Moving and storage service · Baltimore, MD · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%9+0.6Craft & service penalty84−1.6Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#302 of 357 moversiPosition by Experts Score among all companies we track in this category. · better than 15%
4.9★★★★★383 Google reviews · 20 photos
94%five-star reviews
4.84★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
$1.8ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently cite efficient crews, careful handling of items, and responsive communication as strengths of the moving and storage services. Recurring themes include punctuality, professional conduct, and competitive pricing compared to other quotes. However, a small number of low-star reviews report significant criticisms regarding item damage, unexpected hourly rate changes, and disputes over insurance claims for lost or broken property.
Google rating: 4.9 out of 5 from 383 reviews (94% five-star).
Reviews on this page: 383 Google reviews (310 with written comments, 7 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: November 1, 2026.
Service: Mover serving Baltimore, Maryland.
Data from Google, last updated November 3, 2026.
Score profile vs other movers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Orly Moving Systems, Inc.Movers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orly Moving Systems, Inc.: 87/100 on this factor. Category median: 93.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orly Moving Systems, Inc.: 81/100 on this factor. Category median: 91.A
81
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orly Moving Systems, Inc.: 84/100 on this factor. Category median: 94.A
84
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orly Moving Systems, Inc.: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orly Moving Systems, Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orly Moving Systems, Inc.: 9/100 on this factor. Category median: 79.F
9
Bar = this company · dark tick = category median.
Star ratings
383 Google reviews we collected
4.9of 5
5 stars35994%
4 stars133%
3 stars21%
2 stars10%
1 star82%
Praise vs complaints
Phrases our text analysis found in 310 written reviews
96%praise
Praise72396%
Complaints284%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2440%
Reasonable3558%
Overpriced00%
Not sure12%
$1.8k+87% vs typical movers
Middle half of what 42 customers paid ($1.1k–$3.7k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude18324%
Speed & response16422%
Would recommend14019%
Quality & results11015%
Price & value8912%
Communication426%
Honesty & trust233%
What customers talk about
We read 310 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was friendly, personable, down-to-earth, and genuinely easy to talk to.”
“The head mover Julio was very snippy and unprofessional upon arrival because his truck was “too small” to fit all of my stuff even when i called and s…”
“Julio and his crew were professional, hardworking, organized, and incredibly efficient.”
“I would absolutely, 100% recommend Orly Moving Systems to anyone looking for a reliable, honest, and professional moving company.”
“The extra insurance seems to be a scam and i am highly recommending anyone to stay away from this company!”
“We had an absolutely wonderful experience with Orly Moving Systems from start to finish.”
“Also the truck was in terrible condition with a lift gate full of rust holes.”
“The price was also very fair, and there were no surprise charges or additions, which I had heard about in reviews of other moving companies.”
“It was a complete ripoff!”
“I walked around the house with the foreman and explained everything that needed to be done, and he and his team made it happen!”
“I really appreciated their honesty and communication throughout the move.”
“I called the company and was assisted by a front desk person who rudly accused me of lying after I explained what happened and asked for a manager.”
People customers mention
Liz24 reviews
Julio20 reviews
Movers9 reviews
Ben9 reviews
Ron5 reviews
Jonathan4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Orly Moving Systems, Inc. for 8 kinds of job. Pick one to see what they paid and said.
TTomLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
I was lucky to have my neigh- No Problembor suggest ORLY. I needed to move to storage, and then continue to search for my next home. The move out to storage and then returning with my complete home to move in was efficient and low key. Crew was efficient and polite. Great to have a group that from the first contact…
Ddavid4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Outstanding service. Fast and efficient. The crew was phenomenal and far exceeded expectations. This was my second time using this moving company and they were wonderful both times. Orly Moving is the best #1 !!!!
JJillianLocal Guide · 36 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
So easy to work with and efficient!! We use ORLY annually for an event that we need a ton of equipment for (both furniture and bins of miscellaneous supplies) and they’re so easy to coordinate with, their team works diligently and quickly, they’re all super kind and think of every step.
SSharon11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We had a great experience with a complicated move using Orly. We were downsizing from a place where we had lived for 30 years—we had Orly do much of the packing. Then we sent several rooms of furniture to our each of our kids (including one in Colorado) and put the remainder in storage for a few months, until our…
RRichard2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Great service. Movers were extremely careful with large fragile furniture. Everything was handled with care. Had a glitch but Liz solved the problem in minutes and very satisfactory. Would highly recommend this company. A+ to everyone from office to the managers on site and the laborers themselves
WWilliam7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great experience moving with Orly. First we connected with Liz, who was friendly, detailed and thorough. She asked all the right questions and got all the right pictures and info to give us the best estimate. Then on the day of the move, the team arrived exactly on time, working quickly, efficiently and carefully to…
We had an absolutely wonderful experience with Orly Moving Systems from start to finish. Moving is stressful enough, but this company and its team made the entire process so much easier.
Zach came out to do our initial estimate, and he was fantastic! He was friendly, personable, down-to-earth, and genuinely easy to talk to. He never made us feel pressured or like we were dealing with a pushy salesperson, which we really appreciated. In fact, Zach made such a great first impression that I actually decided not to bother getting quotes from any other moving companies! I felt so comfortable and confident after meeting with him that I trusted Orly Moving Systems would handle our move smoothly and professionally. That says a lot, especially when you're trusting a company with everything you own.
Alli, who helped us from the office, was equally amazing! She answered all of our questions about the estimate and insurance, worked with us through several changes to our moving dates, and was incredibly patient, accommodating, and flexible throughout the entire process. She truly made everything so much easier on us.
