How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREOswald Service Inc
Idaho Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #490Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,120 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Oswald Service Inc for 8 kinds of job.
Oswald Service Inc for brakes
Clear ✕All 65 Google reviews tagged “Brakes” · showing 60
Oswald handled my car with care and professionalism. I would highly recommend there team and shout out to Amber.
Great service. The team went above and beyond my expectations. Work was done promptly. They were were willing and able to work with us to help accommodate our special needs
They’ve had my truck in a few times this year and both times have been fantastic. The staff are super awesome people. Very friendly and very knowledgeable. The work was done in a good time frame and at a reasonable price. Never tried to upsell something if it wasn’t necessary but definitely pointed it out as…
I called to get an appointment to have an alignment performed on my new tires. I was able to get in right away, in fact he very next morning. Also my vehicle was given a thorough check to see what all would be important to get repaired in order to keep my car maintained well. I was a little surprised of the çost, but I am grateful to have my car safe.
was amazing and so quick getting my truck done
Most professional and one of the friendliest visit to a front-end shop I’ve ever experienced. Clean waiting area, tidy shop space. Got me in on short notice, drove with a tech to get a sense of the noise, repaired the immediate issue quickly, didn’t push me on upselling the other maintenance item they found on…
Needed an emergency repair. Josh worked me in immediately and got me on the road right away. I have never had a bad experience with Oswald's. The above was posted a year ago and I wanted to add to it. I have been a customer of Oswald's for six or seven years. Kevin the owner and Josh the service manager bend over…
Oswald’s got me in very quickly for a much needed pad and rotor replacement. It was clear how much they care about the work they do and their customers. Will be back!
They were super nice, easy to schedule with, communication was great! I loved that they took pics of everything and sent me the report link via text so I could see it all and read the recommendations. I was also able to approve extra work through that too so it was really convenient. I felt like their pricing was…
I was first impressed with Oswald Service & Repair back in June (2020) when they very quickly did some repair work in multiple areas on the 2005 Subaru that my teenagers drive. I had shopped around and received quotes from other shops but their quote was the lowest so I went with them. Best automotive repair…
As always, great work! 👍
Nice folks. Got me in quick and fixed the problems. These guys are now my goto shop.
We love Oswald’s! They always do a phenomenal job with any service.
Oswalds is the only place that I would take my vehicle. They are trust worthy, efficient and the staff is friendly. They offer the best service all the way around. It is great knowing that a company takes great care of the customers as well as the vehicles.
I have always had a problem with oil dripping on the garage floor after my oil change but not the case when I take it to Oswald Service, very professional. Thanks Ron.
Oswald's staff communicates well, sticks to it's time line and price
2nd time using Oswald and they delivered once again. Very professional and were very easy to work with. Thank you.
Appointment was made a week in advance, diagnostic performed early in the day, all needed repairs done by the next day. Very convenient, trust these guys. Quality, dependable work, as always!
I love taking my vehicle to Oswalds. I know that every time I do my vehicle is in the best hands possible. They are very meticulous in their inspections and they are not pushing for services or repairs that aren't needed. Oswald's is the best in town by a long shot.
Quality work. Great communication.
I’ve taken our vehicles to Oswald’s Service for literally decades. They provide the confidence we need in letting family members drive our sometimes “not so new” vehicles safely. I HIGHLY recommend Oswald’s Service for your auto repair needs!
Oswald’s diagnosed several problems with our minivan and were able to repair the power steering pump, rack and pinion, and several other problems and items that have been lingering with the van. Josh communicated and explained all of the issues and repair work in a timely and professional manner. Thank you!!!
Oswalds has always done great work on my vehicle. I trust them and they are so friendly and professional I recommend them to all my friends. Thank you so much!
Wow! Really happy with Oswald Service. No unexpected add-ons, competitive pricing, and they kept to their quoted timings. They are now our go-to people.
They are great to work with and do awesome work.
Things were done very timely and well. The guys out front were friendly and pleasant to do business with.
Been using for years and love them!
Clean! professional! The best people to help you when you're car breaks down
Great place to do business. They treat you nice, and take good care of my car
They have done great jobs everytime I've taken my truck there and they find the problem and fix it.
These are the only guys I go to anymore. I had another place tell me that I needed new brake pads, rotors and a wheel alignment. When I went here they looked it over, found everything to be in order and charged nothing. On another visit when I bent my car's axle they were able to shim it and charged me pennies…
I've been going here for a couple years now, and they are the best mechanics I've ever had. They're very honest and forthcoming about the work my car does or does not need. They rate upcoming repairs on a scale of 1-5 for urgency and they're happy to tell you when you do or do not have to do anything about the…
Pleasant, thoughtful and high integrity. Always like how they treat me and the. car🙏♥️
A worn out battery was replaced on short notice. The organization is well run with very capable personnel serving the customers.
Excellent in all aspects, for sure this guys are my new guys for my cars and I started talking about them with all my friends, they are really good!
They were very confident and considerations.
I’ve been a customer with Oswalds’s since 2013, and I have experienced consistent, excellent service from all staff. I will ALWAYS rely on this business, and I have absolute trust in them. This group of people are exceptional in communication, knowledge of automobile repair and maintenance, and customer service. I…
The employees were friendly and enthusiastic. The emailed report of the vehicle inspection was very helpful to have especially for planning on future services I need.
Went there to check the brake shutter. The technician was honest about what he found. It's better to ask the details of inspection. Was told it might be caused by the uneven front rotor by the store front representative first because I said the steering wheel vibrates. Later, the technician drove the car and found…
Professional, courteous service. Very satisfied with price and speedy service. Highly recommend this facility. Thanks!
Rather than replace the brake rotors or even the brake pads on all four, they said the front were fine and only the back needed replaced. Also, they inspected the entire car and said it needed a serpentine belt replacement and nothing else. At 110k miles, I would expect at least one belt would need replaced. Did…
We were referred to Oswald’s to get our brakes repaired and we were extremely happy with how fast, professional and affordable they were. Thank you!!
Impressed with the quality of service and how expedient it gets performed plus contacting me when it is done as well the friendly crew.👍
We only went in for a few small things, but they looked at everything and let us know about some bigger issues, including pictures. The cost was totally reasonable and the customer service was amazing.
Had noisy brakes that I thought were wearing down so I brought my car into to have them inspected. They were very polite and quick with getting it in and looked at. They told me I still have 50% left on them. Any mechanic could have said they were at the end of their lifespan and requested them to be replaced.…
I recently took my 2001 vw bug in for several maitenence serves the shop was clean well organized the assoviates were very knowledgeable and friendly the report on my vehical was easy to read and I liked that i got a picture vedio of my vehical while it was in the shop it was a great experience I would recomend them to all and will use them again ....
They are always friendly, professional, and do a great job. My car always comes back repaired and smelling nice. They are honest, so they don’t fix something just so they can charge me. The only downside to a great shop is that sometimes I can’t get an appointment right away. However, the last time that happened,…
This is the only place I take my vehicles. They fix it all and I’m never scared about the cost.
The brakes on our car were grinding metal to metal but the previous mechanic we took it too said their was no issue. We took our car to Oswald and they fixed our brakes and other issues they found, which the previous mechanic had also missed. We loved the service report they gave us online for the brakes and other…
Repaired brakes and replaced radiator. Great job fast excellent service
Great mechanics and very affordable.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 196 | — |
| Auto engine diagnostic | 163 | — |
| Steering & suspension repair | 69 | — |
| Brakes | 65 | — |
| Electrical repair | 61 | — |
| Brake service & repair | 59 | — |
| Air conditioning | 59 | — |
| Wheel alignment | 52 | — |
