How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREOswald Service Inc
Idaho Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #490Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,120 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Oswald Service Inc for 8 kinds of job.
Oswald Service Inc for auto engine diagnostic
Clear ✕All 165 Google reviews tagged “Auto engine diagnostic” · showing 40
They were the only ones that could get me in and I’m overjoyed that I went with them! Amazing work!
Staff is very helpful and thorough.
Everyone was great. Thanks
Oswald’s helped us out in a big way. Our Buick broke down right before a big family trip. Thankfully we had another car but they were great to work with and got the car in faster than we originally expected. I love that their diagnostics goes over everything that is wrong with the car. They did a great job and…
Oswald’s was very informative as to what needed to be done to our vehicle. They were quick to get the job done! I would recommend and will be back for future service needs!!
I came into Oswald's to get an overview of my old van, after getting a quote from another mechanic. They found the actual issues needing to be resolved to get me safely back on the road, understood my financial situation and worked with me to make it happen. They were patient, kind, understanding and best of all my…
I feel that I was i ovrr chatged for them just to just look at mt vehicle 547.00$and not to fix anything
JUN 2026 - 2007 Honda Pilot. Yup again... Thanks again for putting up with my inner Karen. Josh, Chris, Amber, and Jesse, you guys/gals are awesome. So far no leaks... knock on wood! APR 2026 - Yup! Here I am again, this time for a 2007 Honda Pilot. I got the rear main seal replaced, and so far, so good—no leaks,…
They did an excellent job working on our Jeep and made the whole process easy and stress-free. Chris was great about keeping us updated throughout the entire process and made sure we always knew what was going on with the repairs. The quality of the work was excellent, and what really stood out was the follow-up…
Every time I have used Oswalds they do a great job. They get right to the point, list what needs fixed and what can be watched. This makes dealing with them very refreshing.
Great team at Oswald, they did an oil change and quick tune-up. We will use them for all car services in the future.
Oswald Service has a good reputation with some of my friends and I have always been satisfied with everything I have had done there. I trust them to tell me what needs done and know they do a thorough job. I will always rely on them when I need anything done in the future. The people that work there are good people.
They’ve had my truck in a few times this year and both times have been fantastic. The staff are super awesome people. Very friendly and very knowledgeable. The work was done in a good time frame and at a reasonable price. Never tried to upsell something if it wasn’t necessary but definitely pointed it out as…
I have an intermittent coolant leak and took it to Oswald’s to see if they could find where it was coming from. They were unable to ID the source of the leak, and so ended up not charging me anything, even though they did a pressure test quoted at $180. Also filled up the coolant reservoir which was almost empty…
They were amazing. Very fast n efficient!! I was very grateful that they could help me out!!
Needed an emergency repair. Josh worked me in immediately and got me on the road right away. I have never had a bad experience with Oswald's. The above was posted a year ago and I wanted to add to it. I have been a customer of Oswald's for six or seven years. Kevin the owner and Josh the service manager bend over…
Oswald’s always does outstanding work. I had a steering box replaced, oil leaks and the A/C repaired. Everything works great and when I’ve had any issues with repairs they have stood behind their work. Great shop and even better people!
These guys have helped me out several times without being sales oriented. Nothing but straight forward talk & honest recommendation. I appreciate that sooooooo much in these times of higher costs & needing to be budget friendly. They helped me out with drop off & pick up of my vehicle, sent updates via text which…
Oswalds goes above and beyond. I wouldn't go to any other mechanics!
I was first impressed with Oswald Service & Repair back in June (2020) when they very quickly did some repair work in multiple areas on the 2005 Subaru that my teenagers drive. I had shopped around and received quotes from other shops but their quote was the lowest so I went with them. Best automotive repair…
As always, great work! 👍
Really easy process and very helpful and friendly staff.
Pleasantly surprised with service, accountability, accuracy, and customer satisfaction attitude of Oswald’s. There estimate was accurate, inspection thorough, and resolved my water pump issue promptly
Oswald’s has changed my perspective on quality service. Extremely thorough, highly professional and great communication.
I have been going to Oswald's for over 30 years and they NEVER disappoint. I have trusted them with all my auto needs.
They did great!
They are very honest. They never go over their price estimates. They may not be the lowest cost provider but they are totally reliable. The last time I went my car had a check ABS light on intermittently. This was a tricky problem because it was intermittent. Most likely it was the wheel speed sensor but they…
Very professional. Great at communication which is important for me.
Have been really happy with Oswald's overall, with the exception of an unfortunate incident wherein the back latch on my car was accidentally broken by the owner around mid 2019. It took months to get it fixed due to poor design on Nissan's part, but Oswald's stuck with it and eventually completed and paid for the…
Did a great job and got my truck done in a very timely manner....thanks so much!!
Friendly and timely service. I would recommend to friends and family.
Oswalds is the only place that I would take my vehicle. They are trust worthy, efficient and the staff is friendly. They offer the best service all the way around. It is great knowing that a company takes great care of the customers as well as the vehicles.
Great people! Recently had to have my front deferential replaced. Quick quote, quick service, end bill came in a hundred less than quote. They stand behind their work and warranties.
Quick turnaround and very professional.
Tim was an excellent source of giving me options to have my son’s vehicle inspected, 60 point or 91 point, and never tried to persuade me to take the more expensive option. The mechanics did an excellent job of getting numerous repairs done in a timely manner. My son’s car was a mess and now it is running…
Very satisfied with service and cost.
I took my car in with a few problems. I was very satisfied with Oswald’s repair. They were very honest and if they found something they would call and explain the situation before they did anything. I was very satisfied with the service I received. I will go back again. They are recommended highly!
Honest, reliable, friendly, great service, quality work!
Service has been excellent every time I have brought my vehicles into Oswald’s.
Josh and his guys made my experience one to remember, by always being very persistent and dedicated to the costumer. I will be definitely bringing my vehicles back to them anytime I need a service performed.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 196 | — |
| Auto engine diagnostic | 163 | — |
| Steering & suspension repair | 69 | — |
| Brakes | 65 | — |
| Electrical repair | 61 | — |
| Brake service & repair | 59 | — |
| Air conditioning | 59 | — |
| Wheel alignment | 52 | — |
