How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREOswald Service Inc
Idaho Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #490Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,120 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Oswald Service Inc for 8 kinds of job.
Oswald Service Inc for auto engine diagnostic
Clear ✕All 165 Google reviews tagged “Auto engine diagnostic” · showing 140
They were the only ones that could get me in and I’m overjoyed that I went with them! Amazing work!
Staff is very helpful and thorough.
Everyone was great. Thanks
Oswald’s helped us out in a big way. Our Buick broke down right before a big family trip. Thankfully we had another car but they were great to work with and got the car in faster than we originally expected. I love that their diagnostics goes over everything that is wrong with the car. They did a great job and…
Oswald’s was very informative as to what needed to be done to our vehicle. They were quick to get the job done! I would recommend and will be back for future service needs!!
I came into Oswald's to get an overview of my old van, after getting a quote from another mechanic. They found the actual issues needing to be resolved to get me safely back on the road, understood my financial situation and worked with me to make it happen. They were patient, kind, understanding and best of all my…
I feel that I was i ovrr chatged for them just to just look at mt vehicle 547.00$and not to fix anything
JUN 2026 - 2007 Honda Pilot. Yup again... Thanks again for putting up with my inner Karen. Josh, Chris, Amber, and Jesse, you guys/gals are awesome. So far no leaks... knock on wood! APR 2026 - Yup! Here I am again, this time for a 2007 Honda Pilot. I got the rear main seal replaced, and so far, so good—no leaks,…
They did an excellent job working on our Jeep and made the whole process easy and stress-free. Chris was great about keeping us updated throughout the entire process and made sure we always knew what was going on with the repairs. The quality of the work was excellent, and what really stood out was the follow-up…
Every time I have used Oswalds they do a great job. They get right to the point, list what needs fixed and what can be watched. This makes dealing with them very refreshing.
Great team at Oswald, they did an oil change and quick tune-up. We will use them for all car services in the future.
Oswald Service has a good reputation with some of my friends and I have always been satisfied with everything I have had done there. I trust them to tell me what needs done and know they do a thorough job. I will always rely on them when I need anything done in the future. The people that work there are good people.
They’ve had my truck in a few times this year and both times have been fantastic. The staff are super awesome people. Very friendly and very knowledgeable. The work was done in a good time frame and at a reasonable price. Never tried to upsell something if it wasn’t necessary but definitely pointed it out as…
I have an intermittent coolant leak and took it to Oswald’s to see if they could find where it was coming from. They were unable to ID the source of the leak, and so ended up not charging me anything, even though they did a pressure test quoted at $180. Also filled up the coolant reservoir which was almost empty…
They were amazing. Very fast n efficient!! I was very grateful that they could help me out!!
Needed an emergency repair. Josh worked me in immediately and got me on the road right away. I have never had a bad experience with Oswald's. The above was posted a year ago and I wanted to add to it. I have been a customer of Oswald's for six or seven years. Kevin the owner and Josh the service manager bend over…
Oswald’s always does outstanding work. I had a steering box replaced, oil leaks and the A/C repaired. Everything works great and when I’ve had any issues with repairs they have stood behind their work. Great shop and even better people!
These guys have helped me out several times without being sales oriented. Nothing but straight forward talk & honest recommendation. I appreciate that sooooooo much in these times of higher costs & needing to be budget friendly. They helped me out with drop off & pick up of my vehicle, sent updates via text which…
Oswalds goes above and beyond. I wouldn't go to any other mechanics!
I was first impressed with Oswald Service & Repair back in June (2020) when they very quickly did some repair work in multiple areas on the 2005 Subaru that my teenagers drive. I had shopped around and received quotes from other shops but their quote was the lowest so I went with them. Best automotive repair…
As always, great work! 👍
Really easy process and very helpful and friendly staff.
Pleasantly surprised with service, accountability, accuracy, and customer satisfaction attitude of Oswald’s. There estimate was accurate, inspection thorough, and resolved my water pump issue promptly
Oswald’s has changed my perspective on quality service. Extremely thorough, highly professional and great communication.
I have been going to Oswald's for over 30 years and they NEVER disappoint. I have trusted them with all my auto needs.
They did great!
