Experts Reviews · Company report
Orloff Tree Service & Excavation logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Orloff Tree Service & Excavation

Worcester, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 61 stump removal services · 5.0★ from 130 Google reviews

Report card

Percentile vs other stump removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orloff Tree Service & Excavation is better than 99% of stump removal services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orloff Tree Service & Excavation is better than 99% of stump removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orloff Tree Service & Excavation is better than 100% of stump removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orloff Tree Service & Excavation is better than 100% of stump removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orloff Tree Service & Excavation is better than 100% of stump removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orloff Tree Service & Excavation is better than —% of stump removal services.–
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Reviews for your job

Customers hired Orloff Tree Service & Excavation for 3 kinds of job.

Orloff Tree Service & Excavation for tree trimming & pruning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree trimming & pruning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 42

All 15 Google reviews tagged “Tree trimming & pruning”

Josh6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

The team from Orloff were fantastic to work with. The price was reasonable and they did an excellent job. Had 4 trees removed and two trimmed, at the end of the job my yard had no debris and looked as if no work had been done. (Minus the sunlight that we now have)! Thank you Alexei and crew!

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Rana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Five stars isn’t enough for Alexei and his crew!! I needed some branches removed from a tree at our house. I called Orloff Tree Service and spoke to Alexei. He was very responsive and professional. They came out to do the job, and they went above and beyond with the work. We are extremely pleased and would recommend Orloff Tree Service to everyone.

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Kate1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Orloff Tree Service came on a rainy a.m to trim up a large tree and cleaned up within a couple hours. Highly recommended!

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Jameison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Extremely professional and knowledgeable, explained everything to me and answered all of my questions. 100% recommend.

Tree trimming & pruning+ Responsiveness+ Professionalism+ Value
Tonya9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alexei and his company, what wonderful team to work with. They are so thorough and dependable in the service they provide. I am so pleased to have hired them for my tree work. They did a wonderful job and I would not recommend anyone else for their services!!

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Paul5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were like Tree Ninjas! Removed a tree in shorter time than they suggested leaving not a single wood chip or leaf. Same for the stump grinding. Worked completely within our limited schedule. Very professional in their skills and behavior.

Tree removalTree stump grindingTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Karl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Quality work done by the team at a fair price! After we scheduled them, they showed up on time and quickly took care of the tree trimming and removal work. Cleaned up their work after, didn’t tear up the yard. Great to work with, would definitely recommend!

Tree removalTree trimming & pruning+ Quality+ Professionalism+ Value
Beth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent communication, work was completed on time and cleaned up. Look at using him for additional work in the Fall

Tree removalTree trimming & pruningService not listed+ Punctuality+ Quality+ Professionalism
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience from start to finish. From assessment of the job right through to completion, the owner was prompt, professional, thorough, honest and fair. An excellent company and I easily recommend them.

Tree trimming & pruning+ Responsiveness+ Punctuality+ Professionalism
Country5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Alexi and crew are a joy to do business with. Very prompt in meeting up to go over job and very fair on price! They came when scheduled and cleared even more than projected! Top notch service! I would give them 10+ stars if available! So happy I hired them and will again and again!!!!!

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
PaulLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Alexei showed outstanding professionalism, punctuality, and skill from his evaluation of our project, questions to assure we were in concert, updates of the schedule, and execution of the plans of action. His staff did any excellent job pruning and mulching our much neglected extensive commercial property in an…

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

On time, fair price, professional,has done tree work, landscaping and general labor.would recommend highly.

Tree stump removalTree removalTree trimming & pruning+ Punctuality+ Professionalism
Derrick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This company was on time, efficient, non invasive, and restored any signs of work being done same day. Quite frankly this was the best tree service I’ve ever used. 10/10 would recommend!

Cabling & bracingTree stump removalTree planting+ Responsiveness+ Punctuality+ Quality
Joe13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Orloff landscaping and tree showed up on time for both the free estimate and again to complete the work. Very professional and easy to work with. The price was the best by far and the work was second to none. Highly recommended. You won't regret using Orloff.

Tree removalTree trimming & pruning
Tom5 years ago★★★★★

Rating only, no written review.

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 75%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tree removal23—
Tree trimming & pruning15—
Tree stump removal3—

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