Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%61+33.3Reliability 24%41+9.9Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty60−4Momentum penalty72−2.8Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE

Orkin

West Valley City, UT · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #179Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.7★ from 1,593 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 61% of wildlife removal services.B
61
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 41% of wildlife removal services.C
41
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 60% of wildlife removal services.B
60
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 72% of wildlife removal services.B
72
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 92% of wildlife removal services.A
92

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.318
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$131
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#108 / 121
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 318 Google reviews tagged “Spider extermination” · showing 40

Ernie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Trevor did a great job. Very professional

Paid $100–120Reasonable priceSpider exterminationFlea & mite exterminationBug & insect extermination
Aaron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

A great company that knows the business and customers!

Paid $100–120Great priceHome inspectionRodent exterminationSpider extermination
Ed10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Orkin's specialist was communicative, fast, and effective. I highly recommend them.

Hornet & wasp exterminationSpider exterminationBug & insect extermination
DeniseLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

So Far So GOOD 👍🏻 Our exterminator Pro was VERY informative and friendly for our first visit. We are having recurring visits for our cochroach and spider problem. I Highly Recommend!!!

Paid $120–140Not sureSpider exterminationCockroach extermination
Brenda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Very friendly and efficient. We have been with Orkin for over two years now and have never had a complaint. Great people!

Paid $100–120Great priceRodent exterminationSpider exterminationGeneral pest inspection
Louise9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The person who has been treating my house for pests is Zoe. He is such a friendly person, very easy to like. He does a thorough job and has been able to rid my house of mice and keep other pests at bay.

Reasonable priceHome inspectionRodent exterminationSpider extermination
Kristen13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great service. Very knowledgeable. Would recommend to anyone needing pest services.

Rodent exterminationSpider exterminationGeneral pest inspection
BradyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We’ve had an incredible experience with the team at Orkin, specifically Garrett - we moved in this summer, discovered the biggest spiders and whatever else you could imagine and immediately after contacting Orkin and having Garrett out, our issue was resolved! Couldn’t ask for a better organization to partner with on this.

Great priceSpider exterminationGeneral pest inspectionMosquito extermination
William8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Larry and Braden have been terrific. They are not just friendly and thorough, but also informative. And they are always willing to go the extra mile. *Hayden, too!

Paid $80–100Reasonable priceRodent exterminationSpider exterminationBug & insect extermination
starmaxred6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always great service. Tech Zoe is very understanding of any insect problems.

Paid $100–120Reasonable priceAnt exterminationGeneral pest inspectionSpider extermination+ Punctuality+ Quality+ Professionalism
BozLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Collin always does a great job. He takes his time, is methodical with the application, and has great attention to detail. He's also personable and listens to my concerns.

Paid $40–60Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
GordonLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Orkin continues to provide well qualified courteous service technicians.

Spider exterminationGeneral pest inspectionBug & insect extermination
Shawna9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Harrison Tripp is the best. He is always very thorough with his inspection and does an amazing job. He goes above and beyond to make sure all my questions are answered. I have not had a better technician service our home. I will defiantly use this service again providing Harrison is the technician.

Home inspectionSpider exterminationGeneral pest inspection
ALocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

In my experience, Orkin is the best place to go for all your pest control needs. They’ve been coming to my home since we bought it, over 7 years ago and to our house in Nevada before that. All of their representatives have been professional, kind, and good at their job. You really can’t ask for more. Don’t be fooled…

Ant exterminationBee exterminationCockroach extermination+ Quality+ Professionalism+ Value
MarkLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Lee did a thorough and professional job. He impressed me with his knowledge of different spiders that we found. He found areas that needed attention and doubled up on the applications to address the need inside and outside. Especially for spiders. He also eliminated two wasp’s nests. He quickly took ownership to…

Hornet & wasp exterminationRodent exterminationSpider extermination
ZachLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris was aweaome, professional but personable at the same time he made sure to explained to us all the different things he was going to do and what the plan is if things got better, no change, or worse he had a plan for everything that will help us get ride of and make sure the creepy crawlies dont make a creepy comback

Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
Annika3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris sprayed my workplace and he is amazing! We really appreciate him, we had wolf spiders and brown recluse and he came and sprayed for us. He always listens to us and makes sure to take action when we’re having bug problems!

