How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREOswald Service Inc
Idaho Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #490Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,120 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Oswald Service Inc for 8 kinds of job.
Oswald Service Inc for brake service & repair
Clear ✕All 59 Google reviews tagged “Brake service & repair” · showing 20
Oswald handled my car with care and professionalism. I would highly recommend there team and shout out to Amber.
I came into Oswald's to get an overview of my old van, after getting a quote from another mechanic. They found the actual issues needing to be resolved to get me safely back on the road, understood my financial situation and worked with me to make it happen. They were patient, kind, understanding and best of all my…
Oswald was incredibly accommodating and went out of their way to ensure our brake service was done right. My brakes don’t squeak anymore. Thanks again.
I have taken my truck here since I moved to Idaho and they’ve always been on the pricier side but the work always seemed to be good. Most recently one of my calipers seized and I needed some urgent work on the front breaks. I talked to Chris and explained I had also had my dog in for an expensive emergency vet…
Very professional and quality work. Definitely returning if my truck ever needs more work.
Came in for oil change and pre-trip inspection and they did an awesome job in letting me know if something needed to be replaced.
was amazing and so quick getting my truck done
Most professional and one of the friendliest visit to a front-end shop I’ve ever experienced. Clean waiting area, tidy shop space. Got me in on short notice, drove with a tech to get a sense of the noise, repaired the immediate issue quickly, didn’t push me on upselling the other maintenance item they found on…
Needed an emergency repair. Josh worked me in immediately and got me on the road right away. I have never had a bad experience with Oswald's. The above was posted a year ago and I wanted to add to it. I have been a customer of Oswald's for six or seven years. Kevin the owner and Josh the service manager bend over…
They were super nice, easy to schedule with, communication was great! I loved that they took pics of everything and sent me the report link via text so I could see it all and read the recommendations. I was also able to approve extra work through that too so it was really convenient. I felt like their pricing was…
I was first impressed with Oswald Service & Repair back in June (2020) when they very quickly did some repair work in multiple areas on the 2005 Subaru that my teenagers drive. I had shopped around and received quotes from other shops but their quote was the lowest so I went with them. Best automotive repair…
Have been really happy with Oswald's overall, with the exception of an unfortunate incident wherein the back latch on my car was accidentally broken by the owner around mid 2019. It took months to get it fixed due to poor design on Nissan's part, but Oswald's stuck with it and eventually completed and paid for the…
Great people to work with.
Honest, reliable, friendly, great service, quality work!
Oswald's staff communicates well, sticks to it's time line and price
I have had great service each time I needed repairs or maintenance completed. Work is completed accurately and on time.
I will always take my vehicles to Oswalds. They give you an appointment tell you what it will cost and usually get done the same day. If not they will tell you why and it's usually because there is either a lot of work to be done or the parts weren't there when they were supposed be. There is never a lot of cars…
Nice people fast
Oswalds has always done a great job, at a fair price for me. They inspect your vehicle, and let you know what needs attention. I have been using a Kevin Oswald and his Dad before him for my automotive needs for over 40 years. Highly recommended.
Appointment was made a week in advance, diagnostic performed early in the day, all needed repairs done by the next day. Very convenient, trust these guys. Quality, dependable work, as always!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 196 | — |
| Auto engine diagnostic | 163 | — |
| Steering & suspension repair | 69 | — |
| Brakes | 65 | — |
| Electrical repair | 61 | — |
| Brake service & repair | 59 | — |
| Air conditioning | 59 | — |
| Wheel alignment | 52 | — |
