Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%61+33.3Reliability 24%41+9.9Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty60−4Momentum penalty72−2.8Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE

Orkin

West Valley City, UT · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #179Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.7★ from 1,593 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 61% of wildlife removal services.B
61
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 41% of wildlife removal services.C
41
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 60% of wildlife removal services.B
60
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 72% of wildlife removal services.B
72
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 92% of wildlife removal services.A
92

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for mosquito extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.44
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.73
Usually paidThe price range customers picked most often for this job.$160–180
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$108
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Mosquito extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#92 / 97
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 44 Google reviews tagged “Mosquito extermination” · showing 20

Jill7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

He came that afternoon . He was quick. And courteous, and my dog loved him.

Paid $160–180Reasonable priceHornet & wasp exterminationGeneral pest inspectionMosquito extermination
BradyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We’ve had an incredible experience with the team at Orkin, specifically Garrett - we moved in this summer, discovered the biggest spiders and whatever else you could imagine and immediately after contacting Orkin and having Garrett out, our issue was resolved! Couldn’t ask for a better organization to partner with on this.

Great priceSpider exterminationGeneral pest inspectionMosquito extermination
SLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very responsive and professional. The mosquito treatment is a must in our backyard and is very effective.

Hornet & wasp exterminationRodent exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Martin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We really love our Orkin service rep! MEGAN you rock! Thanks for being a great Orkin rep! Fast, thourou and friendly! Been Orkin customers for several years and I am bug fee! Spider free!

Home inspectionSpider exterminationFlea & mite extermination+ Value
Dustin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Service was excellent the technician was very professional kind and courteous!

Hornet & wasp exterminationRodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
ShelleyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★

Vince did our service(Orkin) and was completely professional and thorough. He answered all my questions and concerns with respect and went to work on them. He really went above and beyond. I hope we get Vince back for our regular service every time. Editing my review from 5 stars to 2. Orkin as a business is a…

Ant exterminationBed bug exterminationBee extermination
CLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Orkin is worth every penny. The staff are professional and know their pests. I have continued to use them for five years at my home and have never been disappointed. I would highly recommend them to anyone.

Ant exterminationBee exterminationBug & insect extermination
Matt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Absolutely incredible service. Amazing.

Mosquito extermination+ Responsiveness
george4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Lee did an excellent job & we are very satisfied with the work he did. He is very friendly & professional. I would highly recommend him to anyone needing help getting rid of bugs.

Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Tracy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

We use them but scheduling is an issue and the are poor at following up to reschedule. We would like wasp help but see no improvement on that and would like that service but not so great communication

Bug & insect exterminationMosquito exterminationGeneral pest inspection
NorelleLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kody is amazing! Extremely helpful and responsive!

Cockroach exterminationFlea & mite exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Rodger6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Lee was prompted, friendly and thorough. Looking forward to seeing the Orkin pest control results.

Bug & insect exterminationMosquito extermination+ Responsiveness
Tiffany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Harrison showed up on time and went through everything. I’ve been with Orkin for about a year now and he definitely was the best yet. He covered all areas we were worried about and was so professional! But he was also personable and easy going.

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
ScottLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very thorough and professional.

Flea & mite exterminationHornet & wasp exterminationMosquito extermination+ Punctuality+ Professionalism+ Value
Jenny11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★

DO NOT USE THIS SERVICES !!! I CAN NOT EXPRESS THIS ENOUGH!!! They do not call you back, they do not show up for appointments when you take time off of work and they charge you for work they did not actually do. I paid over $200 for a home inspection, got the all clear, only to have mice 3 weeks later when the…

Bug & insect exterminationHornet & wasp exterminationMosquito extermination− Responsiveness− Punctuality
Cal13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kevin is a great guy! I prefer Orkin over all others, seems local companies aren't as communicative and their formula less powerful than Orkin. Some scheduling issues sometimes but hopefully it's gonna be nipped in the bud in the coming sessions.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Quality+ Professionalism
Makayla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★

Our exterminator was very friendly & quick, however scheduling an appt was another story. They did not properly inform me when i asked about after care/ before care of inspection and also scheduled me for the wrong time than we agreed.

Bug & insect exterminationFlea & mite exterminationMosquito extermination
LeighLocal Guide · 232 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

These guys are the best! I started a monthly service years ago with them when I had an unsuspected roach infestation. The roaches were gone within a month and my house has been pest free for several years now. I would highly recommend it their staff are incredibly professional, incredibly courteous, incredibly kind…

Cockroach exterminationFlea & mite exterminationHornet & wasp extermination
Nena9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John was our technician today he was very friendly. He answered all of my questions, and I feel like he did a very good service. He Sprayed everywhere I asked him to which made me really happy, he also Left traps everywhere in my home. Really recommend their service. I came from using moxie and I can tell the…

Cockroach exterminationMosquito exterminationGeneral pest inspection+ Quality+ Professionalism+ Value
Jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The inspector was thorough, made me aware of what he was looking for, & patient with his assessment. He did not rush through the inspection and educated me during his stay. He was educated, professional, & enjoyable to speak with. He was fair and gave me tools to manage at home to rule out what the problem is and…

Mosquito exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality

Show more mosquito extermination reviews (24 more) →

Price

$130+22% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 62%Overpriced 6%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination318$56–$131
General pest inspection247$63–$124
Rodent extermination178$73–$323
Ant extermination174$76–$246
Hornet & wasp extermination117$81–$246
Bug & insect extermination114$73–$136
Cockroach extermination88$83–$214
Home inspection64$66–$159

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