They are very honest. They never go over their price estimates. They may not be the lowest cost provider but they are totally reliable. The last time I went my car had a check ABS light on intermittently. This was a tricky problem because it was intermittent. Most likely it was the wheel speed sensor but they…
Very professional. Great at communication which is important for me.
Have been really happy with Oswald's overall, with the exception of an unfortunate incident wherein the back latch on my car was accidentally broken by the owner around mid 2019. It took months to get it fixed due to poor design on Nissan's part, but Oswald's stuck with it and eventually completed and paid for the…
Did a great job and got my truck done in a very timely manner....thanks so much!!
Friendly and timely service. I would recommend to friends and family.
Oswalds is the only place that I would take my vehicle. They are trust worthy, efficient and the staff is friendly. They offer the best service all the way around. It is great knowing that a company takes great care of the customers as well as the vehicles.
Great people! Recently had to have my front deferential replaced. Quick quote, quick service, end bill came in a hundred less than quote. They stand behind their work and warranties.
Quick turnaround and very professional.
Tim was an excellent source of giving me options to have my son’s vehicle inspected, 60 point or 91 point, and never tried to persuade me to take the more expensive option. The mechanics did an excellent job of getting numerous repairs done in a timely manner. My son’s car was a mess and now it is running…
Very satisfied with service and cost.
I took my car in with a few problems. I was very satisfied with Oswald’s repair. They were very honest and if they found something they would call and explain the situation before they did anything. I was very satisfied with the service I received. I will go back again. They are recommended highly!
Honest, reliable, friendly, great service, quality work!
Service has been excellent every time I have brought my vehicles into Oswald’s.
Josh and his guys made my experience one to remember, by always being very persistent and dedicated to the costumer. I will be definitely bringing my vehicles back to them anytime I need a service performed.
Very friendly. Got my car fixed and a great amount of time.
Great place for all things automotive repair. Friendly staff that does top notch work. Took my mustang in to have some work done and they were very honest with what did and didn't need to be done. Highly recommend
Friendly, professional, great customer service. I highly recommend their service
These guys were so amazing! Got my car in and fixed quickly and correctly. They were informative and just overall great to do business with! Definitely will be returning for any future needs!
We've taken all our vehicles to Oswald's for a variety of repairs in the past and they are always awesome!! They are helpful, knowledgeable, patient in answering all my questions, and they always get back to me with updates as soon as they can.
Multiple visits for the same problems and it isn't fixed yet after thousands of dollars. I need to add an update. Josh had the truck picked up today and is, hopefully, fixing the problem. They, hopefully, have it fixed. Thanks Josh.
Very honest. Repairs to my older vehicle would have cost far beyond the value of said vehicle.
They supposedly did a leak down test on my vehicle but they only checked 1 cylinder that they could reach they had it done in 10 minutes they told me I would need head work I personally don't think they had time to do the test but if they can prove me wrong I'll change my review (Update for the owner) I spent over…
Oswald service is great would definitely use them again
I will always take my vehicles to Oswalds. They give you an appointment tell you what it will cost and usually get done the same day. If not they will tell you why and it's usually because there is either a lot of work to be done or the parts weren't there when they were supposed be. There is never a lot of cars…
Friendly staff, great mechanics!
Nice people fast
I love taking my vehicle to Oswalds. I know that every time I do my vehicle is in the best hands possible. They are very meticulous in their inspections and they are not pushing for services or repairs that aren't needed. Oswald's is the best in town by a long shot.
Very friendly and knowledgeable employees. Answered all the questions and gave details of all that was required.
I had been told that my Honda CR-V needed to have the fuel injectors replaced for over $2000. The tech at Oswald's dug deeper and found it was something else completely and repaired it quickly and for far less. My Dad always took all of his vehicles to Oswalds. From now on I will too!
I have never been disappointed in the jobs they have done for me. I think that they are awesome!!
Professionalism absolutists work here. They do it right the first time. They are certified, knowledgeable, and experienced. Above all, they are honest.
We have been going here for years. Best honest and professional service ever. Fair prices. Responsible and caring staff.
they were helpful and I was satisfied.
Oswald’s diagnosed several problems with our minivan and were able to repair the power steering pump, rack and pinion, and several other problems and items that have been lingering with the van. Josh communicated and explained all of the issues and repair work in a timely and professional manner. Thank you!!!
Winterize and tightened the belts. Good service every visit.
