How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREOswald Service Inc
Idaho Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #490Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,120 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Oswald Service Inc for 8 kinds of job.
Oswald Service Inc for brake service & repair
Clear ✕All 59 Google reviews tagged “Brake service & repair”
Oswald handled my car with care and professionalism. I would highly recommend there team and shout out to Amber.
I came into Oswald's to get an overview of my old van, after getting a quote from another mechanic. They found the actual issues needing to be resolved to get me safely back on the road, understood my financial situation and worked with me to make it happen. They were patient, kind, understanding and best of all my…
Oswald was incredibly accommodating and went out of their way to ensure our brake service was done right. My brakes don’t squeak anymore. Thanks again.
I have taken my truck here since I moved to Idaho and they’ve always been on the pricier side but the work always seemed to be good. Most recently one of my calipers seized and I needed some urgent work on the front breaks. I talked to Chris and explained I had also had my dog in for an expensive emergency vet…
Very professional and quality work. Definitely returning if my truck ever needs more work.
Came in for oil change and pre-trip inspection and they did an awesome job in letting me know if something needed to be replaced.
was amazing and so quick getting my truck done
Most professional and one of the friendliest visit to a front-end shop I’ve ever experienced. Clean waiting area, tidy shop space. Got me in on short notice, drove with a tech to get a sense of the noise, repaired the immediate issue quickly, didn’t push me on upselling the other maintenance item they found on…
Needed an emergency repair. Josh worked me in immediately and got me on the road right away. I have never had a bad experience with Oswald's. The above was posted a year ago and I wanted to add to it. I have been a customer of Oswald's for six or seven years. Kevin the owner and Josh the service manager bend over…
They were super nice, easy to schedule with, communication was great! I loved that they took pics of everything and sent me the report link via text so I could see it all and read the recommendations. I was also able to approve extra work through that too so it was really convenient. I felt like their pricing was…
I was first impressed with Oswald Service & Repair back in June (2020) when they very quickly did some repair work in multiple areas on the 2005 Subaru that my teenagers drive. I had shopped around and received quotes from other shops but their quote was the lowest so I went with them. Best automotive repair…
Have been really happy with Oswald's overall, with the exception of an unfortunate incident wherein the back latch on my car was accidentally broken by the owner around mid 2019. It took months to get it fixed due to poor design on Nissan's part, but Oswald's stuck with it and eventually completed and paid for the…
Great people to work with.
Honest, reliable, friendly, great service, quality work!
Oswald's staff communicates well, sticks to it's time line and price
I have had great service each time I needed repairs or maintenance completed. Work is completed accurately and on time.
I will always take my vehicles to Oswalds. They give you an appointment tell you what it will cost and usually get done the same day. If not they will tell you why and it's usually because there is either a lot of work to be done or the parts weren't there when they were supposed be. There is never a lot of cars…
Nice people fast
Oswalds has always done a great job, at a fair price for me. They inspect your vehicle, and let you know what needs attention. I have been using a Kevin Oswald and his Dad before him for my automotive needs for over 40 years. Highly recommended.
Appointment was made a week in advance, diagnostic performed early in the day, all needed repairs done by the next day. Very convenient, trust these guys. Quality, dependable work, as always!
I love taking my vehicle to Oswalds. I know that every time I do my vehicle is in the best hands possible. They are very meticulous in their inspections and they are not pushing for services or repairs that aren't needed. Oswald's is the best in town by a long shot.
I’ve taken our vehicles to Oswald’s Service for literally decades. They provide the confidence we need in letting family members drive our sometimes “not so new” vehicles safely. I HIGHLY recommend Oswald’s Service for your auto repair needs!
Oswald’s diagnosed several problems with our minivan and were able to repair the power steering pump, rack and pinion, and several other problems and items that have been lingering with the van. Josh communicated and explained all of the issues and repair work in a timely and professional manner. Thank you!!!
Oswalds has always done great work on my vehicle. I trust them and they are so friendly and professional I recommend them to all my friends. Thank you so much!
My experience here was amazing. The staff was extremely friendly, patient, and great to work with. Highly recommend!!
Clean! professional! The best people to help you when you're car breaks down
They have done great jobs everytime I've taken my truck there and they find the problem and fix it.
Super friendly very kind the customer service was awesome and I couldn’t be more pleased. Thank you would highly recommend them.
Pleasant, thoughtful and high integrity. Always like how they treat me and the. car🙏♥️
They are very honest and super kind. I am clueless when it comes to cars and needed my brakes fixed. Oswald team got it done quick and with a good, honest price. And were kind enough to take time and explain things to me without me feeling so naive with cars. I really love that they send you an information list so…
Great work and service!
Pleased, Confident in their honesty and integrity.
Me and my son Took my car to Oswald s I had alot going on with my car they where fast and very prompt on the diagnosis on the issues with my car . There honesty, and very professional staff great experience. My car back is back on the road that's makes me a happy customer will always bring my car back to Oswald s . Highly recommend!
Josh Archibald is the man! Professional timely and communicated every step of the way! I was referred to Oswald by a friend of mine and was absolutely won over with the service provided! I will be back and I will refer anyone I know to you guys! Thanks so much! I’ll be back for sure
I’ve been a customer with Oswalds’s since 2013, and I have experienced consistent, excellent service from all staff. I will ALWAYS rely on this business, and I have absolute trust in them. This group of people are exceptional in communication, knowledge of automobile repair and maintenance, and customer service. I…
The employees were friendly and enthusiastic. The emailed report of the vehicle inspection was very helpful to have especially for planning on future services I need.
As a customer for the past 5 years, I can say I have always been pleased with Oswald's. They are efficient; they get me in and out in a day. They always give me a quote before the work is done, so I am not surprised by the expense. I've never had any issues with their repairs. They have the best customer service…
Impressed with the quality of service and how expedient it gets performed plus contacting me when it is done as well the friendly crew.👍
Professional, kind, fast, and reliable maintenance shop. Highly recommend these guys. Especially if you need a diagnostic check. FREE! I just had my valve cover gaskets replaced, an oil change, and new front brakes installed. Timely service, great to work with, and very informative. Pricing is fair and competitive. Check them out and see for yourself.
Had noisy brakes that I thought were wearing down so I brought my car into to have them inspected. They were very polite and quick with getting it in and looked at. They told me I still have 50% left on them. Any mechanic could have said they were at the end of their lifespan and requested them to be replaced.…
My experience with Oswalds was extremely positive. My car was completed in a most timely fashion with a problem that was difficult to solve. They went the extra mile and solved the problem and took care of my car as if it was their own. I loved the order within the facility which instilled confidence immediately. I…
Great place to take your car! People are so friendly and give you a good deal!
Love working with these guys. They are friendly and do great work.
Oswald repaired my car quickly. They were very friendly and professional. Taking off one star because they were overly eager to sell services I hadn't requested.
I always leave Oswald feeling well taken care of and that my car is in good shape. The people who work there are so professional and, maybe even more important, they are so kind. I'm grateful for the inspection they always do and the suggestions they give. I really appreciate that they don't pressure you into doing…
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 196 | — |
| Auto engine diagnostic | 163 | — |
| Steering & suspension repair | 69 | — |
| Brakes | 65 | — |
| Electrical repair | 61 | — |
| Brake service & repair | 59 | — |
| Air conditioning | 59 | — |
| Wheel alignment | 52 | — |