Great priceSpider extermination
ValLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always comes and take care of my pest control needs. Even if there is an “additional” pest problems as there was today. Very good service. Jesse sprayed for all the dozens of wasps and I truly appreciated that. Still highly recommend them

Hornet & wasp exterminationRodent exterminationSpider extermination
ShellysseLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Garrett was great. Informative and always goes the extra mile. Wonderful customer service

Spider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Weldon12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I could never have imagined service that constantly exceeds expectations. With Orkin pest are never things I worry about. 10 years and counting.

Spider exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
PatriciaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Travis was very attentive to details and helpful addressing out concerns.

Rodent exterminationSpider exterminationGeneral pest inspection
maura8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always on time, efficient in taking care of our pests quickly so we can get on with our day.

Rodent exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
JenniferLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Everything was fine. Since using Orkin, we rarely have issues with pests.

Hornet & wasp exterminationSpider exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Martin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We really love our Orkin service rep! MEGAN you rock! Thanks for being a great Orkin rep! Fast, thourou and friendly! Been Orkin customers for several years and I am bug fee! Spider free!

Home inspectionSpider exterminationFlea & mite extermination+ Value
Dustin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Service was excellent the technician was very professional kind and courteous!

Hornet & wasp exterminationRodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
ToddLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The technician was very knowledgeable and explained everything very well. She sprayed for bugs. Very pleasant experience so far

Home inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
BarbaraLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very friendly, and nice. Very responsive to my needs.

Hornet & wasp exterminationSpider exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Professionalism
Alison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We have Orkin come 4 times a year, because we live in an agricultural area and lots of flies and other insects and mice surround us. They do a great job; over several years the insects in our house have significantly decreased, and we are far less annoyed than we were when we moved here. Our house is a restored 120…

Home inspectionHornet & wasp exterminationSpider extermination+ Quality+ Professionalism
Jana8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Harrison was prompt, knowledgeable, courteous, and thorough. The office accepted an appointment and scheduled for June 14 between 8:30 - 10:30. When no one had come by 11:00, I called and was told a technician would be out a week later on the 21st. That appointment was kept.

Hornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

Appointment was re-scheduled for today 21st.-on phone message. That was a problem due to late notification-coming on that day—-I was not home to let access to garage to set boxes. Next time I need at least one day notice of any change! I don’t know what services were done. Thank you!

Hornet & wasp exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
LisaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Lee as always…is fantastic! Very efficient and great at his job! I am extremely happy with Orkin!

Bug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
CindyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My tech today was so professional and knowledgeable of what I needed to take care of. He was fabulous!!! I was very impressed. Thank you! Orkin has proven that they have only top notch professionals. Thank you!

Bug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Grant12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always professional. Very good communications. Results are good.

General pest inspectionRodent exterminationSpider extermination+ Responsiveness+ Value
Charles15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Tec was professional and was very knowledgeable about his work

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
KartLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very impressed with technician. He accommodated for my needs, was very polite, on time and thorough.

Spider extermination
Gordon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

All went well. Excellent service. Thank you. They offer excellent service every time they come.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
ShelleyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★

Vince did our service(Orkin) and was completely professional and thorough. He answered all my questions and concerns with respect and went to work on them. He really went above and beyond. I hope we get Vince back for our regular service every time. Editing my review from 5 stars to 2. Orkin as a business is a…

Ant exterminationBed bug exterminationBee extermination
KellyLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I moved into a rental property a few months ago. Unfortunately after I moved in I discovered a significant insect problem. Elder bugs. They literally swarm in through the tiny openings that drain water on your window frame. Once in you see them crawling on everything, everywhere! Then I noticed THE SPIDER!! I'm…

General pest inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Norma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Lee is the absolute best! Extremely knowledgeable when it comes to spider species, bugs, and hornets. Always a pleasure to have him come through and give me piece of mind "that they're more scared of us, than us them". Thank you Lee for taking care of our pest concerns.

Ant exterminationBug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Stacey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We had the most amazing tech come to our home today! Garett was not only professional in every way he also went above and beyond to help us with a few problems we are experiencing. I feel very confident that he’s the man for the job! Thank you for sending your very best! I’m a forever customer! Thanks again! S.Sweet 11/30/2023

Spider extermination+ Responsiveness+ Punctuality+ Quality

Show more spider extermination reviews (278 more) →

Price

$130+22% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 62%Overpriced 6%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination318$56–$131
General pest inspection247$63–$124
Rodent extermination178$73–$323
Ant extermination174$76–$246
Hornet & wasp extermination117$81–$246
Bug & insect extermination114$73–$136
Cockroach extermination88$83–$214
Home inspection64$66–$159

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