How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREOswald Service Inc
Idaho Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #490Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,120 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Oswald Service Inc for 8 kinds of job.
Oswald Service Inc for air conditioning
Clear ✕All 59 Google reviews tagged “Air conditioning” · showing 20
Oswald Service Inc. IS AMAZING!! A helpful and knowledgeable staff, along with the mechanics sure take good care of my car!!! Thank you!!
Worth the visit for sure. You have no idea how welcomed and comforted I felt after speaking with Amber and having Chris work on my car. I'm so glad to see this kind of attitude and energy in a mechanic shop here in Idaho Falls. I hope they keep doin what they do best. Honesty, integrity and support not just for the…
Always the best.
Super nice people. They were spot on with the quote they gave me. No surprises and good quality work. This was my first time using them. I have family and friends who used them and they were always happy. They gave updates on the repair process and left a little note from the tech who did the work....and a cookie my wife promptly claimed as hers!
Needed an emergency repair. Josh worked me in immediately and got me on the road right away. I have never had a bad experience with Oswald's. The above was posted a year ago and I wanted to add to it. I have been a customer of Oswald's for six or seven years. Kevin the owner and Josh the service manager bend over…
Oswald’s always does outstanding work. I had a steering box replaced, oil leaks and the A/C repaired. Everything works great and when I’ve had any issues with repairs they have stood behind their work. Great shop and even better people!
Very friendly and professional staff and their servicing has my 2002 dodge AC working great in 88 degree AZ traveling!
I was first impressed with Oswald Service & Repair back in June (2020) when they very quickly did some repair work in multiple areas on the 2005 Subaru that my teenagers drive. I had shopped around and received quotes from other shops but their quote was the lowest so I went with them. Best automotive repair…
Nice folks. Got me in quick and fixed the problems. These guys are now my goto shop.
They were quick to fix my car, had great communication, and were reasonably priced. Very friendly
Scale 1:10 - 9
Oswalds is the only place that I would take my vehicle. They are trust worthy, efficient and the staff is friendly. They offer the best service all the way around. It is great knowing that a company takes great care of the customers as well as the vehicles.
Quick turnaround and very professional.
They are always great about getting work done on time and are very reasonably priced. They checked my car out for other needed repairs. They let me know what the issues were without being pushy about getting the work done.
These guys are friendly and fast. Very good with communication and honest.
Tim was an excellent source of giving me options to have my son’s vehicle inspected, 60 point or 91 point, and never tried to persuade me to take the more expensive option. The mechanics did an excellent job of getting numerous repairs done in a timely manner. My son’s car was a mess and now it is running…
I have always had a problem with oil dripping on the garage floor after my oil change but not the case when I take it to Oswald Service, very professional. Thanks Ron.
Thanks for getting it done.
Friendly, professional, great customer service. I highly recommend their service
I will always take my vehicles to Oswalds. They give you an appointment tell you what it will cost and usually get done the same day. If not they will tell you why and it's usually because there is either a lot of work to be done or the parts weren't there when they were supposed be. There is never a lot of cars…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 196 | — |
| Auto engine diagnostic | 163 | — |
| Steering & suspension repair | 69 | — |
| Brakes | 65 | — |
| Electrical repair | 61 | — |
| Brake service & repair | 59 | — |
| Air conditioning | 59 | — |
| Wheel alignment | 52 | — |