They are very friendly and professional, I will recommend Oswald to anybody
Nick was very accommodating, they did a great job, let me know ahead of time the repairs needed & cost, did a great job to get it back to us on the same day due to it being out only Vehicle.
Oswalds has always done great work on my vehicle. I trust them and they are so friendly and professional I recommend them to all my friends. Thank you so much!
So amazing!
Everyone at Oswald's is always courteous and efficient. They are honest in their dealings and take good care of their customers.
I was impressed with the customer service and quality of service
service was quick, well done, and customer care was excellent
They are great to work with and do awesome work.
Overall a very positive experience! Would recommend this business!
Brought the car in, it had faded headlights and broken tail light and blinkers. Got the car back and it looked like new Good price. They also seem to have cleaned the windows so that was nice aswell.
Oswald’s was very prompt and straight forward with my car’s needed repairs. Everyone I spoke to was incredibly kind. I definitely recommend them for your car needs!
Always a pleasure and quality in services and the Staff
Clean! professional! The best people to help you when you're car breaks down
I took my car to Oswald after a dealership told us that it would cost $2,300 to fix an oil leak. We wanted a second opinion, and Oswald found that the dealership had misdiagnosed the problem. The repair was $300 and we decided to come back to Oswald for servicing our cars in the future. Excellent service.
They have done great jobs everytime I've taken my truck there and they find the problem and fix it.
I've been going here for a couple years now, and they are the best mechanics I've ever had. They're very honest and forthcoming about the work my car does or does not need. They rate upcoming repairs on a scale of 1-5 for urgency and they're happy to tell you when you do or do not have to do anything about the…
They will be my " go to" shop. Awesome as usual. Great communication. Best shop I've used. Thanks!
It took me a little to get in, but they took care of everything my car needed all in one day and at an affordable rate. They even checked on some additional items I wasn't aware of. They called me to talk about them and verify anything else I wanted them to check on before checking me off their done list. They were…
Oswald's replaced my the latch in my sliding door of my fan very quickly and efficiently. It even cost less then what they quoted me. I've used them for other repairs on my mini van and every time the work has been amazing.
All Service reparations were awesome, Car worksvery well
Very Professional. Reasonable prices. Job well done! Great communication
Our daughter's vehicle broke down on the interstate on her way back to school. We had no idea what had gone wrong. Oswald's had it diagnosed and repaired in less than 24 hours. Excellent customer service and a thorough diagnosis and repair.
Needed a thorough inspection to diagnose a one-time vibration at highway speeds. Had spark plugs replaced and they checked for error codes that might indicate a misfire and drove vehicle at speed to attempt to recreate the problem. Everything checked out fine and they were able to replace my headlights with new…
I would completely recommend these guys to anyone. They were very patient with some hard decisions I had to make, and they were very generous with the diagnostic costs.
Oswalds was very professional and thorough. I brought my 2006 midsize SUV in to have a thorough inspection along with issues like starting and the check engine light. other providers were unable to diagnose the issue, and Oswald was able to identify any issue and suggest a resolution. So far the issue seems to have…
Nick and Josh were both dolls! Very helpful and professional! Will be using Oswald for all future services.
Thanks so much for your expertise in repairing & fixing my jeep's: OE PURGE SOLENOID HOSE ASSEMBLY. I am very please with the repair you did on my jeep. Thanks so much😊 Euranius Patterson
Only repair shop that will tell you the truth, always have done a great job!
Last Thursday I paid over $300 for them to change my oil, transmission fluid, cabin air filter, and figure out the causes of a few noises. The next evening my fiance pointed out the huge puddle of transmission fluid under my car. Of course, Oswald's wasn't open until Monday. I need my car and I can't drive it…
Grateful to have a honest,reliable and quality workmanship auto repair shop.Great to work with Nick and Josh up front very friendly and professional.
My family has taken our vehicles here for years. They always take care of us and do wonderful work. They are always willing to help, even when I just have a question. They are supper knowledgeable and willing to share the knowledge. I appreciate everything they do for me and will continue to take my vehicles and recommend them to anyone and everyone.
They were very confident and considerations.
