreciate their knowledge and job expertise. Orkin does an awesome job!
Our Orkin Technician always arrives on time, checks in with us to learn of any special issues or needs and then sets about to thoroughly take care of them. He is a professional with a strong customer service focus.
Our house has become insect free with the treatment provided professionally. Great service.
Arrived earlier then expected and wore PPE while inside our home, was quick and hyper efficient.
Exceptional customer service!
I am very satisfied with the service I receive from Orkin. I have not had any problem with ants or spiders since I have been using your service. The service tech is great and does a good job.
Great company. I use them mostly for the Box Elder bugs and they definitely help. The lack of other pests was just a bonus for me. Any time I call they are quick to respond and their techs are great.
Agent is very personable and professional. We have become friends.
Professionally done and am satisfied.
We’ve been using Orkin for years and I’ve always been happy with their work. They’re very accommodating, professional and thorough.
I have used Orkin for years. We have an older home with a lot of foliage. We have had numerous ant problems & some big pests we'd rather not have indoors. Orkin has consistently cut this down to a fraction without harming creatures we like (garden snakes). We have tried other pest control companies & we were always…
Very professional, good service. Works well!
I have found them to be the best at keeping bugs away. I have used other companies with not as good results.
Absolutely love this company and especially my serviceman Kent. Always on time and courteous. Have not had any pest or bug problem they haven't solved.
Orkin Has really stepped up there service, thank you Austin, you’re the BEST!!!
Our tech, Kent, does an outstanding job!
Jim and Hayden were beyond professional, especially in today’s pandemic environment, and friendly with their service. I truly hope they are the technicians for all of my follow up scheduled visits because of how wonderful they were!!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 318 | $56–$131 |
| General pest inspection | 247 | $63–$124 |
| Rodent extermination | 178 | $73–$323 |
| Ant extermination | 174 | $76–$246 |
| Hornet & wasp extermination | 117 | $81–$246 |
| Bug & insect extermination | 114 | $73–$136 |
| Cockroach extermination | 88 | $83–$214 |
| Home inspection | 64 | $66–$159 |