How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%61+33.3Reliability 24%41+9.9Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty60−4Momentum penalty72−2.8Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCOREOrkin
West Valley City, UT · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #179Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.7★ from 1,593 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for rodent extermination
Clear ✕All 178 Google reviews tagged “Rodent extermination” · showing 60
Very professional service and kindness in their approach instilling confidence and reliability. I am impressed with the responsiveness and how fortunate I was to be seen quickly. Conner and Christian were both a true pleasure to have in my home helping me with the pesky rodents prior to the approaching cold weather rush. Highly recommended!
Conner did a very thorough job. Knowledgeable and professional.
A great company that knows the business and customers!
Awesome service very precise and knowledgeable on what they are doing great service
Very friendly and efficient. We have been with Orkin for over two years now and have never had a complaint. Great people!
so helpful and had so much empathy for my situation, marcella and Bryan were absolutely amazing!! they knew exactly how to help and how to support me in my time of need!!
The person who has been treating my house for pests is Zoe. He is such a friendly person, very easy to like. He does a thorough job and has been able to rid my house of mice and keep other pests at bay.
Great service. Very knowledgeable. Would recommend to anyone needing pest services.
I am very optimistic that they'll find the mice
They are always great at letting me know when they’re coming, always on time, and very helpful.
Professional and helpful.
Services were delivered as expected for a first visit. Waiting to see how follow up visits play out.
Larry and Braden have been terrific. They are not just friendly and thorough, but also informative. And they are always willing to go the extra mile. *Hayden, too!
Orkin is great to work with to solved pest control at my house. Garrett is wonderful to work with. He helps work with me and finds solution.
In my experience, Orkin is the best place to go for all your pest control needs. They’ve been coming to my home since we bought it, over 7 years ago and to our house in Nevada before that. All of their representatives have been professional, kind, and good at their job. You really can’t ask for more. Don’t be fooled…
Lee did a thorough and professional job. He impressed me with his knowledge of different spiders that we found. He found areas that needed attention and doubled up on the applications to address the need inside and outside. Especially for spiders. He also eliminated two wasp’s nests. He quickly took ownership to…
Always comes and take care of my pest control needs. Even if there is an “additional” pest problems as there was today. Very good service. Jesse sprayed for all the dozens of wasps and I truly appreciated that. Still highly recommend them
I have been using Orkin for years now, always a great job, great service.
Travis was very attentive to details and helpful addressing out concerns.
Always on time, efficient in taking care of our pests quickly so we can get on with our day.
Very responsive and professional. The mosquito treatment is a must in our backyard and is very effective.
Service was excellent the technician was very professional kind and courteous!
The technician was very knowledgeable and explained everything very well. She sprayed for bugs. Very pleasant experience so far
Tech came on time. We have gofers in our backyard and can’t wait to get rid of them. Hopefully this works
Always professional. Very good communications. Results are good.
Ray is such a kind man he is very respectful and he did an amazing job
Vince did our service(Orkin) and was completely professional and thorough. He answered all my questions and concerns with respect and went to work on them. He really went above and beyond. I hope we get Vince back for our regular service every time. Editing my review from 5 stars to 2. Orkin as a business is a…
I moved into a rental property a few months ago. Unfortunately after I moved in I discovered a significant insect problem. Elder bugs. They literally swarm in through the tiny openings that drain water on your window frame. Once in you see them crawling on everything, everywhere! Then I noticed THE SPIDER!! I'm…
Preston, is always professional and very polite and very helpful in my problem with cockroches and he is the only one I would like to come to my home as I feel comfortable with him to do the proper job to provide and protect my property. Today, as usual, Preston took very good care of my needs. I have new…
We've been using Orkin to maintain a bug free home, and it's been quick and painless to have them come by every other month and check/refill traps and treatments. Hayden is friendly and professional and we love him as our Orkin guy.
Very friendly and explain the procedure in finding the gophers. Very accommodating.
excellent technicians
Super nice and did a really good job! Helped spray my house for spiders and earwigs. He even took down some wasp nest I didn’t know I had.
Very kind, courteous and helpful.
Lee, is my tech he is awesome he is very thorough and does a terrific job he very knowledgeable also.I've had other tech's they were good but Lee go's above and beyond.
Always friendly
Oh, I like the professional experience I get each time I call and schedule somebody to come out. I always have the same technician which is nice because I understand that person and they understand me. They are also familiar with the battle that I’m having with intruders how many times Versus the norm. Our…
Brayden was extremely thorough. He was very knowledgeable and covered all areas of concern. Any questions we had were answered quickly and intelligently. Plus, he had a great sense of humor!
The guys was great answered all my questions. Was a little late. However it was not a problem.
Very thorough and professional.
We had Keleaf Lee come out and inspect and spray for us. He was amazing and this company is very professional. Absolutely loved our experience and can’t wait to continue service with them!
We were happy with the work done
Larry explained every aspect of pest management. Very knowledgeable.
Follow up visit. Thorough and professional. Thanks.
Good service. Friendly and professional.
Spencer is the best.
Thumbs up all the way.
The exterminator is very friendly and knowledgeable. He is very willing to check out any concerns I have. Gives me a peace of mind.
Orkin responded quickly to my call even though it was right after the holiday break. On top of that, they were able to get a technician over to my house the next day. The service was professional and efficient and all my questions were answered.
I called to make arrangements for someone to come out to my condo. I had caught 6 mice over the course of 2 mo. That is 6 too many. 3 were in the last 3 1/2 wks. I have a parrot but it’s been out of my house for a month. Orkin was able to come out the next day and the window period was just 2 hours! Tony arrived…
spencer was the best , setup traps , took care of the dead mouse , clogged up some entry points , checked in areas we had concerns abt such as under the couch , gave us some extra traps and told us to text him anytime we needed him . very reassuring and easy to talk to .
Raphael is amazing! He comes in is personal, is educated and knows his stuff. We had a mouse and he took the old trap and replaced it with a new one. Gave me tips on how to prevent it and was so kind! Love having Orkin in our home!
John was awesome. Highly recommended.
Keleas was on time very friendly and he got the job done. I recommend this company to anyone that has rodent problem.
They guarantee service or they will show up again if there are issues. Otherwise they come once every two months. It took me the entirety of the two months to finally get ahold of some one to come out as we still had a spider issue. I called, was promised someone would reach out to schedule an appointment; this…
Used this company because of a bad several bug infestation. They quarantine their work.
I’ve enjoyed working with Orkin for the most part. It started out a bit bumpy because of some staffing issues, which is why I put in 4 stars. I also didn’t feel like the initial house inspection was as thorough as it could have been. But my past few services have been great. Super easy, punctual, quick. And I…
The best part of your service is mainly due to Kevin. He is respectful, knowledgeable and very pleasant to work with. 😊
Fantastic customer service, very professional, extremely knowledgeable. 10/10
He was quick, thorough, and efficient but bad at math leading to a wrong cost quote.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 318 | $56–$131 |
| General pest inspection | 247 | $63–$124 |
| Rodent extermination | 178 | $73–$323 |
| Ant extermination | 174 | $76–$246 |
| Hornet & wasp extermination | 117 | $81–$246 |
| Bug & insect extermination | 114 | $73–$136 |
| Cockroach extermination | 88 | $83–$214 |
| Home inspection | 64 | $66–$159 |