Love Oswald’s have been using them since I started driving 25 years ago
I’ve been a customer with Oswalds’s since 2013, and I have experienced consistent, excellent service from all staff. I will ALWAYS rely on this business, and I have absolute trust in them. This group of people are exceptional in communication, knowledge of automobile repair and maintenance, and customer service. I…
Oswald was amazing to work with. I will never go anywhere else if I can help it. I love that I found somewhere I can trust. The customer service was wonderful and communicated everything a long the way. They gave me a detailed list of everything that needed attention so I could make the final decision. I am…
Oswald's is great. I trust the staff and mechanics immensely, and I've only ever been treated with kindness and respect. This is the only place in town that I will take my car.
I moved to Idaho 3 years and was nervous that I wouldn't find a reputable mechanic but then I found Oswald's. My last mechanic knew me before I was born and was hoping to find a company that resemble just that and I did. They are friendly and never make you feel stupid about what you don't know or think you know…
Great service very quick and professional.
I was pleased with the service at Oswalds. They handled my concerns in a friendly and professional manner. Would recommend them for anybody seeking car repairs
Oswald is our new go to! Had a persistent oil leak that others had tried to fix, took it to Oswald on a Tuesday, they found and fixed the problem by Wednesday. The are professional and personable when working with you and their pricing is very reasonable. They were about a week out to get the truck in, but once I…
We only went in for a few small things, but they looked at everything and let us know about some bigger issues, including pictures. The cost was totally reasonable and the customer service was amazing.
Above and beyond service received, saving me non-crucial and costly repairs on my 24-year old car. Kind and caring. Quick turnaround, too.
Amazing! These guys take the time to get it done right. Will forever be the place I take my vehicles!
I forgot his name but the guy at the front desk was amazing at his services and over all great experience in getting my H2 Hummer in with them. They fixed my shocks and helped me with my alignment , great prices and just amazing work ! Thank you guaranteed to be a returned customer
Hands down the BEST service and repair shop in the area!!!
I had an interesting predicament with a used vehicle I had just bought. They were able to look at my F150 and figure out what was wrong and fix it within a speedy time. Thought they were very professional and answered all of my questions. I was impressed and didn’t feel like I was getting ripped off like some of the previous mechanic shops I’ve been to.
Had them check out my car after it broke down. Needed exhaust work and a new engine, two taser boxes Oswald themselves do not provide. They got a quote for the exhaust from a muffler shop up the street, called me about it, and brought it in and picked it up for me. They also recommended a couple mechanics in town to…
you guys are always very good to me and my mom, and very good at what you do , and i am always greeted with a warm welcome, its a great feeling. I am very very pleased . keep up the great work, and i will always be back.
I recently took my 2001 vw bug in for several maitenence serves the shop was clean well organized the assoviates were very knowledgeable and friendly the report on my vehical was easy to read and I liked that i got a picture vedio of my vehical while it was in the shop it was a great experience I would recomend them to all and will use them again ....
Always a great experience
They are always friendly, professional, and do a great job. My car always comes back repaired and smelling nice. They are honest, so they don’t fix something just so they can charge me. The only downside to a great shop is that sometimes I can’t get an appointment right away. However, the last time that happened,…
So great to work with.
These guys are awesome. Honest and very easy to work with.
Not bad. Decent. They were slow when I went so I was able to leave my car there for the meanwhile. For that ☆☆☆☆ They checked it out and the repairs fixed the issue. Will be returning for future mechanical work.
I went in to Oswalds because of their 5.0 review and man they didn’t disappoint ! These guys are awesome! I’ll be back!
I took several business cards and am passing them out here in Jackson, WY. Well worth the trip.
This is the only place I take my vehicles. They fix it all and I’m never scared about the cost.
My husband and I have always had great service here. Excellent service, communication, and honesty. I will not go anywhere else!
The team at Oswald’s is always very courteous. They are willing to take whatever time is necessary to help us understand any issues our vehicles are having. Always happy to use Oswald.
Ever since my first vehicle broke down 5 years ago I’ve been a proud customer of oswalds for all my vehicle needs. From tune ups to oil changes. Don’t trust anywhere else.
Wonderful company! They were professional and very kind. They worked fast and were affordable. I will definitely go there again.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 196 | — |
| Auto engine diagnostic | 163 | — |
| Steering & suspension repair | 69 | — |
| Brakes | 65 | — |
| Electrical repair | 61 | — |
| Brake service & repair | 59 | — |
| Air conditioning | 59 | — |
| Wheel alignment | 52 | — |