And then there was Julio, who led the moving crew. We had four movers and two trucks on loading day, and the same setup on delivery day. Our belongings were securely stored for two nights between the move, and everything went smoothly with no issues. Julio and his crew were professional, hardworking, organized, and incredibly efficient. They really knew what they were doing and worked together seamlessly.
To top it all off, our final cost actually came in a couple hundred dollars LESS than the original estimate!. That was such a pleasant surprise, especially during an already expensive move.
We couldn't have asked for a better experience.
I would absolutely, 100% recommend Orly Moving Systems to anyone looking for a reliable, honest, and professional moving company. Five stars all the way!
Price assessment: Great price
Price: $4,000–4,500
Services: Interstate moving
T
Tom BrownLocal Guide · 15 reviewsiTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
I was lucky to have my neigh- No Problembor suggest ORLY. I needed to move to storage, and then continue to search for my next home. The move out to storage and then returning with my complete home to move in was efficient and low key. Crew was efficient and polite. Great to have a group that from the first contact to the last box was focused on making my move easy.
They are PHENOMENAL! We had a very unique moving experience where we knew we would have to store with them for a period of time that got extended a few times. Not only was the pick up a smooth and organized experience, they made the storage an easy process, and the eventual drop off was fast and our items looked great! I highly recommend them
M
Michael8 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Do not use this company. They forced me to pay almost $2000 to have their men pack my belongings and then even after that and a $500 insurance fee they refused to pay for the damages caused by their workers negligence. They also tried halving my insurance value after their workers negligently packed my fragile belongings.
D
david glazer4 reviewsiTotal number of Google reviews david has written across all businesses on Google Maps, not just this one.
Outstanding service. Fast and efficient. The crew was phenomenal and far exceeded expectations. This was my second time using this moving company and they were wonderful both times. Orly Moving is the best #1 !!!!
Price assessment: Great price
Price: $1,500–2,000
Services: Local moving, Oversized-item moving
K
Kristin Golder6 reviewsiTotal number of Google reviews Kristin has written across all businesses on Google Maps, not just this one.
I have had such a great experience with Orly! A few people in my family have used them for both local and long-distance moves, so they came very highly recommended. After my experience, I can definitely see why!
My move coordinator, Liz, was amazing throughout the entire process. She was very responsive, knowledgeable about the entire process, and always prompt when responding to any questions or concerns I had. She made the whole process feel much easier and less stressful, especially since I was coordinating everything from a different time zone!
The four movers who came out on moving day were incredibly efficient, timely, and professional. I walked around the house with the foreman and explained everything that needed to be done, and he and his team made it happen! They worked hard and were very careful with both my belongings and my home.
Any time they came across an issue, such as previously stripped screws on my bed, a scratch on my TV, or wet patio cushions, they immediately brought it to my attention and explained what I would need to do to fix or address the item. I really appreciated their honesty and communication throughout the move.
They finished everything in a timely manner and had me inspect the house at various points, as well as the truck and the storage unit where my belongings were being stored. I really appreciated how thorough they were and how much care they put into making sure everything was handled properly.
The price was also very fair, and there were no surprise charges or additions, which I had heard about in reviews of other moving companies. I was told beforehand, multiple times, about the payment methods and the 4% card fee, so I always knew exactly what to expect. Actually, I ended up spending less than expected because of how efficient the movers were!
Thank you so much to Liz and the entire Orly team for all of your hard work! I will definitely be using them again when I move out, and I will absolutely be recommending them to anyone who needs a moving company. I’m very happy with my experience!
Price assessment: Great price
Price: $1,500–2,000
Services: Local moving, Moving-related storage, In-state moving
J
Jillian MankoLocal Guide · 36 reviewsiTotal number of Google reviews Jillian has written across all businesses on Google Maps, not just this one.
So easy to work with and efficient!! We use ORLY annually for an event that we need a ton of equipment for (both furniture and bins of miscellaneous supplies) and they’re so easy to coordinate with, their team works diligently and quickly, they’re all super kind and think of every step.
Price assessment: Great price
Price: $500–1,000
Services: Local moving, Oversized-item moving, Moving-related storage, In-state moving, Service not listed
M
Madeline SpencerLocal Guide · 16 reviewsiTotal number of Google reviews Madeline has written across all businesses on Google Maps, not just this one.
I echo all of the other reviews - this company is incredible and so efficient. Worth every penny. Made our move SO easy. The movers were organized, friendly, and went above and beyond ( on example - at one point they rinsed off our kayaks before putting them in the truck to make sure they weren't dirty sitting with our other stuff). Cannot recommend enough.
S
Sharon Snyder11 reviewsiTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
We had a great experience with a complicated move using Orly. We were downsizing from a place where we had lived for 30 years—we had Orly do much of the packing. Then we sent several rooms of furniture to our each of our kids (including one in Colorado) and put the remainder in storage for a few months, until our new lease started. Liz in the office handled the details efficiently and proactively. And the guys who moved the furniture were wonderful (from our house to 3 different places, including storage, and then from storage to our apartment). They treated our things like they owned them. They were extremely careful and efficient. We were very impressed and recommend Orly highly.
Price assessment: Reasonable price
Price: $5,000+
Services: Interstate moving, Local moving, Moving-related packing, Moving-related storage
D
Danyette Palmer4 reviewsiTotal number of Google reviews Danyette has written across all businesses on Google Maps, not just this one.
