Experts Reviews · Company report
Ortiz Towing and Roadside Services LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%77+5.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Ortiz Towing and Roadside Services LLC

North St. Paul, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 144 towing services · 5.0★ from 126 Google reviews

Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ortiz Towing and Roadside Services LLC is better than 95% of towing services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ortiz Towing and Roadside Services LLC is better than 94% of towing services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ortiz Towing and Roadside Services LLC is better than —% of towing services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ortiz Towing and Roadside Services LLC is better than 100% of towing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ortiz Towing and Roadside Services LLC is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ortiz Towing and Roadside Services LLC is better than 77% of towing services.B
77

Reviews for your job

Customers hired Ortiz Towing and Roadside Services LLC for 5 kinds of job.

Ortiz Towing and Roadside Services LLC for car towing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Car towing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#47 / 103
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Car towing”

Marco12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Helped me take my car to mechanic. Great attitude, very friendly and quick! Was very careful with vehicle. Los recomiendo, excelente servicio, y son paisas!

Great priceCar towing
Abbigail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great prompt safe & courteous service!! Thanks much!!!

Reasonable priceCar towing
coupjoe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

They were very quick to answer the phone, respond, show up and get my vehicle dropped off. Great service and a friendly driver.

Reasonable priceCar towing
Daniel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent and friendly service! My clutch died and I needed my car towed to a shop across town. Juan Carlos gave me a very reasonable price up front. He drove me and the car to the shop, waited while I talked to the mechanic, and drove me home (as I didn’t live far from where he was going). Fantastic! If I ever need a tow again I’ll be calling Ortiz.

Great priceCar towing
Jason3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great service, up front pricing. Juan was very helpful and made the process very easy as well as being great at what he does. Nice guy to talk with.

Car towing
Matthew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We had an excellent experience with Ortiz Towing! Juan arrived quickly and handled everything efficiently. The service was fast, professional, and very reasonably priced. Highly recommend!

Great priceCar towing
Randy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very happy with their service. Very professional and a great attitude. I would recommend them to anyone.

Reasonable priceCar towing
Marc2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very professional and friendly service. Juan was careful with my vehicle.

Reasonable priceCar towing
Makala4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Super efficient! Great services would recommend and use again!

Great priceCar towing
ReynaLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Juan Carlos was the best person for the job! He made this process feel so much more comfortable and was very attentive to my questions. I loved how quick they were to get to me and provide the service. I will continue to spread the great word about Juan Carlos and the positive experience I had with Ortiz Towing.

Great priceCar towing
Rich2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very nice very professional courtesy above and beyond will definitely recommend services again and two other people matter of fact the best I haven't seen in a long time

Car towing
Evelyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excelente servicio

Reasonable priceCar towing
agustin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

recomendado muy buen servicio . Muy amable . Of course if you need a tow call this guys.

Customer photo from agustin's review
Reasonable priceCar towing
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My car had to be towed after getting hit in a parking lot. The tow driver arrived quickly and did an excellent job, thank you so much!

Car towing
TrevorLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Called at 830 am on a Monday. Had a good quote within 5 minutes and he arrived in 30 minutes. Great service. Price inline with other services and prompt. Will use again.

Great priceCar towing
KaZong1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Juan Carlos was so helpful through the entire towing process. He arrived 45 minutes early and efficiently transported our car super quickly, even through unexpected traffic! He made sure to have great communication with me and even let us know we’d get a lower price than anticipated. When we arrived at our…

Car towing
KaSua7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Did a dead-car towing from Woodbury to St. Paul for about $220. Super easy to call, get a quote, and give them directions of pick up and drop off. Juan Carlos was honest, kind, and punctual. Would happily use them again and recommend!

Reasonable priceCar towing
Taslim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This guy is the absolute best. He took care of me today and he helped me with my car. Today. He gave me good customer service and he is super reliable and trustworthy. I recommended services to everyone and anyone.

Great priceCar towing
josh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Easy fast service!

Great priceCar towing
Nick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast response, great prices! Would recommend 100%

Car towing
Cole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Reasonable priceCar towing
Josea year ago★★★★★

Rating only, no written review.

Reasonable priceCar lockoutsCar towingLocal hauling

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 46%Overpriced 0%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Car towing22—
Battery service6—
Special vehicle towing4—
Car lockouts2—
Tire change2—

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